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Cpa Global Support Services India Private Limited

Gurgaon, Haryana

| GST  09AABCI1509C1Z3

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We were founded in 1969 in Jersey, Channel Islands, and today we are a truly global organisation, employing over 2,000 IP people. Our heritage began in patent annuities, expanding into Asia and the US in the 1970s, and grew services to encompass trademarks in the 1980s. From 2000, the scope of our offer has grown dramatically. We systematically acquired leading software, service and information companies to build a unique breadth and depth of capability, spanning the entire IP lifecycle and with an unrivaled network that circles the globe. In 2012, we were acquired by private equity firm Cinven. This heralded a new chapter in our development and has driven an accelerated growth strategy and strengthening of the business’ global footprint in mainland Europe, North America and Asia Pacific. It also saw four acquisitions in three years: Silicon Valley-based developer of IP electronic document management systems First To File in 2013; IP service provider Patrafee in the Nordics (together with its IP Forecaster budgeting tool) in 2014; leading international search brand Landon IP also in 2014; and market innovators in information and analytics, Innography in 2015. These acquisitions have significantly broadened our capabilities and market presence, helping us create a single, integrated and universal powerhouse of IP.   As such, we are now uniquely positioned to define the IP management category going forward and to play a key role in transforming the industry as a whole.
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Nature of Business

Service Provider

Year of Establishment

1969

Legal Status of Firm

Private Limited Company

GST Number

09AABCI1509C1Z3

Buried under paperwork? We can dig you out.
Highly-trained, well-paid lawyers shouldn't spend the bulk of their time doing the little detail work, no matter how important it is. These tasks can eat up days and weeks that should be spent on bigger projects.
Instead of bogging down your staff, send that huge stack of documents or mountain of contracts out the door - and send it with confidence knowing it will be in the hands of legal specialists with 40 years of experience.

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Setting the benchmark for patent management services
With the scale to respond and the local presence to deliver, CPA Global sets the benchmark for patent management services around the world. We can help you to realise the full value within your patents through innovative, de-risked strategies that safeguard and optimise your portfolio.
This is why so many of the world's top patent owners and innovating corporations have implemented solutions developed in partnership with CPA Global. We enable you to:

  • Lower your patenting costs
  • Better align patent decisions with broader business objectives
  • Operate more efficiently
  • Maximise returns generated from R&D investment
  • Minimise risk around your patent activities

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Providing expertise and capacity in trademark management
Trademarks play an increasingly vital role in today's global economy. They are essential in preserving brand and corporate identity and must be intelligently created, rigorously protected and carefully maintained. As the leading provider of intellectual property services for over 40 years, we offer a comprehensive range of trademark solutions.
Whether you're a law firm or a trademark owner, in coordination with clients' legal counsel, where required, CPA Global provides solutions across the entire trademark lifecycle from the selection and adoption of marks, to supporting prosecution driven tasks, through to enforcement and trademark maintenance. Leveraging our trademark expertise, our global agent network and sophisticated technology, we serve as a strategic extension to your trademark team.

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Wildcard gTLD Domain Audits
Wildcard search of registered gTLD domains. An advanced Wildcard version is available which also shows the Whois details
Domain Availability Audit
An audit with Worldwide coverage with the Domain extensions categorised by registry requirements (None/Documents required/ Proof of entitlement). This kind of audit is useful for the research phase or new brand launches. Whois details of unavailable names may be included.
Portfolio Audit
Pre-existing portfolio of domains specified by client
Three-pronged approach:
whois look-up of each name
Exact string European/Worldwide ccTLD and gTLD search - Finds additional domains registered by client
Advantage: Highlights 3rd third party use of brand
Reverse Whois look-up tools for gTLDs (not 100% accurate) and .uk - finds names registered through other providers by client
Domain Name Recovery Analysis
If a client spots a domain name infringement and is not aware of how to proceed with the recovery of the domain, domain recovery analysis report comprehensively sets out the details associated with the registrant of the infringing domain name utilising the following techniques:
Domain Whois.
Website content, and outwards and inwards links of interest, associated email address or contact details.
Traditional Reverse Whois analysis (ie using database of registrar Whois information for gTLDs and .uk names) on registrant, email address, address, name servers, or IP address.
Reverse IP Analysis, which identifies additional domain names hosted on the same servers even if they have different registration or contact details.
General internet searching using a variety of advanced search techniques for gathering further details on the registrant, or information associated with the domain name.
Queries of WIPO, or relevant DRP case databases for references to the registrant, or the domain name in previous or existing cases.
Registrant background - research via Hoovers, Dun and Bradstreet, local Companies registers. Whois history, to identify incidents of frequent contact detail or registrant updates.
Investigation into historical usage of the website to check for previous website versions, their content, and updates.
The report also includes analysis of the specific case and expert recommendations on how best to proceed in recovery of the domain name.

