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Quality Consultants

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India is an eminent service provider such as ISO certification consultant services for quality, environmental and food safety management systems.
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ISO 9001:2008 Certification
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In ISO 9001 Certification, highly competent market industries with ISO 9001 2008 certification hold a distinguished position. These industries hold an advantage over others and have gained trust credibility. The ISO 9001:2008 quality certification is based on the following eight fundamental quality management principles:

1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. System approach to management
6. Continual improvement
7. Factual approach to decision making Mutually beneficial supplier relationships

Overview of the ISO 9001 : 2008 standard
ISO 9001:2008 contains five requirements sections, each dealing with one of the fundamental building blocks required by any process. These are:

Quality Management System:
This section details the general and documentation requirements that are the foundation of the management system. The general requirements ask you to look at the processes of the management system, how they interact with each other, what resources you need to run the processes; and how you will measure and monitor the processes. The second part of the section then sets out the requirements for the documentation needed to effectively operate the system and how the documentation should be controlled.

Management Responsibility:
The management of the systems is the responsibility of the top management at a strategic level in the organization. The top management must know customers' requirements at a strategic level and make a commitment to meeting these as well as statutory and regulatory requirements. Top management must also set policies; and to achieve these policies set objectives through planning how the objectives will be met. Top management should also ensure that there are clear internal communications and that the management system is regularly reviewed.

Resource Management: This covers the people and physical resources needed to carry out the processes. People should be competent to carry out their tasks and the physical resources and work environment need to be capable of ensuring that the customers' requirements are met.

Product/Service realization:
These are the processes necessary to produce the product or to provide the service. This is the act of converting the input of the process to the output. For a manufacturing organization, this may be the process of converting iron ore to steel via a blast furnace for example. For a service organization, this may be the process of moving a product or person from one place to another, for example, a taxi journey.

Measurement analysis and improvement:
These are the measurements to enable the systems to be monitored to provide information on how the systems are performing with respect to the customer, the management systems themselves through internal audits, the processes and the product. Analyzing these, including any defect or shortfall in performance, will provide valuable information for use in improving the systems and products where this is required.

Each of these five fundamental building blocks is required for any process because, if one is missing, a controlled process does not occur.

The advantages of being ISO 9001:2008 compliance: -
1. Improved outcome of process
2. Professional image
3. Increased customer confidence
4. Better marketability
5. Clarity of responsibility and authority
6. Better and defined system
7. Consistent Quality

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CMMI Certification
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CMMI Certification

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It is a guide for implementing development practices that continuously improve software quality. This has been created by SEI (Software Engineering Institute) – a research and development centre operated by Carnegie Mellon University.

CMMI refers to the integration of diverse tool sets and appraisal methods related to CMM. CMMi builds on and extends on the best practices of the:
  • Capability Maturity Model for Software (SW-CMM);
  • Systems Engineering Capability Model (SECM);
  • Integrated Product Development Capability Maturity Model (IPD-CMM);
  • Supplier Sourcing Capability Maturity Model (SS-CMM).


CMMi will help Software and Systems Engineering Companies to Study, Define, Implement, Improve and Appraise their internal Processes to result in improvement of the Development Cycle Time, Timely deliveries to Customers, Reduction in Schedule, Effort and Cost variances, reduced Defect levels, reduced Rework, improved Productivity and Profitability.

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Good Distribution Practice (gdp)
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Good Distribution Practice (GDP) deals with the guidelines for the proper distribution of medicinal products for human use. GDP is a quality warranty system, which includes requirements for purchase, receiving, storage and export of drugs intended for human consumption.
GDP regulates the division and movement of pharmaceutical products from the premises of the manufacturer of medicinal products, or another central point, to the end user thereof, or to an intermediate point by means of various transport methods, via various storage and/or health establishments.

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ISO/TS 16949:2009
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ISO/TS 16949:2009

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ISO/TS 16949:2009 certification is an international standard and technical specification containing requirements for establishing and maintaining a quality management system for the design and development, production and installation (when relevant) and service of automobile-related products. The 20 element structure of QS 9000 and ISO/TS 16949 : 1999 is now a thing of past. The 2009 version has adopted the content and structure of ISO 9001 certification : 2008, which promotes a Process Approach to develop, implement and improve a quality management system.

Benefits of ISO/TS 16949

1. Fosters improved product & process quality.
2. Incorporates the best lessons learnt from the global automotive realm.
3. Provides additional confidence for global sourcing.
4. Ensures a global quality system approach in the supply chain for supplier/subcontractor service consistency.
5. Reduces variation, waste & improves the overall efficiency in production levels.
6. Eliminates the need for multiple third party registrations.
7. Provides a common platform to address worldwide quality system requirements.
8. Formatted to allow easy conversion to ISO9001/2008.
9. Advantageous to the up gradation of existing quality systems.

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ISO 14001 : 2004
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ISO 14001 : 2004

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Compliance with ISO 14000 certification series highlights adherence with environmental management standards developed by the International Organization for Standardization (ISO). ISO one of the world's principal voluntary standards development bodies. The ISO 14000 certification standards are designed to provide an internationally recognized framework for environmental management, measurement, evaluation and auditing.

