The Black Currant Solution

BCS has CATI centers in New Delhi and Kolkata and research partners in Dehra Dun and Jaipur with a total capacity of 150 calling seats and a well trained calling staff. Our CATI team works in multiple shifts providing global and 24/7 coverage. The CATI team is supported by the Training and Quality teams who provide continuous training and mentoring. The Foreign Language Center (FLC) is a team responsible of liaisoning with foreign language experts in the city. The FLC ensures that the CATI team has a healthy mix of Natives and Indians for any Foreign Language.

Online Surveys have a quick turnaround time and are cost effective. TBCS has a strong online panel in India and USA for

• Consumers
• IT Managers
• IT Professionals
• C-Level
• Real Estate Agents
• And other LOB

Indepth Interviews are more like a Group Discussion which is held one on one. In Depth Interviews are a very good tool to gain indepth insights into personal, professional likes , dislikes, feedbacks, satisfaction understandings etc. The problem with such a methodology is that the respondents may feel getting under a microscope.

TBCS provides a range of business research solutions, such as Company Analysis, Industry Feasibility Studies, Industry Analysis, Country Analysis, Competitive landscape studies, Target Screening, Market Sizing studies across the world. Our business research is framework based, follows structured processes and is a result of rigorous analytical methods and proprietary tools. This provides us the capability to service a variety of business research needs across functions.

TBCS provides Financial Research solution to worldwide client. Our research is customized and proprietary to our clients and often provided in client formats and templates. We understand the criticality of quality, accuracy and timeliness of output in the highly competitive world of financial services, and we strive to meet the most stringent standards set by our demanding clients. Our excellences in financial research solution are:

The data processing staff of TBCS can provide expert survey formatting services using SPSS, SAS, Microsoft Excel or Access, or any other database and analysis software as needed. We also offer complete tabulation services, providing clients with statistical program data and other results, according to their unique specifications. From simple marginal results to sophisticated analytical and marketing/customer insight data, TBCS Research Services can meet or exceed your market research needs, quickly and accurately.