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Cyberica Net Technologies Pvt Ltd

New Delhi, Delhi

| GST  07AABCC1393G1ZV

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Cyberica Net Technologies Pvt. Ltd established in 1999 is India's leading edge Business and IT consulting firm focused on delivering the best and most cost-effective IT solutions to our clients which can help realize management and financial goals while further improving business practises within organization.
We provide customers with high quality software consulting and support systems that facilitate development of effective structures. This would range from being an outsourced IT department to building and maintaining business systems and directing project management. Cyberica is a full-cycle Consulting firm, providing our customers with complete service on every stage of the project, from the initial business pain point identification to the final re-engineered business process delivery and maintenance.
Being one of the most experienced software companies specializing in E-Enterprise solutions built over latest Microsoft .NET technology platform, We provide software and services that help both large and medium enterprises increase the effectiveness, efficiency, and profitability of customer facing activities like sales, marketing, and service.
While other e-business vendors offer generic suites of products, Cyberica provides deep, industry-specific solutions. This allows us to create significantly greater business value, more quickly, for our clients.
Since our foundation we have gained extensive experience in serving companies that have complex channels, high transaction volumes, extensive product lines, intricate legacy systems, and low tolerance for systems failure. All of our solutions are developed using the Cyberica's Complete Solution Delivery model implementation methodology, which reduces risk and accelerates business returns for major strategic IT initiatives.
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Nature of Business

IT / Technology Services

Year of Establishment

1999

Legal Status of Firm

Private Limited Company

GST Number

07AABCC1393G1ZV

E-Retailing Framework
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E-Retailing Framework

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Web store front symbolizes your path to e-commerce activities of your organization. Generally people tend to look it as an online   catalog of product/services offering. Our research indicates a successful e-commerce site catalog should make an item   accessible within 5-6 clicks. So if your catalog is just published online as done offline just listing items, it will make difficult for   your customers to find items online reducing your actual ROI from a web presence.

  We look at optimizing your offerings to be listed in your store front based on your customer specific usability metrics. Not only we   optimize the offerings but help create discovery tools using latest search methodologies and product management techniques.   Which help your customer find the right product with right dimension converting lead into a quality sale.

  As every store has different requirements our customized web catalog product comes with catalog management and reporting   tools. Using the online catalog you will be able to manage online product listing pages, categories and pricing.

  This system comes with powerful search capabilities and helps you manage discounting and pricing changes. Also these tools   not only you can effectively manage your own catalog but also let other retailers aggregate up to date product   specification and   inventory availability.

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Admission Management Solutions
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Cyberica is leading brand in Admission management space. Using its proprietary Admissionhelp – Admission management engine we have been providing solutions to major educational institutions in India.
How Admission helpWorks?
We work with admission department of your institution to map our established admission workflow practice.
Cyberica using Admissionhelp.com can provide following customized services
• Acceptance of Student Admission applications online
• Digitization of Online/Offline Application Received
• Issuance of Admit Card for CET
• Integration with existing Student Information Management System
• Admission Counseling Support Line
Admission help software has been in use by leading institutions like G.G.S.Indraprastha University, Jamia Millia Islamia University,Hindu college, Daulat Ram College and many others. Please visit Admissionhelp.com to see other institutions served.

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Human Resources
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Human Resources

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  • Create KPI to assess individual skills development in corelation to companies growth objectives
  • Identify sub-groups with risk factor of leaving against revenue loss for filling the same position.
  • Integrate with HR & Payroll software for individual as an asset performance. Eg generate warning on leave from office 2 saturdays in row as potentially giving interviews outside.

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Customer Management
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Customer Management

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  • New Customer Acquisation vs Previous customer group
  • Identification of focus sub-group vertical of growths
  • Attiration of existing customers based on factors
  • Financial impact on organization per customer including revenue,liability,investment made for retention, potential future revenues

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Marketing Channel Management
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  • Channel growth management vs lead management
  • Campaign wise channel partner identification and return per channel
  • Product movement based on integration with Warehouse/Inventory Management

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Supply Chain Management
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Supply Chain Management

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  • It’s important if your e-retail products are to be shipping via existing channels like stores. The system need to be integrated with   your existing supply chain.
  • Our strategies will design a system which integrates with your existing shipping, ordering and commission management system.
  • Our integrated vendor management also helps you manage existing inventory and create order list for procurements to be made   from external vendors.

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Application Development
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Application Development

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  • Client/Server Applications
  • Distributed Applications
  • Database Management
  • Middle Tier Development
  • Management Information Systems
  • System Integration
  • Web enabling legacy Systems

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Application Management
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Application Management

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Applications are the lifeblood of any enterprise, supporting every aspect of how business is planned, managed and executed. As enterprises face the need to rapidly respond to customer requirements and competitive issues, these applications come under increasing pressure to support the business, do more for less, and deliver business value. Increasingly complex and integrated application portfolios, high maintenance costs, and scarce applications support skills can significantly distract attention from your core business and competitive issues.