International Standards- ISO 14001:2004 intended to provide organizations with the elements of an effective environmental management system (EMS) that can be integrated with other management requirements and help organizations to achieve environmental and economic goals.

This International Standard specifies requirements for an environmental management system to enable an organization to develop and implement a policy and objectives which take into account legal requirements and information about significant environmental aspects. It is intended to apply to all types and sizes of organization and to accommodate diverse geographical, cultural and social conditions. The overall aim of this International Standard is to support environmental protection and prevention of pollution in balance with socio-economic needs.

This International Standard is based on the methodology known as Plan-Do-Check-Act (PDCA). PDCA can be briefly described as follows.

Plan: establish the objectives and processes necessary to deliver results in accordance with the organization's environmental policy.

Do: implement the processes.

Check: monitor and measure processes against environmental policy, objectives, targets, legal and other requirements, and report the results.

Act: take actions to continually improve performance of the environmental management system.

To achieve ISO 14001 organisation requires followings :

  • Establish an appropriate environmental policy.
  • Identify the environmental aspects arising from the organizations past, existing or planned activities, products and services, in order to determine the environmental impacts of significance.
  • Identify applicable legal requirements and other requirements, to which the organization subscribes.
  • Identify priorities and set appropriate environmental objectives and targets.
  • Establish a structure and a programme(s) to implement the policy and achieve objectives and meet targets.
  • Facilitate planning, control, monitoring, preventive and corrective actions, auditing and review activities to ensure both that the policy is complied with and that the environmental management system remains appropriate.
  • Be capable of adapting to changing circumstances.

Advantages of ISO 14001:2004

  1. Process improvement.
  2. Environmental cost reduction.
  3. Better relationships with regulators.
  4. .Better relationships with insurers, investors, and financial markets.
  5. Product improvement.
  6. Marketing advantages.
  7. Better control of liabilities.
  8. Reduced regulatory burden.
  9. Protection of company image and name.
  10. Demonstration of responsible management.

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OHSAS 18001
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OHSAS 18001

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The OHSAS 18001 is the international Occupational Health and Safety Management System standard. These standards are applicable to companies of any size, but is especially relevant to companies with a large work force, manual and heavy work tasks, and/or high risk work environments. Targeting the health and safety of employees proves that you are actively working to ensure that your operations are safe both for your employees and the surrounding environment.

  • The benefits of implementing a systematic and effective OHSAS management system include the following:
  • Reducing the number of personnel injuries through prevention and control of workplace hazards.
  • Reducing the risk of major accidents.
  • Ensuring a well-qualified and enthusiastic workforce by fulfillment of the increasing expectations of your employees.
  • Reducing the material loss caused by accidents and in production interruptions.
  • Reducing insurance costs as well as reducing costs due to absence of employees.
  • Serving the possibility for an integrated management system including quality, environment and health and safety.
  • Ensuring that appropriate legislation is addressed and acted upon.
  • Meeting the increasing importance of OH&S for public image.
OHSAS 18001 has been developed to be compatible with ISO 9001 and ISO 14001 to allow for easy integration. Legislative and regulatory commitment and continual improvement are two important aspects of OHSAS 18001.

The elements of OHSAS 18001 include:

  1. Policy and commitment.
  2. Hazard identification, risk assessment and risk controls.
  3. Legal requirements.
  4. Objectives and Programs.
  5. Organization and personnel.
  6. Training, Communication and Consultation.
  7. Documentation and records.
  8. Operational Controls.
  9. Emergency Readiness.
  10. Measurement and monitoring.
  11. Accident & incident investigation, corrective & preventive action.
  12. Audit & Review.

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SA 8000
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SA 8000

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The SA 8000 certification is the Social Accountability System standard. It is applicable to companies of any size that wish to address the social and ethical aspects of their business. A Social Accountability System proves to customers that the company holds adequate provisions for the protection of workers' rights. Further, it ensures ethical production of all goods manufactured by the company.

SA 8000 is the first auditable standard in this field. The initiative is based on the well-known ISO 9001/ISO 14001 certification structure, conventions of the International Labour Organization (ILO), the Universal Declaration of Human Rights and the UN Convention on the Rights of the Child.

SA 8000 Key Requirements
  • Be senior management led.
  • Be focused on continuous improvement.
  • Be focused on prevention rather than reaction.
  • Be supportive of workers rights and workers participation.
  • Be compliant with local laws/codes.
  • Be compliant with local laws/codes.
  • Be systematic in addressing problems-Car's Process.
Benefits of SA 8000 to manufacturers and suppliers
  • Marketing advantage – more demand and value for goods from socially.
  • Responsible manufacturers/suppliers.
  • Enhancement of company productivity.
  • Compliance to the laws of the land.
  • Improvement of relationship with the Govt., NGOs, trade unions.
  • Better image and position in labour market.
Benefits of SA 8000 for the retailers
  • Cost reduction in monitoring.
  • Better corporate image.
  • Increased value for the products.
  • Trust building with the analysts and investors when evaluated against social performance.

