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> Convergent Communications India Pvt. Ltd.

Convergent Communications India Pvt. Ltd.

Bengaluru, Karnataka

| GST  29AAACC8083A1ZT

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Convergent Communications India Pvt. Ltd. - Service Provider of hospitality segment service, ptp 58500 wireless network equipment & managed network services in Bengaluru, Karnataka.

Nature of Business

Service Provider

GST Number

29AAACC8083A1ZT

Hospitality Segment Service
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CCIPL offers in-INN services with manpower to guarantee uptime of the WiFi Services to hotel guests, banquets and its eateries.

  What we provide

Wi-Fi is a standout amongst the most noticeable services a hotel provides, and is crucial to guest experience. In order to fortify its vision to provide seamless connectivity, Convergent provides Wi-Fi Access Points all over the Hotel premises covering the entire Dead Zones with High speed Internet connectivity.

The centralized Wi-Fi management platform permits the Hotel Network Administrator to manage and monitor the entire wireless network with better efficiency. We provide secure connections and restricts to unauthorized access which leads to diminishing the hacking of other systems within the network in the premises.

This Integrated solution offers us to provide reliable wireless coverage for guest in each and every room of the Hotel. Our In-premise installed Routers, Switches, and Servers increase the supporting capacity of Bandwidth for users with 0% downtime.

We provide a capacity to deliver a network with adequate Bandwidth to up to 1500 simultaneous user gadgets. The services are 24X7 basis available to guests and are compliant with the local rules of DOT. We Reboot, in less than 5 minutes, the system goes online and commences service to the customer.

  Our Values

CCIPL offers world-class Hotspot service that elicits customer allegiance. We offer the best esteem and cost-to-benefit ratio. Leads make a different Revenue Stream for the Hospitality segment.

CCIPL services are well integrated with the hotel billing systems and are white-labelled for the hotel. The benefits include Streamline processes and Transparency in billing, which subsequently lead to increased profitability and achieving customer’s loyalty.

 

"If you are looking for fastest Wifi service, then our offering is the right solution for you."

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PTP 58500 Wireless Network Equipment
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Managed Network Services

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With our Managed Network Service, you can build robust networks with advance technology. LAN/WAN services provide network management to undertakings with more than 100 Internet Protocol (IP) empowered devices on their premises. This incorporates any qualifying devices conveyed in the client WAN or LAN environment. With continually expanding requests for overseeing more information, more applications—like unified, virtualization, VoIP, video conferencing and portable—at higher velocities and in very secure situations, Managed LAN/WAN gives a solid, adaptable and financially savvy network management solution.

Convergent NOC Service uses sophisticated NMS tool for monitoring, network management, reporting, trouble management and performance management which enables you to achieve your business goals through strategic operations.

  • Proactively manage and monitor your network.
  • 24x7x365 hassle-free monitoring. You preserve more than 30% on setup and maintenance.
  • Reduce risks, security issues and downtime with efficient escalation processes.
  • Immediate network issue management.

Benefits:

  • Empowers you to concentrate on income distributing business destinations
  • Gives an expansive number of standard web-based reports
  • Monitors performance on bandwidth utilization and interface accessibility
  • Provides on-site break/fix support
  • Works straight forwardly with Cisco, Juniper and other driving CPE vendors to utilize your subsisting hardware support.

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Managed Wifi Services

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Managed Wi-Fi is an IP- predicated service offering plenary managed, secure end-to-end wireless networking solution that provides businesses seamless Wi-Fi Internet access virtually anywhere across the enterprise. It comes with comprehensive management implements that avail manage and maximize wireless access.

In addition to all services our fundamental Wi-Fi service offers:

  • Illimitable Access Points(AP).
  • Option to stipulate the maximum time any single utilizer uses Wi-Fi within a circadian span.
  • Customer’s cull of constraining the total bandwidth to a single utilizer providing all customers with a consistent experience.
  • Pay-Per-Service.
  • Marketing Analytics with standard reports of Wi-Fi network users.

How does the Service work?

