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144188195215245280

F5 Info Services

Navi Mumbai, Maharashtra
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It is India’s leading Managed IT Hosting Services Provider, specializing in Internet Datacenter & Managed Hosting, Infrastructure Management, Managed Security, Cloud Computing, Application Hosting, Messaging & Collaboration and Disaster Recovery & Availability. We are here to provide you with unmatched SLAs, highly scalable infrastructure, and availability. We work with market leaders from diverse industry verticals. The latter include banking and financial services, insurance, e-commerce, healthcare, manufacturing, media & entertainment, IT & ITeS, logistics, hospitality, and education to reduce their IT operating costs and focus on their core competencies.+ Read More

Nature of Business

Service Provider

IP Contact Center
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IP Contact Center

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IP Contact Centre (IPCC) offers a choice of hosted contact centre infrastructure to manage all your customer interactions, across multiple channels. With IP Contact Centre, you can easily open new channels to market and improve your customer service, while reducing costs.

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Server Consolidation and Visualization
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Information technology (IT) departments are under increasing pressure to allocate more time and resources to strategic initiatives. However, by general IT industry estimates, complexity in the IT infrastructure often requires that 70 percent or more of IT resources are dedicated to maintaining existing systems instead of developing new IT capabilities. For many organizations, the data center is one of the primary sources of complexity. Companies want to ensure optimal performance and availability for server-based resources (like Web sites and line-of-business services), but this has led to the proliferation of servers (each dedicated to a specific service) and multiple, redundant server farms that are costly to build and maintain.Server Consolidation using Visualization is a fixed-scope consulting engagement designed to help large organizations by consolidating multiple, physical server workloads onto a single, visualized hardware platform and implementing a centralized, visualization-management system. Specifically, this Offering will enable you to:
  • Reduce server sprawl
  • Improve virtualization management
  • Implement virtualization best practices

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IT Managed Services
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IT Managed Services

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Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success.

Services include

  • Application operations
  • Database administration
  • System and network administration
  • Application support and maintenance as well as enhancement / development through design, testing and implementation.

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Network Infrastructure Services
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Today’s CIO is under intense pressure to operate the infrastructure as efficiently and effectively as possible, flexibly balancing competing needs by providing leading technology to support business processes seamlessly while tightly managing costs. Working with clients in all industries around the world, we apply a wide range of network technologies within the unique business context of each organization.

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IT Infrastructure Management Services
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IT Infrastructure Management Services include:
  • Server Administration
  • Desktop Support
  • Managed Open Source Applications
  • Network Monitoring and Support Services

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Remote Managed Infrastructure Services
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Remote Infrastructure Management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.),servers, network devices, storage devices, IT security devices, etc. of a company.

Major sub-services included in RIM are:

  • Service desk / Help desk
  • Proactive monitoring of server and network devices
  • Workstation Management
  • Server Management
  • Storage management
  • Application support
  • IT security Management

Remote Infrastructure Management or RIM mainly deals with IT infrastructure and applications. At present, you will find that several business solution companies offer RIM services which take important steps and actions for their customers. The following are a few features offered by service providers:

  • Helpdesk services
  • Server management
  • Desktop services
  • Storage management service
  • Application service

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Structured Cabling Services
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Structured cabling provides the critical backbone of a communication system. AFL understands the complex issues involved in planning, installing and maintaining network communication systems. With our expertise and experience, AFL provides our customers with the commitment that the telecommunications infrastructure, no matter how complex, will be designed, constructed and installed to meet current and future requirements.

Structured Cabling Installation

  • Installation of copper and fiber optic cable
  • Installation of air-blown fiber systems (eABF)
  • Installation of wiring racks, cabinets and patch panels
  • Manufacturer certified installers
  • Manufacturers' extended warranties
  • Cable certification and compliance testing

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Network Integration Service
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Network Integration services that achieve design objectives, control interaction between live network nodes and maximize stability are essential for operators to get the network performance they want.
Network Integration Services believes in the power of technology to solve business challenges. But technology alone is no solution success requires understanding, expertise, application, integration. NIS is a leading provider of integrated engineering solutions for the design, upgrade and expansion of business networks. NIS’ infrastructure solutions consolidate and optimize IT resources, improving clients’ business productivity by providing high availability and high performance.

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IP Telephony
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IP Telephony

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IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally have been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user. Much of IP telephony focuses on that challenge.IP telephony service providers include or soon will include local telephone companies, long distance providers such as AT&T, cable TV companies, Internet service providers (ISPs), and fixed service wireless operators. IP telephony services also affect vendors of traditional handheld devices.

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Network Convergence
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Network Convergence

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Network convergence is the efficient coexistence of telephone, video and data communication within a single network. The use of multiple communication modes in a single network offers convenience and flexibility not possible with separate infrastructures. Network convergence is also called media convergence.The process of Network Convergence is primarily driven by development of technology and demand. One main goal of such integration is to deliver better services and lower prices to consumers. Users are able to access a wider range of services, choose among more service providers. On the other hand, convergence allows service providers to adopt new business models, offer innovative services, and enter new markets.