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ISO 27001:2005
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ISO 27001:2005

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ISO 27001, titled "Information Security Management - Specification With Guidance for Use", is the replacement for BS7799-2. It is intended to provide the foundation for third party audit, and is 'harmonized' with other management standards, such as ISO 9001 and ISO 14001.

The basic objective of the standard is to help establish and maintain an effective information management system, using a continual improvement approach. It implements OECD (Organization for Economic Cooperation and Development) principles, governing security of information and network systems.

The Contents of the Standard?
The broad content is of course similar to the old BS7799. Included is:

  1. Cross reference with ISO 17799 controls
  2. Use of PDCA
  3. Information Management System
  4. Tems and definitions
ISO 27001 Certification

As with BS7799-2, a robust audit and certification scheme supports the standard. For those already certified against BS7799, accredited certification bodies will establish transitional arrangements. More detail and explanation is available on our specific certification page

The ISO 27000 Series

The final version of ISO 27001 was published in October 2005 to a great fanfare. It should be noted, however, that this is in fact only the first of a series of standards to support information security. Having stated this, it may well be the most important, at least from a 'top down' perspective, as it defines the information security management system.

The benefits of implementing ISO 27001:2005 certification are:

  • A valuable framework for resolving security issues
  • Enhancement of the credibility of any company
  • Risk management in security implementation
  • Enhancement of security awareness in an organization
  • Assists in the developing best practices
  • Reduces possibility of fraud or any other risk
  • Getting new business opportunities

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ISO 13485
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ISO 13485

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What is ISO 13485?

ISO 13485:2003 is an international standard that defines quality management system requirements for manufacturers of medical devices. The primary objective of the standard is to facilitate harmonised quality management system requirements for regulatory purposes within the medical device sector.

It is based on ISO 9001:2000. In particular, the requirements for customer satisfaction and continual improvement have been modified to make them more appropriate for regulatory purposes.

Benefits of ISO 13485

ISO 13485 promotes harmonisation of regulatory requirements for manufacturers of medical devices on an international scale.

A number of countries have incorporated ISO 13485 into their regulatory systems. Compliance with ISO 13485 can be used in support of regulatory compliance.

It incorporates many of the quality management principles and delivers the benefits of an ISO 9001:2000 based quality management system.

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Hazard Analysis and Critical Control Points (HACCP)
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Hazard Analysis and Critical Control Points (HACCP) is a prevention-based food safety system. It provides a systematic method for analyzing food processes, determining the possible hazards and designating the critical control points necessary to prevent unsafe food from reaching the consumer.

HACCP is built around seven principles:
  • Analysis of food hazards: biological, chemical or physical
  • Identification of critical control points: raw materials, storage, processing, distribution and consumption
  • Establishment of critical control limits and preventive measures: for example, minimum cooking temperature and time.
  • Monitoring of these critical control points
  • Establishment of corrective actions
  • Keeping records
  • Systematic and regular auditing of the system in place by independent third party certification bodies.
Benefits of Implementing HACCP

In addition to meeting the legal and moral obligation to produce food that is safe to eat, HACCP offers a variety of other benefits for not only the consumer, but for the food industry and the government. The following are examples of benefits that may be gained by implementing a HACCP program.

HACCP can be applied throughout the food chain from the primary producer to final consumer.

HACCP reduces the need for finished product testing by identifying the hazards associated with the inputs into the process and the product and devising control measures which can be monitored in order to minimize or eliminate the hazards. K

A HACCP program, when properly designed and implemented, will significantly reduce the chance of microbiological, chemical, and physical contaminants from reaching the customer.

HACCP can reduce regulatory involvement (and hence costs) by replacing on-line inspection with regular auditing.

HACCP principles can be applied to other aspects of food quality and regulatory requirements.

Since HACCP increases one’s ability to detect poor quality product during production, such product can be held before further value is added. Resources are saved and faulty product is not produced. Productivity and profitability is improved.

HACCP improves communications between supplier and customer. It encourages businesses to work together more closely and to help them understand each others capacity and requirements.

HACCP is capable of accommodating changes such as advances in raw materials, equipment and premise design, procedures, and technological developments.

Communication between the different segments of the food chain improves as HACCP provides a common language and a common focus on quality.

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BRC Certification
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BRC Certification

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This Standard is most applicable to manufacturers of food contact packaging for retailers labeled products and branded products as well. Manufacturers have an obligation to put appropriate systems and controls in place to ensure the suitability of their packaging for safe food use.

The BRC and IOP (Institute of Packaging) have developed this Standard to assist retailers and food manufacturers in the fulfillment of their legal obligations. This Standard will help in the protection of the consumer by providing a common basis for the audit of companies supplying packaging for food products to retailers.

