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The maintenance contract service (for all type of Branded Servers, desktops, laptops, thin clients, workstations) is designed for business, for them who want maximum output from Computer Infrastructure and employees. By accepting such agreement you can get more productivity, less expenditure for maintenance and upgardation. For a fixed fee paid, all troubleshooting, problem solving and diagnosis on-site is free.
In a situation where machine goes down, we guarantee to attend your site within 3 hours. The contract also includes regular site visits to carry out preventive maintenance procedures, to ensure downtime is kept to a minimum. You will also receive unlimited advice and support to ensure you are getting the most from your current I.T. infrastructure both now and in the future.
Our technical support department provides prompt support by telephone, remote and onsite support from a single source, where and when you need it. To that end, our Annual Maintenance Contract (AMC) ensures that your software is always supported and up to date.
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