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Digital Content Watching

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CPA Global's digital content watching service allows you to monitor your domains, and trademarks and brands on the wider Internet, and build a strong online IP brand protection strategy. Your watch results can be viewed and filtered using our secure online portal.
Web Content Watch
We inform you of any website using the named brand within the domain name, body of the site or in the meta tags. Tailored search strings enable you to focus on a specific problem such as counterfeit goods, adult sites, etc. Reports can include trademark classifications.
Domain Name Watch
With a domain name watch CPA Global monitors chosen names across all gTLDs and available ccTLDs. We inform you of domains that are identical matches or confusingly similar (exact strings and wildcard monitoring) and provide information on the ownership of the potentially infringing domains.
Auction Watch
Our auction watch, the first of its kind in Europe allows you to watch how frequently vendors offer your trademarked goods on eBay, Alibaba and Yahoo! sites. Watch reports include for example, country of origin details in case further action needs to be taken. This also allows you to see how well your brands are selling in the arena.
Whois Change Watch
This service tracks the ownership of a specific domain. You will be notified of any change immediately.
Reverse Whois
This service defines gTLDs registered to the same entity which may be used to track patterns of infringement and prove crucial when filing a dispute.
Web Page Change Watch
We keep a watch on any specified web page and advise you on any significant change of content. This could be a registrant holding page or a live site.

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Contract Solutions

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Magnifying the fine print
There are hidden risks lurking in just about every contract. Our lawyers have the experience to find them so you avoid any bad surprises. We also draft contracts on your behalf, and we highlight to in-house lawyers any points of negotiation. To save you time, our lawyers will also create Risk and Obligation summaries of each contract.

Project example
Client: Global Telecommunications Provider
Problem: Client had a freeze on hiring but significant increase on in-house workload.
Result: Dedicated team of three attorneys decreased deal cycle times and increased the number of deals managed. The CPA Global team also increased efficiency by standardising templates and supporting the creation of a global contracting tool.

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We'll help you come out ahead
We cover every angle of the transaction: from document review to deal room management to due diligence support. In short, we handle all the little things that come with any big deal. And with our efficiency, we'll always work to reduce total transaction costs.

Project example
Client: FTSE 100 company, divesting a subsidiary by way of shared sale transaction.
Problem: Needed to reduce transaction costs without sacrificing quality.
Result: A team of seven lawyers completed the transaction review within six business days, reducing the cost of the project. Client has since partnered with CPA Global on further transactions.

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Outsourced Tm Services

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CPA Global IP Support Services provides paralegal and docketing services to assist with trademark prosecution and docketing support in law firm and corporate environments. We bring the skilled resources to enable your organization to scale without incurring the fixed costs associated with training and maintaining permanent trademark staff.
In coordination with clients' legal counsel, where required, our large pool of experienced trademark paralegals, docketers and billing administrators become a natural extension of your department and can assist in all facets of the trademark lifecycle.
By partnering with CPA Global and adopting an IP outsourcing strategy, our clients realise the following benefits:
Cost management
Reduce operational costs
Convert fixed costs to variable expenses
Reallocate existing resources to more higher value work
Efficiency and quality
Improve quality and service level consistency
Achieve standardized operating processes
Increase efficiencies and staff utilization rates
Reduce organizational risk through output metrics and quality control measures
Staff utilisation
Off-load certain support activities
Free up internal support staff to focus on higher value work
Optimize support staff to attorney ratios
Simplified operations
Centralize and standardize support activities
Reduce time spent managing support staff
Minimize staff retention and hiring activities
Maximise capacity
Easily scale up and down according to demand
Improve alignment between support costs and billable output
Organizational growth
Implement a flexible, scalable sourcing model to support growth
Support firm growth plans with access to experienced resources as needed
Gain better predictability of resource costs with a fixed cost model
CPA Global Discovery Workshops
Find out how your organization can meet its strategic goals through IP outsourcing. CPA Global Discovery Workshops are conducted by a seasoned Operational IP Consultant, analysing infrastructure, processes and resources to understand your organizational challenges and commercial objectives. The consultant explores practical options for your organization to achieve its goals by adopting an IP outsourcing strategy.

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Professional Services

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Great technology, great expertise to get you up to speed fast. This is what CPA Global Software Solutions promises to offer, through our Services programs. We are committed to delivering the best - and only the best.
Our Expertise
Intellectual Property (IP) expertise; in the IP business for over 18 years, our consultants can quickly understand the issues you are facing, and deliver intelligent solutions appropriate to your business.
Technical Expertise:
Relational Databases, including Oracle (Oracle PartnerNetwork), and Microsoft SQL Server among others.
All Microsoft technologies (Microsoft partner in Development), including the latest .NET framework.
Our highly qualified consultants are experts in integrating solutions within any technical architecture, so you can be confident that we will meet your needs - in your environment.
Our programs
Installation
Consulting
Training
Maintenance and Support

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Law Update Services

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CPA Global has a dedicated legal research team consisting entirely of qualified IP attorneys. In addition, we have a network of several hundred agents who provide us with the most current laws information in their jurisdiction, including early warning
of proposed legislation.