The main sections of the Standard are:
  • Scope
  • Organization
  • Hazard and risk management system
  • Technical management system
  • Factory Standards
  • Contamination Control
  • Personnel
  • Risk Category Determination (The latest edition includes a useful guide to help you assess which category your product falls into)
  • The Evaluation Protocol

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TQM - Total Quality Management
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Total Quality Management (TQM) movement cannot be separated from Lean Manufacturing. Demming’s photo is in the lobby of Toyota’s headquarters, bigger than the photo of founder Toyoda Sakichi. Demming didn’t find an audience in the US after WW II, because managers at the time thought that poor quality was caused by people who just didn’t want to do a good job.
Demming’s basic message was that quality is a management responsibility, and poor quality was almost always the result of systems imposed on workers which thwarted people’s desire to do high quality work.

The basic practices of TQM in the 1980’s might be summed up in these ten simple rules:

  1. Eliminate Waste
  2. Minimize Inventory
  3. Maximize Flow
  4. Pull From Demand
  5. Empower Workers
  6. Meet Customer Requirements
These Lean Manufacturing rules have been tested and proven over the last two decades. They have been adapted to logistics, customer service, health care, finance, and even construction.

Summary of W. Edwards Demming’s points
  1. Create consistency of purpose.
  2. Adopt a win-win philosophy.
  3. Don’t depend on mass inspection; build quality in.
  4. Don’t award business based on price; minimize total cost; build long-term relationships of loyalty and trust with a single suppliers.
  5. Constantly improve the system of production, service, planning, etc.
  6. Train for skills.
  7. Provide leadership: help people do a better job.
What is Total Productive Maintenance ( TPM )?
It can be considered as the medical science of machines. Total Productive Maintenance (TPM) is a maintenance program which involves a newly defined concept for maintaining plants and equipment.

TPM brings maintenance into focus as a necessary and vitally important part of the business. It is no longer regarded as a non-profit activity. Down time for maintenance is scheduled as a part of the manufacturing day and, in some cases, as an integral part of the manufacturing process.

TPM - History
TPM is a innovative Japanese concept. The origin of TPM can be traced back to 1951 when preventive maintenance was introduced in Japan. However the concept of preventive maintenance was taken from USA.

Nippondenso was the first company to introduce plant wide preventive maintenance in 1960. Preventive maintenance is the concept wherein, operators produced goods using machines and the maintenance group was dedicated with work of maintaining those machines, however with the automation of Nippondenso, maintenance became a problem as more maintenance personnel were required.

Why TPM ?
TPM was introduced to achieve the following objectives. The important ones are listed below.

  • Avoid wastage in a quickly changing economic environment.
  • Producing goods without reducing product quality.
  • Reduce cost.
  • Produce a low batch quantity at the earliest possible time.
  • Goods send to the customers must be non defective.

Similarities and differences between TQM and TPM :
The TPM program closely resembles the popular Total Quality Management (TQM) program. Many of the tools such as employee empowerment, benchmarking, documentation, etc. used in TQM are used to implement and optimize TPM. Following are the similarities between the two.

  • Total commitment to the program by upper level management is required in both programmes
  • Employees must be empowered to initiate corrective action, and
  • A long range outlook must be accepted as TPM may take a year or more to implement and is an on-going process. Changes in employee mind-set toward their job responsibilities must take place as well.

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Six Sigma
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Six Sigma

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What is Six Sigma?
Six sigma is the structured application of tools and techniques applied on project basis to achieve sustained strategic results. DMAIC six sigma approach

The six sigma approach for projects is DMAIC (define, measure, analyze, improve and control). These steps are the most common six sigma approach to project work. Some organizations omit the D in DMAIC because it is really management work. With the D dropped from DMAIC the Black Belt is charged with MAIC only in that six sigma approach.

Define (DMAIC)
Define is the first step in our six sigma approach of DMAIC. DMAIC first asks leaders to define our core processes. It is important to define the selected project scope, expectations, resources and timelines. The definition step in the six sigma approach identifies specifically what is part of the project and what is not, and explains the scope of the project.

Measure (DMAIC)
Many think when they start a journey the most important thing to know is where they are going. While we agree knowing where you want to go is very important, we believe some of the first information you need before starting any journey is your current location.

Analyze (DMAIC)
Once the project is understood and the baseline performance documented and verified that there is real opportunity, it is time with the six sigma approach to do an analysis of the process. In this step, the six sigma approach applies statistical tools to validate root causes of problems. Any number of tools and tests can be used.

Improve (DMAIC)
During the improve step of the six sigma approach ideas and solutions are put to work. The six sigma Black Belt has discovered and validated all known root causes for the existing opportunity. The six sigma approach requires Black Belts to identify solutions. Few ideas or opportunities are so good that all are an instant success.
Control (DMAIC)
Many people believe the best performance you can ever get from a process is at the very beginning. Over time there is expectancy that slowly things will get a little worse until finally it is time for another major effort towards improvement. Contrasted with this is the Kaizen approach that seeks to make everything incrementally better on a continuous basis.