Change today is occurring at a rate that is difficult to sustain. Globalization of markets, fluctuations in world economy, diversification in services, mergers, acquisitions and industry deregulation are but a few of the challenges faced by companies today. Companies are quickly realizing that to thrive in today's competitive business environment, they must rapidly deploy new technologies to support key business objectives.
Outsourcing applications management to Cyberica can help you manage these challenges so you can focus on the strategic business and technology initiatives you need to achieve your business goals.

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Customer Management Solutions
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Getting a new customer can cost up to six times as much as retaining an existing one. By getting better business intelligence about your customers' needs, you improve your ability to anticipate and fulfill their needs and reduce costs from your operational, marketing, sales, and service budgets. We can help you realize this return by implementing and customizing your CRM application to align with your organizational goals and integrate with your e-commerce retail front and other workflow applications.

Cyberica can help you develop custom CRM solution which can work in distributed work environment to generate input from business process. Hence generating transparency within organization and reduce number of queries received from clients. The helpdesk solutions we implement can be integrated to bring your call centre and customer pain points in line but also let web remain the first choice of customer interaction and problem resolving.

With customer care and CRM infrastructure being looked as a cost centre, its important we ensure the product we are trying to implement helps you bring return on investment.

By implementing CRM solutions we can help you identify various sub-groups among your customers. Based on group behavior we help you create strategies to increase quality of sales which in turn reflect in revenue numbers generated.

Overall Cyberica solutions team is staffed with experts comprising many years of experience in front-office business. This expertise, combined with our deep technical knowledge enables our clients to:
• Identify the types of businesses and consumers they wish to target
• Create personalized product and service offerings that attract the largest number of the best customers
• Understand the profitability of their customers

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E- Learning Framework Solutions
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  • We have developed E-learning software which enables instructors provide online support to offline teaching methodologies. Our Instructor– Student Interaction Module has been developed for institutions of higher learning. It provides following features
  • Online Course Management
  • Delivery of Training Materials and Assignments
  • Online Assignment Submission
  • Internal Messaging system for staff and trainers interaction
  • Knowledge management system for generation of F.A.Q and capturing of unstructured data
  • Framework developed by Cyberica is already used by educational institutions hence brings in credibility of acceptance by both administrators and training staff.

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E-Procurement& Vendor Management Solutions
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Cyberica provides deep, industry-specific solutions. This allows us to create significantly greater business value, more quickly,   for our clients. Since our foundation in 1999 we have gained extensive experience in serving companies that have complex   channels, high transaction volumes, extensive product lines, intricate legacy systems, and low tolerance for systems failure.

Our finding indicates 90% of procurement is carried out using tendering processes. This lead to establishment of E-Procurement   Practice with aim to help client organization bring maximum transparency, reduce operational cost and time, and eliminate   cumbersome paper work, thus bringing efficiency in the tendering process.

Cyberica’s e-procurement solutions provide benefits in following key areas:
  • Supplier Management
  • Indent Management
  • RFP Management
  • Catalogue Management
  • Contract Management
  • E-Payment

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E-Payment & Merchant Management Solutions
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Since 2001 cyberica has tied up with leading financial institutions to provide merchant banking services. Cyberica E-Payment   solutions are available for merchants to accept credit cards and other form of e-currency available. We help   you develop   payment services management system which is based on risk associated with your target customers.
Following are our partner institutions
  • ICICI Bank
  • Corporation Bank
  • ITZ Cash Card
  • Paymate for accepting Mobile Payments

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Strategy Development/ Enterprise Performance Management
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  With changing Business Landscape it becomes important for Management to be in control of the Business rather than external   factors derieving the direction. Enterprises to define strategy need on-demand information and is it's said anything which cannot   be measued cannot be identified, We at Cyberica help your enterprise identify and quantify key indicators to create a digital   dashoard which act as an indicator of your business health. Business Groups which can benefit by availablilty of such   Enterprise Performance Management tools.