  1. It all commences with felicitous equipment for your venue or building. With so many variables, providing a great Wi-Fi experience denotes having the right equipment in the current location. Our expert team conducts an assessment to determine the optimal Wi-Fi setup for you.
  2. We then authorize the necessary equipment and schedule an install date.
  3. After that, our Access Points are ready to experience the best possible wireless connection.
  4. In overall, we configure, support and manage your Wi-Fi network as a component of the service, so all support needed is included in your low monthly service fee.

Why should you offer Wi-Fi?

  1. To keep customers elated
  2. Staying competitive
  3. Analytics and insights

But why is that paramount to you?

Internet having become an indispensable part of our lives, consumers no longer consider free Wi-Fi a perk anymore. It’s something they expect from their restaurants, coffee shops, gyms, hotels, and businesses, and most let Wi-Fi connectivity influence their decision of where to frequent

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CCIPL comprehensive suite of managed application services enable us to design and deliver a solution tailored to your business needs. Our services include the operation of your registry software to a specified service level, providing upgrades, configuration and patching, performance management and tuning, as well as proactive 24/7 monitoring to speed issue identification and resolution. We also offer infrastructure provision and support, including storage, servers, operating system and database software, application server and networking components.

The CRM solutions offered by Convergent have made enterprises alter their approach towards front office software solutions. Presently, the users are very quick in reacting to clients and questions round-the-clock. With the enormous workforce of CRM, there is no more a need to bring about significant expenses on internet or Wi-Fi upgradation or any augmented time span for execution.

Features at a glance:

  • Franchise Management
  • Billing Management
  • Payment Service Management

Benefits:

  • Mitigate the risk of managing applications through a compliance-driven approach
  • Enjoy guaranteed service levels for performance, continuous application availability, response and resolution.
  • Rely on built-in disaster recovery and business continuity with a state-of-the-art operation center and a highly resilient service delivery infrastructure that spans multiple data centers.

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Managed Content Service

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We propose to streamline your data applicable corporate procedures by applying our Managed Content Services (MCS). As a major aspect of our MCS approach, we examine the Network-escalated work processes in your venture to propose optimisations, implement specific, tailored solutions. We provide complete, end-to-end control of your information flow with seamless integration into your CRM and ERP systems.

A core offering in our MCS solutions provides complete, end-to-end control of your information flow with seamless integration into your CRM systems. Convergent Managed Content Services enhance your overall efficiency, let you respond faster to customer needs, safeguard your data, and streamline your workflows.

We mainly follow two aspects of content management:

  1. Evaluation of ongoing process
  2. Technical Migration or implementation of the content management system

Benefits:

  • New features can come complimentary or convenient pricing can be offered based on Network chosen
  • Managed Content Services as API/Streaming Data for Channels and Devices
  • Secured end user content Consumption and insights
  • Use Case specific industry wise positioning

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Managed Services

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Deal with your clients and concentrate on your business, while we oversee and guarantee your network.

Our responsibility is to adopt the managed service - to provide the best network quality to our business clients. Basically, we often start with monitoring services with a proactive approach to know which service is needed to manage. We also offer a specialized program to managed service such as alerts, security, data backup and recovery for different client’s devices: desktops, notebooks, servers, network and application to help us keep track of all the network programs that run in background of our company, upgrading when necessary.

Features Offered:

  1. Service desk for Inbound and outbound call
  2. Proactive and reactive monitoring support of servers through a Network Operating Center (NOC), 365/24/7 days
  3. L1(Proactive/ reactive) Support for minor issues during business hours
  4. L2 Technical Support (IT operations) for major day-to-day operations enabling smooth and better end-customer experience
  5. L3 Application Support to manage critical issues and the business changes (RFCs) and tailored requirements

Options included:

  • Contact Services
  • Digital Media Management
  • Service Management
  • Field Services Management
  • Project Management Services

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Reflector Dish Kit

Reflector Dish Kit

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Cassegrain Lens For Improved Performance
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Convergent Communications India Pvt. Ltd.11/1, KHR House, 1st & 2nd Floor, Palace Road, Land Mark "Entrance from Cunningham Road"., "Entrance from Cunningham Road"., Palace Road,
Bengaluru-560052, Karnataka, India

Santosh (Front Office Executive)

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