Benefits of Six Sigma
There are numerous benefits of six sigma as a way to address issues and problems. Among the benefits of six sigma is the decrease in defects that are allowed to reach the customer. You can get some sense of the benefits of six sigma by reviewing some six sigma projects. Other benefits of six sigma include:

  • Focus on customers.
  • Improved customer loyalty.
  • Reduced cycle time.
  • Less waste.
  • Data based decisions.
  • Time management.
  • Sustained gains and improvements.
  • Systematic problem solving.
  • Employee motivation.
  • Data analysis before decision making.
  • Faster to market.
  • Team building.
  • Improved customer relations.
  • Assure strategic planning.
  • Reductions of incidents.
  • Measure value according to the customer.
  • Better safety performance.
  • Understanding of processes.
  • Effective supply chain management.
  • Design and redesign products/services.
  • Knowledge of competition, competitors.
  • Develop leadership skills.
  • Breakdown barriers between departments and functions.
  • Management training.
  • Improve presentation skills.
  • Integration of products, services and distribution.
  • Use of standard operating procedures.
  • Better decision making.
  • Improving project management skills.
  • Sustained improvements.

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BIC Certification
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BIC Certification

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The Product Certification Scheme of BIS aims at providing Third Party Guarantee of quality, safety and reliability of products to the ultimate customer. Presence of ISI certification mark known as Standard Mark on a product is an assurance of conformity to the specifications. The conformity is ensured by regular surveillance of the licensee's performance by surprise inspections and testing of samples, drawn both from the market and factory.

Procedure For Grant of License For Domestic Manufacturers
The applicant has the option to choose any of the following two procedures for grant of BIS license:

(i) Normal Procedure –
In the normal procedure, the applicant is required to submit the filled in application along with required documents and requisite fee to the nearest BIS branch office. Subsequently, after recording of the application, a preliminary factory evaluation is carried out by BIS officer to ascertain the capability of the applicant/manufacturer to produce goods according to the relevant Indian Standard and to verify the availability of complete testing facility and competent technical personnel.

Samples are tested in the factory and also drawn for independent testing. Grant of license is considered by BIS provided the samples pass during independent testing, preliminary evaluation is satisfactory and the applicant agrees to operate the defined Scheme of Testing & Inspection and pay the prescribed marking fee.

(ii) Simplified Procedure –
In the simplified procedure, applicant is required to furnish the test report(s) of the sample(s) got tested by him in the BIS approved laboratories, along with the application. If the test report(s) and other documents are found satisfactory, a verification visit is carried out by BIS. The license is granted thereafter if the verification report is found satisfactory. The applicant also has the option to get the documents and other details as specified in the application, certified by a Chartered Engineer and submit the same to BIS. The license then shall be granted after scrutiny of the documents and report submitted by Chartered Engineer. By this procedure the license is expected to be granted within 30 days of receipt of application by BIS, provided all required documents are furnished and found satisfactory.

Hallmarking of Gold Jewellery in India

Culturally, the Indian people have a great fascination for gold. It should be recognized that in India, in common with other Asian Countries, gold has a very important role in our cultural heritage. Gold is considered as a commodity, and not a product. Any form of gold is equal to any other form of gold. It is viewed to be homogenous and indistinguishable, having no brand or expiry date. As a result, gold demand is not price-elastic. Rather it is prosperity elastic - that is, increments in household income are generally matched by purchases of more gold.

Unless alloyed with a comparatively small proportion of some other metal, both pure gold and pure silver are too soft to withstand wear as an article for use or adornment. This necessity has always demanded some system of control if frauds on the public are to be prevented, because adulteration of articles manufactured from the precious metals by the introduction of too much of the strengthening alloy is a type of fraud to which the public is extremely vulnerable. It is easy to perpetrate, because with both metals a considerable excess of alloy can be introduced without changing the color, and is difficult to detect without technical tests.

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AS 9100
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AS 9100

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What is AS 9100

The aircraft and aerospace industries are quickly embracing AS9100 as a means of improving quality and on-time delivery within their supply chain. Public demand for safety and reliability drives the need for product quality to approach near perfection. The only way to work towards perfection is to work through continuous improvement. Quality management systems in conjunction with third party audits are integral to continuous improvement.

The AS 9100 family of standards is an ISO 9001 based standard with additions and interpretations specific to the aerospace industry with emphasis placed on areas deemed to have the greatest impact on safety, reliability and regulatory compliance for aerospace products.

Whether you are a stockist distributor, maintenance organisation or manufacturer working within the aerospace sector, we can now provide you with the full range of consultancy certification services to AS/EN 9100, AS/EN 9110 and AS/EN 9120. Benefit

  • Qualification to be considered as an aerospace supplie
  • Public recognition
  • Internal validation
  • Independent feedback to foster continual improvement

Certification to AS/EN 9100 offers benefits to suppliers that currently need to comply with more than one standard. This standard represents the harmonisation of the aerospace quality management system standards sponsored by many of the world’s largest aerospace companies including: Airbus Industries, The Boeing Company, General Electric, Pratt & Whitney and Rolls Royce.

This has significant benefits in helping reduce or eliminate multiple assessments with the additional benefits of reduction in disruption to the business, associated paperwork and cost.

