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ERP Solutions

We are providing ERP Solutions. Our services enable us to ensure their conformation with the domestic market demands; hence ascertaining complete customer satisfaction.

Enterprise Resource Planning Solution
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TUHUNDTM is one of the most comprehensive ERP systems and yet one of the simplest to use and manage. The system comes as a core backend with security, user management, CRM, employee management, payroll, accounting and task management modules inbuilt. Numerous other modules are deployed on top of the core backend exactly matching the unique business requirements of the customers. Thus TUHUNDTM combines the advantages of traditional ERP system and the specially tailored systems which cannot be met with other ERP systems even after customization.

The system can be deployed on Internet or on Intranet with access on internal network or through VPN. The system can also be deployed in mixed mode where access over Internet can be controlled and given to pre-specified IP addresses. The IP addresses can be added or removed any time by administrator.

TUHUNDTM is truly an Enterprise solution where Groups of Companies with their branches and departments is served by a single system. Normally, ERP systems are built to support a business entity and its branches. Therefore, with other ERP systems, at least one deployment of the ERP is required for each business entity or company.

TUHUNDTM is probably the only ERP System that allows you to delegate the administrative tasks too. A super admin can add, remove or manage administrators any time. Any administrator can be given access rights to administer any functions or groups of functions. These access rights can also be managed across business entities and branches.

Some ERP Systems allow access to outside persons for a limited functionality. The typical examples would be suppliers to a mall being able to check the inventory position online and being able to supply just in time without the mall having to place a purchase order every time. TUHUNDTM goes much beyond this and the access can be given to any stakeholder with foolproof user access control. The board of directors can have their high level reports as charts and presentations available online or delivered to their through email. Vendors check new requirements, submit quotations, raise invoices, update their account details, check their statements and request payments.

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Customer Relationship Management Solution
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We understand that the most valuable asset that a company has are its customers. Tuhund helps you in retaining the best customers and increase your efficiency with customer interactions with its CRM module. Thunds CRM covers aspects including service calls, warranty tracking and sending news letters to customers. The CRM module helps your business grow by focusing not only at short term goals but also helps the business achieve individual adequacy to be successful over a long term by focusing more on customer needs. Tuhund aims at reducing manual costs involved in handling customer issues and increase profits by streamlining differentiated processes including marketing, sales and services.

  • Tuhund CRM module allows one-point customer information to allow you to ready the required resources and solve the customer's issue faster
  • Retain customers by providing the employees involved in serving the customers directly with superior information and equipment to resolve issues
  • Boost business by providing services and offers based on customer reviews
  • Improve on products by identifying known product issues and pro-actively solving these issues faced by customers, there by reducing product return or replacement
  • Drive customer loyalty by targeted and personalized offers
  • Expand market reach by making industry-specific offers

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