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Telemarketing Service

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Back Office

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Callforce Global Technology Private Limitedis a BPO based in India, Kolkata, who expertise in lead generation solutions, Inbound, Back Office etc. that match the tools utilized by top-ranking consumer data suppliers. A pool of well-trained professionals with nearly two decades of experience in related industries guarantees outstanding management of the data services industry. With specialists in Data Management, Business Outsourcing, and Innovative Solutions, Callforce Global Technology Private Limited guarantees data services that suit our clients’ needs. Since Callforce Global Technology Private Limited, has been founded in May, 2017, the company is growingsuccessfully and acquiring more clients slowly and steadily. It now has a 50- Seats BPO in India, Kolkata; nearly seventy percent (70%) of which are persistent in generating fresh telephone leads through the company’s British marketing questionnaire.We offer a wide range of UK data services and solutions guaranteed to suit a business needs. We team up closely with our clients to make sure that their concepts and proposals are discussed thoroughly.
Callforce Global Technology Private Limited, wants you to achieve successful campaigns, so you could make the most out of your investment. Our highly-trained professionals connect with your business prospects naturally and interestingly to help you close sales, generate more appointments, or simply introduce your products and services.
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Nature of Business

Service Provider

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Rs. 50 Lakh - 1 Crore

GST Number

19AAGCC9958E1Z6

Telemarketing Service
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Telemarketing Service

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We are currently working with India's Largest e-commerce conglomerate to onboard 4000+ sellers each month.Outsource Telemarketing Services India accounts for over 40% of the global BPO market. Of the top 10 BPO destinations in the world, five are in Asia, with India's dominant share ensuring that nearly 26% of South Asia's exports come from services. Within services, the key segments are business process outsourcing and short- term migration.The BPO industry in India doubled in size last year, to $6.3 billion, and is expected to clock 37% annual growth over the next five years. Large multinational companies have demonstrated their growing confidence in Call Center Outsourcing and in India as an outsourcing hub, by signing multi-million-dollar, long-term BPO contracts with trusted Indian outsourcing service providers.

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Lead Generation Service
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Lead Generation Service

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Lead generation and qualification of business leads don’t happen by accident – this is a specific business discipline requiring a unique set of skills. Consistent lead generation and efficient qualifying of sales leads is a different process than asking for a sale and closing the deal. Often, our clients seek help with lead generation services because their in-house sales teams are trained and compensated to focus on closing business – not generating new sales leads or managing those business leads. Even though lead generation is a crucial part of the sales process, most outside sales reps do not consistently make the effort or focus on the right activities to effectively develop new business leads. We help our clients spend more time meeting with qualified prospects rather than looking for them, or having to qualify them.

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Market Research Service
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Market Research Service

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Market research companies are evolving to offer more sophisticated services based on high-end analytics and emerging forms of measurement. They are investing in customized tools to cope with competitive pressures in delivering quality data, insights and recommendations. As a leader in delivering offshore market research support services, WNS has the domain expertise and capabilities to deliver end-to-end solutions for research houses and corporates. We offer the complete depth and breadth of resources and experience to meet the industry’s needs across the market research operations value chain.

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Customer Surveys
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Customer Surveys

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Customers are best suited to talk about your business and what you need to develop your customer service department. But very few business firms are actually paying attention to what their end users have to say. In fact, this lack of voice is what pushes customers to go out of the brand and look for products/services elsewhere. Customer satisfaction surveys are not just eye-openers for the inbound call center department. Clients and manufacturers have a lot to learn from this exercise as well. Customer satisfaction surveys are necessary to find out what the customers want. Unless you know what they are looking for, you will not be able to cater to their needs. Positive feedback and constructive criticism are two areas that have a lot of potential to make a progressive change in the way things are done. These surveys can be used to equip BPO agents with more knowledge about the buying patterns of the customer. When they know what works for the customers and what doesn't, they can incorporate those elements in telemarketing services.

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Inbound campaigns
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Inbound campaigns

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We have some domestic and international voice (inbound & outbound ) and non-voice (data entry) business process which is best in the market and also having attractive offer with handsome payout. Don't just go for a good project, go for attractive good business proposal with good return. Just check out a project with us and then decide the next. We are looking for long and perfect business relationship . Reference centers are available. You can contact us for more details.

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Back Office
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Back Office

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Callforce Global BPO has been providing reliable, day-to-day information-processing functions to our business partners for over five years. Our relentless attention to quality and process efficiency has helped our clients increase profitability and enabled them to focus on more substantive and strategic value creation, while reducing business risk and service expenses. Callforce Global BPO professional staff enhances the existing systems of our clients transparently, to provide the benefits like Reduced resource redundancy and labor costs, Reduced operating costs (infrastructure and maintenance), Improved service coverage (24x7), Enhanced support across service lines and levels.

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3.0/5★★★★★★★★★★

Reviewed by 2 Users

5 star1

4 star0

3 star0

2 star0

1 star1

User Satisfaction

Response50%

Quality100%

Delivery100%

Most Relevant Reviews

S

Suraj Hela | 31 years| Kolkata, West Bengal

★★★★★ ★★★★★

20-September-21

Response

Quality

Delivery

D

Dayanand | kokan Ngo| Mumbai, Maharashtra

★★★★★ ★★★★★

24-February-20

Response

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