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TL 9000 Certification
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TL 9000 Certification

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TL 9000 – Telecommunication QMS

TL 9000 is a quality management system for the design, development, production, delivery, installation and maintenance of Telecommunications products and services. TL 9000 is the first unified set of quality system requirements and metrics designed specifically for the Telecommunications industry. It encompasses ISO 9001 plus additional industry-specific requirements. The creation of the TL 9000 standard marks the first time the Telecommunications Industry has worked together to develop uniform quality system requirements.

TL 9000 is applicable to approximately 10,000 Telecommunications suppliers worldwide. In addition to the ISO 9001 requirements, TL requirements include:

  • Reliability and associated costs
  • Software development and life-cycle management
  • Specialized service functions such as installation and engineering
  • Continuing communication between telecommunications service providers and suppliers
  • Standardized performance measurements

Currently, the trend is manufacturers requiring compliance to TL 9000 as a minimum, and possibly certification for their suppliers. By becoming TL 9000 compliant today, suppliers can gain a distinct competitive advantage, and benefit from the improved processes and continuous improvement that is the foundation of ISO 9001 certified Quality Management System.

HACCP can be applied throughout the food chain from the primary producer to final consumer.

Benefits of TL 9000

Telecommunications companies experience many benefits when becoming TL 9000 certified, including:

  • Continuous improvement of service to subscribers
  • Enhanced customer/supplier relationships
  • Standardization of quality system requirements worldwide
  • Uniform performance and cost-based metrics
  • Efficient management of external audits and site visits
  • Overall cost reduction and increased competitiveness
  • Enhanced competitive position for conforming suppliers
  • Industry benchmarks for TL 9000 measurements

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GMP WHO Certification
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GMP WHO Certification

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We provide consultancy service for GMP WHO certification to our clients. GMP (Good Manufacturing Practices) is a standard defined by WHO (World Health Organization). GMP WHO certification ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use and as required by the marketing authorization.

W.H.O. defines Good Manufacturing Practices (GMP) as that part of quality assurance which ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use and as required by the marketing authorization. GMP covers all aspects of the manufacturing process: defined manufacturing process; validated critical manufacturing steps; suitable premises, storage, transport; qualified and trained production and quality control personnel; adequate laboratory facilities; approved written procedures and instructions; records to show all steps of defined procedures taken; full traceability of a product through batch processing records and distribution records; and systems for recall and investigation of complaints.

The guiding principle of GMP is that quality is built into a product, and not just tested into a finished product. Therefore, the assurance is that the product not only meets the final specifications, but that it has been made by the same procedures under the same conditions each and every time it is made. There are many ways this is controlled - controlling the quality of the facility and its systems, controlling the quality of the starting materials, controlling the quality of production at all stages, controlling the quality of the testing of the product, controlling the identity of materials by adequate labeling and segregation, controlling the quality of materials and product by adequate storage, etc. All of these controls must follow prescribed, formal, approved procedures, written as protocols, SOPs, or Master Formulae, describing all the tasks carried out in an entire manufacturing and control process.

GMP covers all aspects of the manufacturing process including:
  • Defined manufacturing process
  • Validated critical manufacturing steps
  • Suitable premises, storage, transport, qualified and trained production and quality control personnel
  • Adequate laboratory facilities
  • Approved written procedures and instructions
  • Records to show all steps of defined procedures have been taken
  • Full traceability of a product through batch records and distribution records
  • Systems for recall and investigation of complaints

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CE Marking Certification
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CE Marking Certification

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Europe is a competitive but prize market, easier to access than ever before. Too many Indian exporters, especially small and medium sized enterprises, avoid it because the technical requirements for entry seem too complicated, too difficult, or too expensive. Indian manufacturers who have successfully accessed the European market know that the time to understand the European system is well worth the effort. The European Union alone is filled with affluent consumers, approximately 450 million of them. The European market is a large area that comprises more than 25 countries.

For the exporter, therefore, Europe as a whole has become a market whose technical requirements have been greatly simplified. Before the creation of the European Union, each country imposed its own technical requirements. Different standards and conformity assessment procedures forced exporters to target one or two countries only, or to forego exporting to Europe altogether. The unification of these European countries into a European Union, and the consequent harmonization of laws, standards, and conformity assessment procedures, changed all that.

Perhaps more importantly, ISO 9001 Certification is used extensively in Europe as a condition of acceptance of a manufacturer's product or as a means of recognition of the manufacturer's credibility. It is important to note that a manufacturer with a quality system in place (such as ISO 9001 QMS) should not automatically assume that his or her products are CE compliant because of the quality system alone. The appropriate New Approach Directive(s) will prescribe the correct and full route to conformity assessment.

The CE Mark, which is affixed to a product or its packaging, is considered proof that a product has met the requirements of the harmonized European standard, or directive; refers to Communauté Européen. Translated from the French, this literally means European Community. The European Commission, which administers the program, describes the CE Mark as a passport for goods to be sold freely within the internal European market. It is required by law if the product falls under one of the New Approach Directives. It is not a quality mark, nor is it a mark for consumers. Intended for Member State authorities, it is the visible sign to those authorities that your product is in compliance with the New Approach Directives. All manufacturers are required to affix the CE mark to products that are governed by New Approach Directives. CE marking on a product indicates to all authorities that the product is in compliance with the essential health and safety requirements of all directives that apply to the product.

