Dexler Information Solutions Private Limited

Dexler is the first, globally, to offer SAP® Enterprise Learning in an on-demand format. DeLTA brings together the best of the SAP® Enterprise Learning System, based on Netweaver, and several industry-leading technologies in Web 2.0 and retail, to offer the first comprehensive, preintegrated, social, retail-ready, and on-demand enterprise learning solution to its customers.
The SaaS model enables you to put both the content and the learners on the system in a matter of days, rather than months. All IT overheads are also managed completely by Dexler, thereby reducing the TCO.
DeLTA uses SAP® Enterprise Learning at its core and is available in two SaaS (Software-as-a-Service) flavors:

• Hosted (Single-Tenant)
• On-demand (Multi-Tenant)

In addition to the industry-leading learning management functionality, DeLTA wraps in all the benefits of having a fully integrated SAP ERP system at its core. A Synchronous Virtual Collaboration Framework, based on Connect Professional, supports synchronous and asynchronous learning, virtual meetings, classrooms with real-time demonstrations, desktop access, applications, and content sharing between participants.

Our subject matter experts (SME's) interact very closely with customers to perform a Training Needs Analysis (TNA); develop learning content; and perform a usage health check that meets customers strategic learning objectives.
Dexler's End User Enablement Services (EUES) mainly focuses on the following key areas:

• Training Needs Analysis (TNA)
• Usage Health Check
• Content Creation Using SAP Productivity Pack (SPP) / Workforce Performance Builder (WPB).

We offer SME help-desk outsourcing solutions for Enterprise businesses to effect a turnaround in the efficacy of training delivery. Dexler Knowledge Services include these interactive features:

• Providing SME resources, to support client training requirements
• Setting up virtual help-desks, to complement the training delivery

Dexler SME Knowledge Services are available in the following models:

According to Gartner Group, user preparation is essential for a successful ERP implementation, and companies that overlook this critical factor are three times more likely to see their projects run overtime and over budget. That said, the biggest productivity gains may come from the improved usability of the software. Poor user adoption and decreased productivity are just some of the costly implications of not having end-user enablement & sustenance strategy for ERP implementations.Dexler Information Solutions brings a strong track record and proven methodology for effective end-user enablement & sustenance on ERP engagements. Whatever the scope and nature of ERP implementation, its success post go-live will ultimately depend on the skills and knowledge of end-users. Based on our experience in successful projects across the globe for organizations of all sizes and types, Dexler Information Solutions is able to provide a wide range of advice, services, tools and solutions to optimize the learning experience and reduce business impact during go-live and beyond.

We appreciate that the learning needs of every organization and its employees are very specific. In order to ensure that employees receive the kind of training and support they need to meet organizational business goals quickly and efficiently, Dexler Information Solutions performs a comprehensive analysis of the organization's learning needs and delivers a customized training and support plan. As part of this exercise, Dexler's education experts examine organizational objectives, end-user communities, SAP implementation and support plans to develop a comprehensive set of plans and recommendations for helping the organization achieve its goals.

We believe that implementing SAP solutions involve many changes in the organization and in the way employees carry out their daily tasks. A realistic, well-designed change management plan ensures that the employees understand the nature and purpose of those changes and adapt to them quickly and enthusiastically. As part of our change management service, the Dexler Information Solutions team works closely with the employees and management so that the employees understand the change process and the importance of organizational alignment. This ensures that the employees successfully adapt to and internalize the changes to enable achievement of organizational goals and objectives.

At Dexler, we believe that training and supporting end-user communities is a crucial factor for a rapid ROI from any SAP implementation. Once the training and support plan is complete, the Dexler team helps the organization implement that plan. We work with the organization's internal teams to develop content, deliver classroom training, and provide e-learning, documentation, and knowledge management with the most appropriate tools and techniques - all specifically tailored to ensure that the employees have the skills and tools they need to perform daily operations and the confidence needed to execute operations effectively.

It is quite necessary to make some improvements in the system. That means that the learning system of any organization needs a periodic health check. New opportunities will arise to further improve the LMS environment; to increase learning efficiency; and to maintain technical optimization. Therefore, the system is checked on a periodic basis. The team will check the system for workload capacity and access. Depending on the load, the team might make some changes in the infrastructure.
Dexler Usage Health check

• The usage health check primarily focuses on highlighting the issues impacting system usage, and the possible methods of resolving these issue.
• It helps determine the issues impacting and limiting the ROI of the system.
• It helps propose options for resolving the issues identified during the analysis.
• The idea is to highlight areas where system performance is outstanding so that these can be replicated.

E-learning has revolutionized the approach to learning through web-based technology. Speed and wide reach are the fundamentals of e-learning and the process involves the use of a wide range of applications, mediums, and methodologies for effectiveness. They include computer-based learning, internet, intranets, audio/video, satellite broadcast, virtual classrooms, etc.E-learning can be customized in content to suit the client's need. E-learning also has the advantage of reaching out to a larger audience, reduced cost of travel & training and more effective training.

Content Development is the core constituent of e-learning. The success of an e-learning initiative depends on the quality of content. Content has to be engaging, informative, interactive, stimulating, and visually appealing. Pedagogical methods have also brought about a need for enabling knowledge sharing through collaborative learning. DEXLER has a strong team of content developers with experience in producing high quality content for its clients. The team includes project managers, instructional designers, graphic designers, illustrators, animators, and video & audio experts. The team is highly professional with experience in training needs & audience analysis, execution & evaluation, multimedia programming & design and pedagogy. DEXLER has developed 2500+ hours of e-learning content for customers across the globe.

The User Experience Management solutions also help discover any user-performance issues that may exist, discover their root causes and suggest proven strategies for addressing them. The User Experience Management solution gives management the data it needs to optimize performance of both elements of its SAP solution: the SAP software itself and the people who use it. Our solutions will help organizations monitor applications and measure the precise experience received and the performance being achieved, by the entire end-user community, from the end-user perspective.