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Eci Telecom India Private Limited

Andheri East, Mumbai, Maharashtra

| GST  27AABCE2707J1ZS

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Professional Services

Offering you a complete choice of services which include Maintain and Operate, Maintenance Service Packages, Plan and Design, Build, Train and Manage and Control.

Maintain and Operate
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Maintain and Operate

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You've now completed the process of analyzing your needs, planning and designing your network, implementing your plan and seeing your vision of a next-generation network come to life.  But there is much more to be done.  Hardware and software must be maintained.  Customer demands evolve.  And, of course, the network will always need to be examined to ensure it is operating at full efficiency.

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Maintenance Service Packages
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Maintaining your network is a top priority for ECI. Our customer support team is ready to repair any network breakdown and ensure minimal out-of-service periods, while we also understand every technological and technical aspect of your network, for fast and accurate troubleshooting and recovery time.

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Plan and Design
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Plan and Design

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Maximize Your Investment by Optimizing Your Network Design
In a fast-changing world, you are facing greater operational and technical challenges than ever before. Bandwidth requirements are rising at an unprecedented rate, requiring continuous investments in your network. To remain competitive and improve ROI in this challenging environment, you must introduce new services and improve time to market while avoiding high-cost, disruptive migrations and upgrades. ECI offers you a range of services to help facilitate these processes as you grow your business.

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Build
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Build

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Innovation is not limited to telecom systems and software alone. And you want to be sure the latest advances in construction engineering and processes are implemented with the build-out of your next-generation network.  From project management and rollout, to the construction itself and inspection procedures, the latest technological developments in the construction industry will ensure that your network will be of the highest quality in every respect.
Cutting-Edge Construction Increases Long-Term Profitability
Not all construction projects are created equal.  And in a world of such varying levels of quality and integrity, you want to know that you are working with the very best materials, vendors and testing processes. While a second-tier product in any of these areas may seem to get the job done, you need to be sure your network can stand the test of time, thereby ensuring your customers receive the services they require.
Expertise and Accountability Equal a Quality Network
ECI and its partners have the combined expertise and resources that will ensure your network is constructed and commissioned at the highest standard. We assume responsibility for all aspects of the network build-out, including assembly, configuration, connection and acceptance testing, to ensure a timely and fully functional deployment of your network. The end result, based on ECI’s specialized approach to construction and installation, is a reduction in operational and capital costs.

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Train
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Train

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In this age of specialization, you might spend so much time and so many resources hiring outsourced solutions providers, that your company no longer has the skills and abilities to run your own network.  But with new services being introduced all the time, and your customer demands constantly changing, your team needs to manage your network in such a way that your business benefits. In such a dynamic market, training is the key to realize the benefits of a well-managed network.
From Technical Knowledge to Leading-Edge Expertise
We all want to have each of the members of our team contribute, not only by doing what is asked of him/her, but also by thinking about the company’s bigger picture. If your team can stay up to date with the skills and competence needed to address the latest technology and business scenarios, they will be that much more valuable to your business. Tailor-made training will give you an in-house expertise that will be invaluable to your bottom line.

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Manage and Control
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Manage and Control

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When implementing the plan you have put in place for taking your network and business to the next level, it is crucial to have the right people in the right positions. But how will you know that the project is proceeding as planned?  The last thing you need is for each person to be running in his/her particular direction without any unifying force to keep the team's collective eye on the goal.
It is clear that you must assign a team leader to manage the project.
All Roads Must Lead To a Single Point … of Contact
Every project has various players with their own perspectives.  There are those with a business focus, those whose priority is the technical side, and there are outside vendors, who must remain attentive as the project progresses. But each of these participants is also handling other issues that may take them away from your project, which should be their top priority.  Your new network will result in new services, happy customers and an increase in your revenues. And if your network is not the highest priority, timelines will slip, requirements will not be met and your business may suffer.

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Services Center
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Services Center

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ECI's Services Center is the entry point to your Service Portal, an advanced, web-based interface that gives you fast and easy access to a wealth of knowledge and expertise, including a series of 'How-To' tutorial videos, an extensive range of product documentation, course catalogs, and service offerings. The Service Portal also allows you to efficiently manage and track your service requests.

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End-to-End Program Solutions
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A true end-to-end program must begin with detailed consultations focused on determining the most cost-effective and future-proof solutions. Once your strategy is in place, program delivery may include all elements, from materials to logistics, inventory, civil works, certified electricity installations, commissioning and maintenance. We will handle overall project management and steering-group support for you.
Matching your network to the needs of your business
Challenges come in many forms when you are running your business.  A search for new growth opportunities, the rapid increase in new communications technologies, ongoing convergence considerations, or a competitive environment that’s increasingly complex. And you simply don't have the time or resources to deal with it all. Plus, you must make sure that the decisions you make have a positive impact on your bottom line.
Tailoring services to help your business grow and succeed
ECI's Professional Services suite, part of the 1Net framework, addresses your daily and planning pain points. Our Professional Services include a set of consulting, managed services; software integration and customization services; network planning and optimization and operations support to simplify your day-to-day operations and future growth.

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Your network is there to help you achieve - not define - your business objectives. Where do you want your business to go, and how can your network get you there?  That is how you need to think.  To ensure your approach is correct, analysis must be done, and a marketing plan developed to clarify and outline your goals.  That is how you will be able to move your business forward, making the most of current trends, and preparing for what the future will bring.
Decision-Making Based on Business and Technology Priorities
You are now facing a multitude of challenges in your day-to-day operations, no matter the size of your company, network and/or market. These challenges can come in many forms: a search for new growth opportunities, the rapid increase in new communications technologies (which must be turned up quickly and economically), on-going convergence considerations, or a competitive environment that’s increasingly complex. And you simply don’t have the time or resources to deal with it all.

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