  • We proactively monitor websites of IP Offices around the world and keep tabs on key
  • industry organizations, blogs, and other important sources of timely information about IP laws. Combined with Memotech, this removes the need for you to create and maintain
  • your own IP rules and laws.
  • This means your IP data is not only stored securely, but you can be confident that you’re completing the right actions at the right time. The system’s law update tool helps
  • you consult, compare and perform updates on your law database.

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Memotech’s renewals electronic interface, available to CPA Global clients using the renewals service, means decisions such as pay, abandon, and other instructions can be made quickly. Because data is coming directly from your docketing system you
gain greater control, efficiency and accuracy.

The renewals interface also gives you:

  • Direct and secure integration with renewals services
  • Automated renewal calculations and instructions
  • Status and information updates provided for CPA Global clients
  • Automatic upload of files upload or send file updates via email
  • Contact us for more information about the Renewals Electronic Interface.

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Foundation IP Services

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FoundationIP Training

Become proficient with our leading IP management software solutions. We offer product training based on your requirements and provide various levels of training tailored to your needs.

Reports/MergeDocs Development

FoundationIP has an extensive library of standard reports and merge documents and we can also develop reports and merge documents to your specifications. This enables you to produce the reports and documents you need seamlessly, quickly and accurately with minimal effort.

Template Development

We can work with you to expand FoundationIP's calculated docket dates by incorporating your organisation's existing or desired workflow. We can also train users to develop their own templates.

Software Configuration

FoundationIP has many options for configuration that will further allow you to fit the software to your standards and practices. We can review with you these options and tailor the system to fit these practices.

Conversion

FoundationIP transforms data from your existing system, from reports, or from many other sources into matters and contacts in FoundationIP, in order to provide an orderly transition to using our system. Our experts analyze your data, advise on the best way to accomplish the data migration, suggest improvements to your existing data, and thoroughly test the migration. Throughout this process our team is working closely with you to ensure your confidence in the transition to FoundationIP.

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Our products are modular in design, and highly configurable. Our consulting services work closely with you to determine your project scope and requirements in order to develop tailored applications, and/or to drive data conversions.

Specific development:
Our products are designed to integrate with the way you work. They are ready to use from the moment they are installed, but if you need specific functions to meet your personal requirements then we also have extensive experience providing configurable solutions.

Part of our commitment to quality service is management of this process - we work with you to find the best way to tailor our products to meet your needs. We use IP software specialists and project managers to help ensure the implementation of our products are within schedule and budget.

Data conversion:
CPA Global Software Solutions has extensive experience in converting data from a range of systems on a wide variety of platforms. We work through an iterative process to ensure that your data is migrated to our products in a safe, fast and efficient manner. We understand how important your data is, and work in partnership with your business to ensure a smooth transition from your existing way of working to your CPA Global product of choice.

Software implementation:
On-site implementation of solutions using our products. This includes:
Software configuration
On-site assistance to the users
Data entry and/or data clean up
Definition of your work processes and workflow.

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Installing new software systems can be time-consuming and complex. With our installation services program, you will benefit from our team's technical expertise in assisting your users and administrators with the installation of all our products.

Our main objectives are to deploy our software solutions quickly, at reasonable costs and with minimal disruption to your business.

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CPA Global Software Solutions provides annual maintenance and support programs including:
Enhancements and new releases
Technical support
Access online resources area

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When it comes to managing your online IP rights, we'll help you consolidate your entire domain portfolio in the most practical and cost-effective way possible. We'll check your domains for any registration gaps and help you improve your IP security through automatic renewal and constant monitoring. Essentially we'll do all the hard work for you. You'll retain total control of your domains, and be able to access your portfolio at any time with our online management tool.
Dedicated Account Managers
The CPA Global Domains Service is delivered by industry experts
Default Domain Renewals
Ensure you renew your names on time
Registration
Register domains worldwide in every active TLD plus internationalised characters
Portfolio centralisation
CPA Global can take on the administrative burden of 'transfer of registrar' and 'whois' updates
Change of registrant
Keep the ownership details of your domain names up-to-date
The Domains Extranet
Manage your domain portfolio online
Corporate DNS Hosting
Host your names on our secure servers
DNS Assurance
Features 100% uptime service level agreement
Digital certificates
CPA Global offers a full range of SSL certificates
For more information or to contact an advisor, click here
To see our brochure, click here

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