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we are experts in india offshore outsourcing solutions.
the principals of onlineconnex bring to clients their deep and varied experience in contact centers and outsourcing expertise. The staff of onlineconnex offers its skill, enthusiasm and insights.
onlineconnex is managed by john pojman, usa, and madhup garg, india. Both are principals and founders of the company. Mr. Pojman and mr. Garg have decades of experience working with business process projects, call centers and with call center technologies. They will coordinate the effort and provide direct services in their areas of expertise.
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Nature of Business

Manufacturer

Bpo Services
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Bpo Services

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According to Goldman Sachs’ estimates, by 2005 global business process outsourcing will include every element of the business value chain, including research and design, marketing and sales, accounting and finance, customer contact centers, human resources management and transaction processing. By that same year, they estimate the value of Servicess offered to be $585 billion.

India offers an opportunity for US companies of any size to significantly reduce operational expenses without sacrificing Services levels

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Co-Location Services
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Co-Location Services

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suite of services in support of domestic and overseas call centers including US co-location and International Private Line Connection IPLC termination, and US Public Switched Telephone Network PSTN access. Equipment configuration and monitoring and remote hands services are also available.

Services and professional facilities support for domestic and overseas call centers including

  • Extensive presence in the US,
  • Indian presence in Delhi,
  • Equipment co-location,
  • International Private Line Connection IPLC termination,
  • Remote Hands Services,
  • US Public Switched Telephone Network PSTN access.


Key Benefits

  • No upfront investment in initial Business Infrastructure Development.
  • Short lead-time. Quick start up possible.
  • Fully redundant n+1 Level One data center co-location site with generator and battery UPS.
  • 24/7 Support for Remote System Admin, Training And Migration Program Management.

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Telecommunications Services
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Overseas call centers need cost effective quality telecommunications services in the U.S., both for the secure termination of the U.S. end of their International Private Line Connection and for reliable access to the U.S. Public Switched Telephone Network. OCC can fulfill both requirements

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Technical Services

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OCC provides remote hands services for hosted installations, for equipment configuration and troubleshooting, and for hosted web, fax and e-mail servers.

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