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E-Commerce Consulting
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E-Commerce Consulting

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  • In the changing scenario where connected world forms an important channel of customer acquisation and management its necessary for any organization large or small to deploy the channel as an profit centre rather than brand management tool. In 2001 with advent of e-commerce in india we saw large organizations taking on the internet with sole purpose of building pressence. With growing number of people connected and advent of new platform of delivery like mobile phones. Its more important for any organization to deploy a solution to generate bandwidth between the organization and customer.
  • How are we Different?
  • Where other companies are busy deploying search engine optimization techniques and building online catalog. We help you deploy a channel which is best suitable for your business ensuring larger conversion rate of people using the channel into customer. Being one of the few select providers in india with complete Indian E-Commerce lifecycle experience help our customers to save time and money by creating strategies which are not a copy of models run in US but detailed to Indian enviornment.
  • Analytics Services
  • Its important for any company deploying e-commerce channel to monitor its usage and identify bottle necks which can be    removed to increase conversion rates. Most of the providers just lead it to basic stastics of shopping cart abandonment stage.       We try to map each customer behaviour back to your organization product management lifecycle creating a system where new       decisions can be taken to improve the channel as well as improve other business channels of interaction used.
  • Companies which have already deployed analytics software can benefit the most from our services as we follow a           structured methodology to uncover further intelligence not mapped by traditonal products
  • Marketing Effectiveness
  • Search Management
  • Dynamic Content Creation
  • Result Analysis based on custom scenario developed on existing usage details generated.

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Enterprise Resource Planning
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  • Enterprise Resource Planning forms important part of any organizations strategy to capture flow of business process and draw benefit with integration to draw single view. Our Enterprise Resource Planning services stack is based on implementation of various solutions developed specific to industry segment of your working.
  • What is Different?
  • Although their are many providers which claim to provide ERP solutions. Most of them tend to build solutions based on existing product line without integration of flow so rather than implementing an integrated application which provide you single view of your processes what you get is combination of legacy implementations and custom development trying to fulfill each function of your organization.
  • In the changing scenario where connected world forms an important channel of customer acquisation and management its necessary for any organization large or small to deploy the channel as an profit centre rather than brand management tool. In 2001 with advent of e-commerce in india we saw large organizations taking on the internet with sole purpose of building pressence. With growing number of people connected and advent of new platform of delivery like mobile phones. Its more important for any organization to deploy a solution to generate bandwidth between the organization and customer.

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Product Development & Re-Engineering
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With product time to market decreasing day by day its essential for any organization to remain ahead in the cycle by adopting best product development practises. Lot of investment is required to scale teams and bring in skills with target customer domain experience increasing cost associated with development of such products.
What we do for you?
Cyberica with its proven expertise with product lifecycle management it can help your organization to provide an extended team which can work with your internal organization sharing knowledge and developing product within shorter time span increasing your profitability margin and developing intellectual property which is yours to own.
Target Audience
Newly setup Product companies or existing IT consulting companies looking to setup new product line or organizations which do have product blue print available and need to decide trade off between developing product in house or marketing. It always make sense to go out create customer base whereas we can take care of managing the product life cycle.

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Portal Development & Management
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  • enterprise application integration
  • enterprise data integration
  • secure data access
  • seamless information availability
  • speedy and intuitive navigation of personalized data views
  • content management
  • content aggregation and reporting

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IT Risk Assessment
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IT Risk Assessment

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  • Business Continuity Planning - We help you define business continuity plans keeping IT enterprise systems integral to your strategy.
  • Compliance - It forms the backbone of new enterprise reforms as it tends to bring transparency and accountability within organization. Cyberica helps you understand acts and rules effecting your organization and put in place systems which will help you remain compliant to these acts.
  • Disaster Management Center - Cyberica has servers co-located at Sify Hosting in Vashi IDC and in Chicago greater area in US which allows us to activate and manage systems remotely in case of failure. Developing a zero fault tolerance system.
  • Risk Assessment Services
  • Developing metrics for identification of metrics for qualtative assessment
  • Building Enterprise Risk Appetite
  • Executing Risk Treatments and implementation of plan by priortizing activities

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Accounting & Compliance
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Accounting & Compliance

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Cyberica help you create an F&A Strategy which let you contain cost and improve productivity. Using our years of Technological expertise and more than 10,000 Man hours experience in understand and executing financial & Accounting processes across enterprises, We have created an platform which is suitable for carrying out sucessful re-engineering of financial & accounting process bringing in workflow and metrics to help organizations become more productive and save money.
FINTREX - Finance & Accounting Platform
We bring to you Fintrex our premium Finance & Accounting platform using which our consultants can help implement process which is best suitable for your organization.
The platform let our consultants define process workflow from bills to voucher to actual decision making reports. For organizations with limited exposure to accounting and financial processes it also helps bring in standards and compliant to regulatories requirements.
Following modules are available for customized implementation based on your process requirement
• Accounts Payable
• Accounts Receivable
• Billing & Collections
• Fixed Assets
• Procurement
• Inventory accounting
• Payroll accounting
• Cash & bank accounting
• Inter company accounting
• Valuations (goodwill impairment, inventory etc)
• Investment related financial analysis (NPV for project)
• Forecasting & Planning (analysis, consolidation & reporting)
• Tax related transaction processing
• Project Monitoring
• Tax & Legal reporting
• Costing

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