The first step to compliance is determining which directives apply to the product. A product may be regulated by more than one directive. The CE mark does not disclose which directive(s) or standards apply to the product, nor will it indicate the method of conformity assessment used to bring the product into compliance. This information is provided by other accompanying documents, such as the Declaration of Conformity. The Manufacturer or the Authorized Representative affixes the CE marking to the product. It is not affixed by a Notified Body.

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IRIS, rev.02 Certification
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IRIS certification is related to Railway industry. We also provide assistance in obtaining this certification. The goal of IRIS (International Railway Industry Standard) is to achieve global recognition and acceptance of audit results by all Railways stakeholders. This IRIS certification avoids possibility of multiple auditing, and therefore increases cost efficiency. IRIS enables high quality in audits as the audit records and audit results are collected and stored in a central database. IRIS standard comprises of an ISO 9001 based quality norms and an unique questionnaire available in 4 languages (EN, FR, GE, IT) with maturity level and scoring. IRIS approved certification bodies conduct an evaluation process with an assessment guideline by Single site certification (with remote locations). IRIS, rev.02 covers following areas within railway industry:
  • Railway equipments
  • Rolling stock
  • Signaling
There are certain pre-requisites for this certification which are readiness review, KO questions, process & procedures, a web-based IRIS Portal (database) and Audit-Tool (Software). Benefits
  • Quality will increase across the entire supply chain
  • Evaluation and approval of equipment manufacturers will become more efficient
  • Cost for manufacturers and suppliers will decrease
  • Comprehensive data and its accessibility will improve
Certification Bodies

There are six certification bodies which are accredited by UNIFE and IRIS steering committee. They are BUREAU VERITAS Rail, DQS, LRQA Lloyd’s Register Quality Assurance Limited , RINA, TUV NORD CERT.

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AAR (Association of American Railroads)
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The Association of American Railroads (AAR) is an industry trade group representing primarily the major freight railroads of North America (Canada, Mexico and the United States). Amtrak and some regional commuter railroads are also members. Smaller freight railroads are typically represented by the American Short Line and Regional Railroad Association (ASLRRA), although some smaller railroads and railroad holding companies are also members of the Association of American Railroads. The AAR also has two associate member programs, and most associate members are suppliers to the railroad industry.

We provide consulting services for the AAR (Association of American Railroads) Quality Assurance Program Certification as per standard M-1003. This certificate is required to supply the railway components to American Railways.

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ISO 22000 Certification

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This International Standard ISO 22000 specifies requirements for a food safety management system where an organization in the food chain needs to demonstrate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption.

It is applicable to all organizations, regardless of size, which are involved in any aspect of the food chain and want to implement systems that consistently provide safe products. The means of meeting any requirements of this International Standard can be accomplished through the use of internal and/or external resources.

This International Standard ISO 22000 specifies requirements to enable an organization

  • To plan, implement, operate, maintain and update a food safety management system aimed at providing products that, according to their intended use, are safe for the consumer
  • To demonstrate compliance with applicable statutory and regulatory food safety requirements
  • To evaluate and assess customer requirements and demonstrate conformity with those mutually agreed customer requirements that relate to food safety, in order to enhance customer satisfaction
  • To effectively communicate food safety issues to their suppliers, customers and relevant interested parties in the food chain
  • To ensure that the organization conforms to its stated food safety policy
  • To demonstrate such conformity to relevant interested parties and
  • To seek certification or registration of its food safety management system by an external organization, or make a self-assessment or self-declaration of conformity to this International Standard.
All requirements of this International Standard (ISO 22000) are generic and are intended to be applicable to all organizations in the food chain regardless of size and complexity. This includes organizations directly or indirectly involved in one or more steps of the food chain. Organizations that are directly involved include, but are not limited to, feed producers, harvesters, farmers, producers of ingredients, food manufacturers, retailers, food services, catering services, organizations providing cleaning and sanitation services, transportation, storage and distribution services. Other organizations that are indirectly involved include, but are not limited to, suppliers of equipment, cleaning and sanitizing agents, packaging material, and other food contact materials.

This International Standard allows an organization, such as a small and/or less developed organization (e.g. a small farm, a small packer-distributor, a small retail or food service outlet), to implement an externally developed combination of control measures.

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What is HIPAA Compliance?

HIPAA is an acronym for Health Insurance Portability and Accountability Act of 1996. It is a federal law that has been amended to the Internal Revenue Code of 1996.It was designed to improve portability and continuity of health insurance coverage in the group and individual markets.

