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Call Connect - IT / Technology Services of tele marketing service, e mail management support service & non voice technical support in New Delhi, Delhi.

Nature of Business

IT / Technology Services

Tele Marketing Service
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Tele Marketing Service

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Every business wishes to build a strong competitive edge by generating highly qualified and targeted sales leads. Companies can’t afford to overlook strategic plan and right approach in today’s challenging business landscape. For this, a robust telemarketing campaign is essential to get voice heard by key decision makers across the targeted industries. Although telemarketing is a major communication medium in the Business Processing Outsourcing (BPO) sector, businesses have a tough time in building and managing an efficient telemarketing campaign due to handling of several other tasks. For this, offshore telemarketing service is the best option, which is provided by Call Connect India. We are prominentCall Center & BPO service providers, efficient in conducting a successful inbound and outbound telemarketing campaign.

Our telemarketing services particularly include telephonic surveys, which are generally carried out over the phone. These are mainly used by medium and large sized businesses to reach out to their target customers by marketing their products and services in a successful manner. We provide telemarketing services across horizontals and verticals by knowing the needs of our clients and using our proven off-sourcing approach. As we believe that whenever our clients experience generate sales, it is our success as well; so we continue to serve with the workable telemarketing campaign and meet their expectations.

We have a skilled and trained team of telemarketing program managers who design, manage and implement truly flexible and customized customer centric telemarketing campaign in order to meet business objectives of our clients. So, leading companies and start-ups are completely depended on our telemarketing services.We are specialized into the following telemarketing services:

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E Mail Management Support Service
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Email support has now become a basic and major medium of transmitting real-time essential data and so, it influences customer relationships. That is why most companies are willingly to outsource email management services. Call Connect India has proficient manpower and resources to handle emails of customers efficiently. Our Email Management services provide broad and integrated call center solutions to businesses.

We have a team of email management specialists who promptly, accurately and efficiently answer the email queries of customers. This will improve customer satisfaction and boost the performance of business. Our offshore email management services in India bring a balance of work particularly between peak and off-peak periods. This helps to make optimum utilization of resources and time as well. We give our clients a delightful experience ofhaving lower call volumes and thus cutting huge costs related to voice support.

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Non Voice Technical Support
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Call Connect India is one of the pioneer BPO and Call Center service providers, which is also expertise in Non-Voice Technical Support. Being a customer oriented company; we believe that quality of work is a need to build long lasting business relationships. With this, we provide quality, experience, competencies and timely response of customer’s queries.

We have a team of non-voice technical support executives who are highly expertise in handling all kinds of non-voice technical tasks such as form filling, data conversion and data processing efficiently. Since inception, we have been fulfilling communication-based requirements of our clients all over the world with standard approach towards BPO industry. Today, it is our pride that we have clients across the globe. We offer following features in our non-voice technical support services:

  • Customization to the unique requirements of your business
  • Flexible and workable non-voice technical solutions
  • Collaborative features to provide timely BPO services
  • Workflow configuration and task automation
  • Optimized internal support processes

Our clients across the globe have dramatically reduced costs and improved quality of services by outsourcing their non-voice technical support from us. They have shown confidence in us for managing non-voice queries of their customers.We offer superior call center technical support (non-voice) services with world-class helpdesk infrastructure, qualified engineers with technical & customer support skills, non-voice support skills, quality & process maturity and reliable telecommunication.

As we believe information is a key to business success, so we make a better flow of information between our clients and their customers by resolving technical issues on time. We have a tech support center, which constantly look after non-voice technical glit

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