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Computer Repairing

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Warranty Service

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AMC & ASC Service

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AMC Terms

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ASC Terms

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Laptop Repairing

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BEST INDIA GROUP marked the beginning of a Techy World in the name ’BEST INDIA COMPUTER SHOPPE‘ AN ISO 9001-2008 CERTIFIED COMPANY in the North Kerala by laying its first stepping stone at the Districts Of Malappuram. Enhancement in the various areas of Malappuram District helped us to extend out our horizon to the vast portions of Kerala. Thus after a successive period of 7years we launched our showroom at the heart city of Calicut and also paved way to outlets in Thamarasherry and Mukkam .
By then we carved a niche for ourselves among our customers by providing them with quality products and having an empathetic approach towards them. As a result we opened new outlets at Trivandrum and Cochin also.
The core operation has been centralized to the heart city of Calicut and the rest stated as its subdivisions.
BEST INDIA COMPUTER has been recognized by the KERALA SIDCO as an empanneled member for all IT related solutions. We do cater other related products like furniture, lab equipments and lot more ….. Thus all the Govt bulk orders related to any of these are almost operated by us. For this purpose we have a separate wing for the corporate dealings so called the BEST IND CORPORATE.
Now, BEST INDIA COMPUTER is known to be the best IT group all over South Kerala. We being accredited as “THE INTEL CHANNEL PREMIUM PARTNER” have also received a no of awards throughout our journey.
BEST INDIA COMPUTER is sealed as a growth catalyst in creating a Techy generation in the Indian economy.
The secret behind the success of Best India group is the willingness of each and every member of our group to work together with a mutual understanding with hospitality, loyalty and enthusiasm.
We have a team of well expertise engineers who are always at your doorsteps as a healer to all your IT related issues.
Apart from all, we have a long list of customers who has been a great support throughout our journey.
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Nature of Business

Wholesale Distributor

Legal Status of Firm

Partnership Firm

GST Number

32AALFB5384K1Z7

Computer Repairing
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Computer Repairing

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We have  well expertise service engineers in our each showroom .Our professionals have the ability to completely diagnose your malfunctioning system and provide full system recovery or Virus removal; While saving any uncorrupted files ignoring viruses on your computer can make things worse in regards to functionality and performance  of your machine. That’s why our virus and software removal specialists are trained to assist  you in  all your system related issues. Apart from that we also have service centers in each district to make servicing speedy and easy. Thus we are able to reach you very fast and are able to provide the best services that you want as fast as possible.

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Warranty Service
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Warranty Service

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We offer a one year free onsite hardware service to all customers who purchase from Best Ind Computer Shoppe and also provide standby facilities too.

We do offer site services to customers/firms/establishments those who have also not purchased from our firm. We also provide AMC & ASC. AMC OR ANNUAL MAINTAINENCE CONTRACT being an agreement where we agree to take over or provide the entire servicing cum replacement for a period of one year under certain terms and conditions. And Annual service contract or extended warranty being an agreement to provide onsite services with standby facility to all customers ie establishments/firms/ institutions etc for a period of one year under certain terms and conditions. We also provide a 3 year free service (subject to certain conditions) during this period.

Our staff and well expertise service engineers are always at your door steps to provide a solution for your computer. We assure to offer the best sales and after sales service to our customers. Our customers support is the basis of our achievement.

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AMC & ASC Service
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AMC & ASC Service

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Best India service AMC offers you a complete peace of mind as it is backed by a wide network of service centers with highly trained engineers. In addition, you can also expect the following from us:
Use of genuine parts;

Professional complaint management;

Quick access points.

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Service Point Registration
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We have dedicated professionals who are ready to register and attend to your service requirements during 9:30am to 8:00pm.

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AMC Terms
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AMC Terms

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Maintenance service shall consist of preventive and corrective maintenance of the system and will include supply and replacement of parts.
Parts removed shall be property of BEST INDIA COMPUTER.
Replacement of defective print heads and consumable items are not covered under the scope of this agreement.
Provision of maintenance service contract is limited to normal working hours of BEST INDIA COMPUTER SHOPPE unless customer has paid for overtime maintenance.
Customer must take care of the equipment and must follow instructions provided by BEST INDIA COMPUTER SHOPPE on the up keeping of the equipment.
Only BEST INDIA COMPUTER SHOPPE has the right to alter or repair the product.
Complaints if any shall be reported to BEST INDIA COMPUTER SHOPPE SERVICE CENTRE and full details of the problem should be provided for effective speedy recovery. Customers should collect the job number while registering at service centre because this job number will be used for further references.
The service will be attended within 24hours after registering at the service centre.
Maintenance charges will commence from the effective date and shall be payable in advance. If replacement or repairs are caused by the customer or any third party’s fault, BEST INDIA COMPUTER SHOPPE reserves the right to make additional charges.
If the product can’t be effectively serviced, substitutes may be provide to ensure the working of the system. The substituted product can either be used or fresh.

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ASC Terms
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ASC Terms

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The ASC/EW contract will be valid only for 1 year.

This contract will be applicable only for hardware complaints and the firm will not ensure warranty for the data and software (virus attack) stored inside the computer.

Standby facility will be provided to the customers till the product taken for service has been returned to them. The standby products will not be the same as of the customers and the products will be given as per availability of the stock.

For the products which cannot be repaired, the standby facility will be provided only for 2 days after informing to the customer the information.
The customer will be liable for the damages of the products given as standby and will be charged for it.
For the products which do not get repaired or which are not available in the market the customer must take all the responsibility.
ASC/EW will not be applicable if(a) The product is physically damaged, burnt and for the dots on the LCD monitors.(b)The product is modified or altered by a party or person not authorized by BEST INDIA COMPUTER SHOPPE.(c)The computer is sent to other locations for service not recommended by BEST INDIA COMPUTER SHOPPE .

ASC/EW will be given only for computers & not for printers, ups etc.
Complaints shall be reported to BEST INDIA COMPUTER SHOPPE SERVICE CENTRE between 9:30am to 5:30pm in the phone numbers provided & the full details of the problem should be given for effective speedy recovery. Customer should also give their id number & collect the job number given because this job number will be used for further references. The ASC card must be produced to the technician during the service time.
The service will be attended within 12hrs after registering the complaint and services will be provided only during the working days and working hours of BEST INDIA COMPUTER SHOPPE.

The computers for which ASC/EW is taken must be strictly serviced only by service engineers authorized by BEST INDIA COMPUTER SHOPPE. If violated, BEST INDIA COMPUTER SHOPPE has the right to discontinue the contract.

The payment of ASC/EW should be given at the time of entering into contract.

If the customer does anything in contrary to the contract, BEST INDIA COMPUTER SHOPPE has the right to discontinue the contract and it will purely be the discretion of BEST INDIA COMPUTER SHOPPE and the charges paid will not be refunded.

The defective computer parts which comes under the warranty time shall be sent to the respective service centre for its service and for the parts where the warranty period have been expired shall be done by BEST INDIA COMPUTER SHOPPE .The company shall bear the service charges. But all spare charges must be incurred by the customer.

The agreement copy shall be sent by way of mail within one week after signing into the agreement.

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Laptop Repairing

Laptop Repairing

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