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Applied Knowledge Group

Pilkhuwa, Uttar Pradesh
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Applied Knowledge Group (AKG) is a business and technology consulting company that provides tailored collaboration solutions. AKG is proud to be a Microsoft Gold Certified Partner specializing in the implementation and support of Microsoft SharePoint and related technologies.
Founded in 1996 and headquartered in Reston, Virginia, AKG helps federal, nonprofit, and commercial organizations in the metropolitan Washington D.C. area centralize employee knowledge and establish virtual work environments through the use of collaboration strategies, tools, and best-practice user adoption methods.
Client engagements include a 42,000-seat Microsoft SharePoint implementation for the Federal Aviation Administration (FAA), as well as engagements with Commander, Naval Installation Command (CNIC), American Society of Hematology (ASH), the Institute for Defense Analyses, the United States Marine Corps, Department of Homeland Security (DHS), the American Bankers Association and many others.
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Nature of Business

Service Provider

Year of Establishment

1996

There is more to a successful collaboration solution than the technology underlying it. Long-lasting, valuable solutions involve strategies for integrating People, Process, Learning, and Technology—the four pillars of every AKG engagement. Strategy is an important part of AKG's services.

New collaboration solutions, such as those built on Microsoft SharePoint technology, streamline work processes and centralize the management of information. They change the way people work and communicate, and even the way they think about and use information. These types of changes can represent a cultural shift in an organization—a change from “the way we’ve always done it” to “doing it better.” AKG consultants help define collaboration needs and requirements up front, so the solution fits your business challenges.

Our consultants are experienced in the markets in which our clients operate, so their guidance is relevant, high-value, and immediately applicable to your work environment. We also develop strategies for online collaboration, change management, and user adoption—to ensure the use and success of the new collaboration solution. We offer consultative services and training tailored to your company’s and team’s specific needs and business context as part of a solution implementation and also as stand-alone services.

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When the Baby Boomers in your organization retire, will a lot of institutional knowledge leave with them? If so, your organization might need to take a more disciplined approach to knowledge management.

What is knowledge management?

Like organizations and the information they produce and use, knowledge management can take many different forms. At its core, it means the retention, maintenance, and sharing of information that is vital to your employees’ work and to your organization’s mission. This information can include intellectual property, data, and records.

Solid knowledge management practices should improve the way you do your work and enable you to use your information better for decision making. Effective knowledge management solutions include both human processes and technology toolsets.

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Adopting new business solutions often means adjusting to doing things differently—and that’s not always easy, especially when the changes affect large organizations or dispersed teams. Change also can be a challenge for organizations that experience frequent workforce turnovers, such as the military. AKG understands that managing organizational change is essential to the success of projects and initiatives, and to the health of organizations.

To help our clients adjust to new processes and systems and ease workforce transitions without loss of institutional knowledge and productivity, we employ experts in behavioral change management. We can plan, oversee, and support your transition to improved ways of working, communicating, and sharing information.

AKG also attends to the technical aspects of change, including data migrations and configuration management.

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Setting up a technology platform will only get you part of the way to a working business solution. True success depends on your employees’ ability and commitment to use new processes and the new technology. We call this success factor “user adoption,” and it’s a hallmark of AKG’s approach.

Ensuring user adoption of new processes and systems has always been among AKG’s core competencies. We’ll start your project by listening to you—learning about your business needs, business processes, and organizational culture. We also will engage multiple levels of the organization to make sure we get feedback and buy-in from important stakeholders and end users of the new solution. Then we’ll train the end users so that they are comfortable with every aspect of the new solution.

With this approach, we will create the right solution, with an adoption strategy to get people to use it effectively.

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As technology changes, it can be a challenge to keep up and retain the integrity of vital information and business processes. AKG understands the complexity of upgrades and migrations and can guide you through the process, from technical configuration to behavioral change management and training.

Whether you need a technology upgrade, data migration, or system migration, AKG can ease the way, as we have done for such clients as the United States Patent and Trade Office, the Federal Aviation Administration, and the Institute of Defense Analyses. We will plan and facilitate every aspect of a successful project, attending to People, Process, Learning, and Technology.

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We approach every client engagement with the goals of providing our clients with tailored business solutions as quickly as possible, at the most reasonable cost, and with the least amount of risk.

To meet these goals, we generally recommend the custom configuration of commercial off-the-shelf (COTS) software, such asSharePoint and CorasWorks, and government off-the-shelf (GOTS) software. In an increasingly integrated technology environment, we often integrate off-the-shelf software with Web-based applications and legacy databases, to help clients achieve seamless knowledge management and collaboration. We always aim to create custom solutions with lasting residual value, ease of maintenance, and a path for enhancements and upgrades.

We develop configuration and integration plans that involve the least possible amount of custom application development. When custom development is necessary, our world-class technologists can use a range of programming languages and development frameworks, such as .NET and Java, depending on the project requirements.

Some recent AKG projects involve personalized views of portal data, mashups of COTS and GOTS software with Web-based geospatial applications, and social media used to empower business interactions.

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