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Welcome to Carnation, India's largest integrated multi brand auto solutions network. Built around you, our gamut of services includes new & used car sales and used car exchange, car repairs and service, car accessories and car insurance. Carnation Auto banks on the philosophy of transparency, delivery on time and getting it right the first time.+ Read More

Nature of Business

Service Provider

Minor Repairs of the Covered Vehicle
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In the event of immobilization due to a minor mechanical or electrical breakdown of your car which can be be repaired within an hour, we will repair it at the place of breakdown. This will help you get back to your routine without having to leave your car in a garage. Faulty parts that require replacement will be charged depending on how complex the breakdown is.

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Duplicate Car Keys
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Duplicate Car Keys

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There can be a situation where you misplace your car keys or lose them. We can arrange delivery of the duplicate set, if available, within a radius of 50 km from your registered address. If you do not have duplicate keys or are too far off from your residence, we will tow your car to the nearest safe place where you can get a duplicate key made for your car.

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Tyre Change
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Tyre Change

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Tyre punctures are common. All of us have experienced them at some time or the other. At times, the tyre could even burst. So, the next time you have a flat tyre, give us a call and we will change your car tyre with the spare tyre in your car. In case you don't have a spare tyre, we will help you reach the closest tyre repair shop, so that you can get your tyre repaired or replaced.

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Towing and Removal of the Covered Vehicle
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The event that your automobile is immobilized due to breakdown or accident and "On site" repair is not possible, we will arrange towing of your vehicle to the nearest carnation hub or nearest authorized workshop approved by carnation. If you have a car with an automatic transmission or you drive around in a premium car, we will provide tow facility in flatbed trucks, wherever such trucks are available. In case, your vehicle requires removal or extraction, we will arrange the service as per your membership package or on a payable basis. Any additional cost will be borne by you on-the-spot and paid directly to the service provider.

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Legal Advice Co Ordination
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In case of any legal issue arising due to car breakdown or accident, we will provide contact details of legal professionals in the vicinity for your convenience. This is especially true when your are in a new city or traveling outstation. We shall merely be facilitators and will not take responsibility for the quality of the service. To maintain transparency, all monetary or other transactions shall be directly managed by the customer and the service provider.

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Medical Coordination
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Medical Coordination

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Unfortunately, accidents usually involve some amount of medical problems, which need to be attended too. In such cases, we shall provide contact details of the nearby medical professionals for your convenience, especially when you are traveling outstation. As we are not medical experts, we do not take responsibility of the quality of service, but merely act as facilitators. To maintain transparency, all monetary or other transactions shall be directly managed by the customer and the service provider.

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