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Management & Leadership Skills Development Programmes

Management has always been a tough task. We have seen that managing people is never only a question of reading a book or attending a course. Instead, it is about changing their attitude and mindset and helping them acquire new skills using their own motivation. Such management is always influenced by factors such as culture, values, strategy used, and the kind of organisation the people belong to. BBS offers management training courses tailored to such requirements. These courses are developed on our concept of skills most urgently required in today’s managers. These include but are not limited to emergent best practices such as a remote or virtual workforce and outsourcing. Our courses are customised exclusively for your organisation.+ Read More

Change Management
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Change Management

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Change happens – from small shifts to large cultural upheavals – and few like it. By understanding change management, your key people can manage and support their teams through the transition process.

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Management Boot Camp
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Management Boot Camp

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The Boot Camp is a dynamic four-day intensive experience that invites existing managers to re-assess and invigorate all business critical aspects of how to successfully manage people and processes. Importantly, they will engage in future work with the wisdom and determination to act on this new found understanding in innovative ways that will further enhance the performance of people they manage and the quality of their own experience.

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Team Building
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Team Building

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Team building and development focuses on improving the performance and results of a work group. It is a process involving a series of activities aimed at developing the abilities of individuals who have the same managers, towards a measure of interdependence and common objectives.

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Business Accumen
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Business Accumen

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This course improves participants’ understanding of the key drivers of profitable and sustainable growth in businesses who are operating in a competitive environment under challenging economic conditions.On completion of the workshop, delegates will not only be able to confidently evaluate performance from the viewpoint of different stakeholder groups but be able to identify, and respond to, those risks and constraints that could have a significant impact on their organisations future prospects.

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Coaching & Mentoring Skill Development Services
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This invigorating programme focuses on coaching and mentoring – from planning, through implementation to review. It also examines appropriate knowledge, skills and behaviour to achieve the high degree of awareness, flexibility and selection needed for the successful development of people by their managers.

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Conflict Management
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Conflict Management

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Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include destroyed creativity and productivity, lost commitment, excessive turnover and wasted financial resources.

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Dealing With Change Skill Development Services
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Change and innovation are driven in the workplace by increasing competitiveness, the rapid pace of technology and customer and stakeholder expectations. Managers have an active role in fostering this change and stimulating innovation. They have a creative role in ensuring that individuals, the team and the organisation gain from change, and that the customer benefits through improved products and services. This course will explore interesting and effective practical ways to stimulate people to come up with new and innovative ideas. It will also provide strategies and tools to implement change in the work environment so that people support changes that benefit the organisation. The approach to the programme is active and experiential, maximising the time for participants to put into practice the key skills they are learning.

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Decision Making Skill Development Services
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This course focuses on the three underlying and fundamental concepts for successful decision making, namely objectives, alternatives and risk. The purpose of the course is to enable managers to have at their finger tips an effective and straightforward decision making methodology, designed to enhance rational thought processes, reduce risk and increase managerial impact.

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Developing High Performance Teams
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In a commercial environment where there is no such thing as business as usual, it is crucial to your competitive edge that managers gain maximum efficiency, flexibility and potential from their teams. Especially as today, teams cross functions and boundaries such as locations, time zones and cultures. This course looks at the ingredients of a successful team and provides the tools that enable managers to make the most of their teams. Learners work using their Team Preferences profile to understand how they operate in a team, and to see how they could utilise others’ team preferences more effectively. We use team projects across the two days to bring the concepts to life and allow us to examine a team in action.

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Dynamic Leadership Skill Development Services
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Are your managers suffering from role fatigue? Are they achieving their full potential? Have your managers stopped challenging their people? If you are thinking ‘yes’ to these questions, it’s time to let them take an objective look over the parapet of their day-to-day work routine. This challenging course confronts managers with their own strengths and weaknesses in terms of attitude, motivation, style and skill. Then improvements are implemented through a number of proven tools from peer feedback, facilitators and coaching from qualified trainers, through to psychometric instruments such as Myers Briggs Type Indicator (MBTI) and the California Psychological Inventory (CPI).

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Employee Retention Skill Development Services
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This practical workshop champions the cause for retention through engagement, as opposed to retention via response – prevention rather than cure. Delegates are introduced to the principles that underpin current thinking: that retention is better executed as prevention rather than cure and that understanding the impacts of a variety of relevant models, delegates will explore the costs of replacing employees, what makes someone disengage from their organisation and how you categorise employees within any retention strategy.

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Employment Law
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Employment Law

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Managers have a key role to play in creating a happy and productive workforce. The large volume of employment legislation that now exists, however, makes managing people a high risk activity. Getting it wrong can lead to large numbers of grievances being raised and costly employment tribunal cases. Understanding the key areas of risk and developing strategies to reduce risk will make managers more effective in handling people issues. The workshop will take an interactive problem solving approach exploring the key areas of risk through sharing of personal experiences, discussion of practical examples and exploration of how existing and forthcoming legislation influences management decision making. Delegates will be encouraged to develop strategies for managing people at low risk within the law and will prepare personal action plans to support the transfer of their learning from the workshop to their work environments. Your procedures will underpin each topic and will be explicitly referred to as appropriate.

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Executing Business Strategy Skill Development Services
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With the economic downturn, change in organisation size, structure and the cost cutting strategies being implemented, it is important that not only does your organisation know it’s Mission Statement but also knows how to implement it.

 Complimenting “Strategic Planning”, this course gives operational managers and HR teams alike, the skills and knowledge to make the strategic idea a reality enabling managers to consider and plan the operational impact that they and their times will have on your organisation.