  • Title–I HIPAA Compliance - HIPAA protects health insurance coverage for workers and their families when they change or lose their jobs.
  • Title-II HIPAA Compliance - The Administrative Simplification (AS) provisions requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans, and employers.
More specifically, HIPAA calls for:
Standardization of electronic patient/health, administrative and financial data
  • Unique health identifiers for individuals, employers, health plans and health care providers
  • Security standards to provide physical, technical and administrative safeguards to protect the integrity, availability and confidentiality of health information.

Since the passage of HIPAA in 1996, Organization must be able to provide assurances that the integrity and confidentiality of the electronic protected health information (PHI) that organization will collect, maintain, use or transmit is protected—and not just against the risk of improper access but also against the risk of interception during electronic transmission.

Under HIPAA there are specific standards that all health care organizations are required to adhere to. To achieve HIPAA compliance, health care organizations must implement physical, technical and administrative safeguards.

  1. Compliance Risk Management
  2. EDI Clearing house Capabilities
  3. HIPAA Security Audit
  4. HIPAA Security Audit Process
  • HIPAA Security Plan Development
  • HIPAA Security Plan Implementation
  • Technical Security Mechanisms: Encryption
  • HIPAA Security Plan Maintenance

What is the significance of HIPAA compliance?

The act provides patients with increased control over how protected health information is used and disclosed. Organizations must standardize policies and procedures to ensure patient confidentiality. Benefits of HIPAA Compliance

  1. Fines and criminal penalties avoided
  2. Lower liability potential
  3. Lower risk of public exposure
  4. Consumer/Industry confidence
  5. Streamlined process workflow
  6. Increased efficiency
  7. Reduced administrative expenses

The road to HIPAA compliance can be long and confusing, but the rewards are worth the effort.

What will make an organization successful in their approach to HIPAA? This will be influenced by several factors, a few of which are listed below:

  • Understanding and acceptance of HIPAA regulations by executive leadership
  • Willingness to accept change and invest in a solution
  • Readiness to implement process improvement strategies
  • Readiness to overcome the impact HIPAA compliance may have within the organization

For Whom

Directly Affected:

All organizations that directly maintain and transmit protected health information. These include health care providers, hospitals, physician practices, dental practices, health plans, laboratories, health care clearinghouses, pharmacies, etc.

Indirectly Affected:

All third party vendors and business partners that perform services on behalf of or exchange data with those organizations that directly maintain and/or transmit protected health information.

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What are the aims and objectives of NABL...?

National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of Department of Science & Technology, Government of India, and is registered under the Societies Act. NABL has been established with the objective to provide Government, Industry and Society in general with a scheme for third-party assessment of the quality and technical competence of testing and calibration laboratories. Government of India has authorized NABL as the sole accreditation body for Testing and Calibration laboratories.

In order to achieve this objective, NABL provides laboratory accreditation services to laboratories that are performing tests / calibrations in accordance with NABL criteria based on internationally accepted standard for laboratory accreditation ISO/IEC 17025. These services are offered in a non-discriminatory manner and are accessible to all testing and calibration laboratories in India and abroad, regardless of their ownership, legal status, size and degree of independence.

What is laboratory accreditation...?

The concept of Laboratory Accreditation was developed to provide a means for third-party certification of the competence of laboratories to perform specific type(s) of testing and calibration.

Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers to find reliable testing and calibration services in order to meet their demands.

Laboratory Accreditation enhances customer confidence in accepting testing/calibration reports issued by accredited laboratories. The globalization of Indian economy and the liberalization policies initiated by the Government in reducing trade barriers and providing greater thrust to exports makes it imperative for Accredited Laboratories to be at international level of competence.

Why is laboratory accreditation required...?

Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers to find reliable testing and calibration services in order to meet their demands.

Laboratory Accreditation enhances customer confidence in accepting testing/calibration reports issued by accredited laboratories. Society also needs to know the technically competent laboratory in fields such as Medical, Forensic, Food Testing etc.

The globalization of Indian economy and the liberalization policies initiated by the Government in reducing trade barriers and providing greater thrust to exports makes it imperative for Accredited Laboratories to be at international level of competence.

What are benefits of accreditation...?

Potential increase in business due to enhanced customer confidence and satisfaction. Savings in terms of time and money due to reduction or elimination of the need for re-testing of products.

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A part from our auditing services in obtaining various certifications, we also provide internal auditing to various companies. In our auditing service, we ardently check the internal process structure of the organization. If it is found with any deficiency, we take the initiative in training the employees in that concern. We sincerely appoint experienced auditors who possess in-depth knowledge of diverse companies and industries. In this task, our competency lies in making the internal operational activities of the company well-structured competing today's business environment. The auditing services are very comprehensive and systematic and to the point.

Our extensive training covers following topics
  • Internal auditor for ISO 9001:2008
  • Internal auditor for ISO 14001:2004
  • Internal auditor for ISO 22001:2005
  • Internal auditor for OHSAS 18001:2007
  • FMEA
  • MSA
  • Statistical Techniques
  • Introduction of TS 16949:2002
  • PPAP

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India is an eminent service provider such as ISO certification consultant services for quality, environmental and food safety management systems.

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Nature of Business

Service Provider

Year of Establishment

2000
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