Contact Center Performance

Contact Center Performance

Anshi Avenue, Ahmedabad, Gujarat
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Company Factsheet

Nature of Business
Service Provider

Total Number of Employees
26 to 50 People

Year of Establishment
2009

Legal Status of Firm
Private Limited Company

Annual Turnover
Rs. 50 Lakh - 1 Crore

Offering call center performance management software CCP is an innovative contact center optimization system developed to pinpoint performance diminishes in real time

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Products & Services

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Contact Center Management Software

Ball Bearing
CCP is an innovative contact center optimization system developed to pinpoint performance diminishes in real time, and enable implementing targeted efficiency enhancing actions while also protecting customer satisfaction and loyalty.Read more on http://contactcenterperformance.in/
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Call Center Performance Management Software

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CCP Provide Affordable Contact and Call Center Management Software for more effective call center scheduling, call recording and Performance Management for your contact center.
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Performance Management Software

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  • Based on methodology derived from an in-depth expert analysis of call center operation
  • Dashboard view of all relevant data, to facilitate instantaneous identification of problem areas
  • Extensive drill down capabilities, to the single call, hour or operator level
  • Enables implementing immediate steps to improve efficiency

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Agent Management Tool

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CCP agents management tool Provides the contact center:

  • More effective managers decisions
  • Increased agents productivity
  • Increased revenue and sales
  • Increased Quality of service

Read More On http://contactcenterperformance.in/agents-management-tool/

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Sales Management Software

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CCP Sales Management Software deliver role-based intelligence for everyone in an organization that enable better decisions, actions,and business processes. These solutions enable organizations to gain greater value from a range of data sources.

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Customer Service Management Software

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CCP provides customer experience management for mid to large sized companies with an on-line focus, and helps them to get rapid, affordable access to contact center technology.

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Contact Center Performance No. 2nd Floor, Anshi Avenue, Behind Indian Oil Petrol Pump, Polytechnic Road, Anshi Avenue,
Ahmedabad-380015, Gujarat, India

Ashish Sharma ( Sales Marketing )
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