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Finance For Business
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Finance For Business

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Debunk the myths surrounding the world of business finance! Finance literacy is crucial to the success of your organisation. It is essential that all of your people have a working knowledge of the principles of finance. This programme helps your people jump the jargon hurdle and also makes the crucial links between business and finance. It will give your people the confidence to use financial information more effectively to support successful business decision-making. We use real world business examples/cases and scenarios that your people can relate to, showing them how their actions and decisions impact on the financial health of your business.

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Finance For Non-Financial Managers
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This course demonstrates financial concepts through real world business scenarios that your managers can relate to, showing them how their actions and decisions can impact on the organisation’s financial working.

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First Line Management Skill Development Services
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From the first step on the management ladder to a giant stride in effectiveness: This powerful, intensive and informative course addresses all the fundamental tools and techniques a new manager or team leader will need, to undertake their role successfully. Participants on this practical course are encouraged to do, reflect, record, review and share. As comfort zones are challenged, clarity emerges and confidence is boosted.

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Getting Results Through Inspirational Leadership
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This powerful programme provides dynamic and robust approaches to developing and maintaining excellence in management performance, through addressing what really matters in both people and process development. Getting Results Through Inspirational Leadership invites managers to question their perceptions and assumptions regarding their own performance; personal impact; the performance of others; purpose, clarity and will and; a richer understanding of themselves and of other. This learning experience is geared towards a personal transformation with profound management and organisational implications. Managers return to their operational areas and departments with the tools, knowledge and absolute confidence to effectively manage people and processes, make effective decisions, think strategically, persuade and influence, create meaning for others and drive home change with enhanced skill and confidence.

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High Performance Coaching Skills Development Programme
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High performance is no longer an option in today’s business arena. Change is rapid and we need an approach which enables us to respond to increasing demands for high performance and at the same time look after our most precious resource – the people in our organisations. Through coaching we can enable teams and individuals to be as creative, skilled and internally motivated to achieve results as possible. This course enables managers to learn and practice essential coaching skills and through targeted coaching course follow up, allows them to enhance their own performance and fully connect with the power of coaching.

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Managing Across Cultures Skills Development
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With many organisations now working internationally, cultural awareness is more than just a management phrase. It goes to the heart of our ability to become aware of our cultural values, beliefs and perceptions. Why do we do things in this way? How do we see the world? Why do we react in that particular way?  Misinterpretations occur primarily when we lack awareness of our own behavioral rules and project them on others. In absence of better knowledge we tend to assume, instead of finding out what a behavior means to the person involved, e.g. a straight look into your face is regarded as disrespectful in most Asian countries. Our Managing Across Cultures course addresses these issues head on. Becoming aware of our cultural dynamics is a difficult task because culture is not conscious to us. Since we are born we have learned to see and do things at an unconscious level. Sometimes we have to step outside of our cultural boundaries in order to realise the impact that our culture has on our behavior. Successful international co-operation has to be worked at, not just hoped for.

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Managing People's Performance
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This course explores the people skills needed to manage performance effectively and how to make that role an integral part of everyday business life. It is practical and interactive, using real business scenarios to enable participants to build confidence. Furthermore, issues addressed include the link between individual learning and performance management and pragmatic solutions reinforced with appropriate frameworks, tools and techniques.

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Managing Outsourced Suppliers
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There is a growing realisation that effective management of the supply side of the business can provide real productivity gains, as well as reducing complexity, time and costs. More and more companies are making the decision, “if it is not a core business activity, let’s outsource it”. Outsourcing as a key element of business strategy is becoming more important.

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Supporting People Through Change Skills Development
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When leaders are faced with implementing change in the workplace they are looking at a tough job. Employees can become distracted, confused, angry, stressed-out, not to mention afraid for their jobs, all of which can result in lowered morale and decreased performance. How can a leader successfully implement change while still maintaining employee motivation and productivity? In order to restore balance, productivity and profitability, leaders need a potent strategy. Supporting People Through Change introduces that strategy along with practical tools each leader can apply to current or future changes in their work environment.Participants will gain from a variety of learning strategies; discussion, observing themselves and others, active participation, review and assessment of individual skill, role-play, group brainstorming, learning how to apply theory and models.

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Managing Remote Teams
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Managing Remote Teams

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As the world continues to flatten and organisations become increasingly global, the remote team is becoming more and more the norm. Team leaders need to be adept at shepherding geographically-spread individuals into a cohesive team unit, despite having limited or no opportunity to build relationships face to face. In fact, in today’s increasingly challenging economic climate, manager’s are under renewed pressure to create a high-performing team without incurring travel expenses or expanding their carbon footprint.

 In this fully revised and updated 1-day course, you will develop your existing ability to manage teams that deliver consistent results across multi-site and multinational environments. You will learn to manage the collaboration of remote teams via the most effective communications and enhance productivity by balancing technological and human resources. You will also learn how to create a unity of purpose and emotional connection within a group who may otherwise question their role in their organisation and whether their contribution really makes a difference.

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Strategic Planning
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Strategic Planning

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All business and operational leaders need the ability to create and work with strategic plans to advance and expand their organisations. Without this, the criteria for decision making at all levels, and the template against which those decisions are evaluated, cannot be implemented. The programme is specifically for people who need to understand how to position their organisation, product or service and how to develop a meaningful strategy to make their intentions happen

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Successful Business Leaders Skills Development
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By intellectually, interpersonally and commercially stretching your senior – or soon to be senior – people, you can put their ambitions and potential into practice, so they excel and drive the success of your enterprise.

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