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Unified Messaging
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Unified Messaging

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Unified messaging (sometimes referred to as the unified messaging system or UMS) is the handling of voice, fax, and regular text messages as objects in a single mailbox that a user can access either with a regular e-mail client or by telephone. The PC user can open and play back voice messages, assuming their PC has multimedia capabilities. Fax images can be saved or printed.Unified messaging is particularly convenient for mobile business users because it allows them to reach colleagues and customers through a PC or telephone, whichever happens to be available. Some services offer worldwide telephone access.

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Real Time Collaboration
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Real Time Collaboration

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Real-time collaboration is using the Internet and presence technology to communicate with co-workers as if they were in the same room, even if they are located on the other side of the world. Real-time collaboration involves several kinds of synchronous communication tools such as:
  • Instant messaging
  • Group chat
  • Buddy list and other presence awareness technology
  • Whiteboard collaboration
  • Application sharing
  • Desktop sharing
  • Co-browsing
  • Voice over IP
  • Video and audio conferencing tools

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Network Design
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Network Design

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Network planning and design is an iterative process, encompassing topological design, network-synthesis, and network-realization, and is aimed at ensuring that a new network or service meets the needs of the subscriber and operator.[1] The process can be tailored according to each new network or service.

A traditional network planning methodology involves five layers of planning, namely:
  • business planning
  • long-term and medium-term network planning
  • short-term network planning
  • IT asset sourcing
  • operations and maintenance

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Network Authentication
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Network Authentication

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Authentication is the process of determining whether someone or something is, in fact, who or what it is declared to be. In private and public computer networks (including the Internet), authentication is commonly done through the use of logon passwords. Knowledge of the password is assumed to guarantee that the user is authentic. Each user registers initially (or is registered by someone else), using an assigned or self-declared password. On each subsequent use, the user must know and use the previously declared password. The weakness in this system for transactions that are significant (such as the exchange of money) is that passwords can often be stolen, accidentally revealed, or forgotten.

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Network Fiber Layout
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Network Fiber Layout

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Fiber optic network design refers to the specialized processes leading to a successful installation and operation of a fiber optic network. It includes first determining the type of communication system(s) which will be carried over the network, the geographic layout (premises, campus, outside plant (OSP, etc.), the transmission equipment required and the fiber network over which it will operate. Designing a fiber optic network usually also requires interfacing to other networks which may be connected over copper cabling and wireless.

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Network Implementation
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Network Implementation

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Network implementation consists of the following steps:
  1. Physical network design
     
    • Local Area Network design

      LAN design consists of selecting appropriate devices such as Hubs, Bridges, Switches, and Routers. Criteria for selecting LAN devices include the following:
      1. The number of ports required at different levels
      2. The speed (10Mbps/100Mbps/1Gbps or others)
      3. Media considerations, such as Ethernet, Token Ring etc.
      4. Support for different network protocols such as TCP, VOIP etc.
      5. Ease of configuration, and maintainability
      6. Management (SNMP etc.)
      7. Availability
      8. Documentation
    • Wide Area Network design

      Various WAN technologies are available for connecting enterprise resources. A few prominent technologies are given below:
      1. Leased lines
      2. Synchronous Optical Network (SONET)
      3. Frame Relay
      4. Asynchronous Transfer Mode (ATM)
  2. Remote Access requirements:
    The companies are increasing becoming mobile. This demands remote access capability to its executives, customers and vendors. Devices are chosen taking into consideration the remote access requirements of the Company.
  3. Testing and Documentation:
    Appropriate test methods be developed for thoroughly testing a campus or enterprise network. The test methods must include connectivity, accessibility, availability, and load testing. Documentation is to done with the help of network diagrams. Both logical and physical networks must be documented properly. Don't forget to take a network baselining for future reference and troubleshooting.

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Network Management
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Network Management

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Network management refers to the activities, methods, procedures, and tools that pertain to the operation, administration, maintenance, and provisioning of networked systems.[1]
  • Operation deals with keeping the network (and the services that the network provides) up and running smoothly. It includes monitoring the network to spot problems as soon as possible, ideally before users are affected.
  • Administration deals with keeping track of resources in the network and how they are assigned. It includes all the "housekeeping" that is necessary to keep the network under control.
  • Maintenance is concerned with performing repairs and upgrades—for example, when equipment must be replaced, when a router needs a patch for an operating system image, when a new switch is added to a network. Maintenance also involves corrective and preventive measures to make the managed network run "better", such as adjusting device configuration parameters.
  • Provisioning is concerned with configuring resources in the network to support a given service. For example, this might include setting up the network so that a new customer can receive voice service.

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Backup and Disaster Recovery Management
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A backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event.

Backups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users. A 2008 survey found that 66% of respondents had lost files on their home PC.[2] The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy, typically configured within a backup application for how long copies of data are required. Though backups popularly represent a simple form of disaster recovery, and should be part of a disaster recovery plan, by themselves, backups should not alone be considered disaster recovery.[3] One reason for this is that not all backup systems or backup applications are able to reconstitute a computer system or other complex configurations such as a computer cluster, active directory servers, or a database server, by restoring only data from a backup.

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Security Solutions
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Security Solutions

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Turning a blind eye to security; that your business has never been hit and it will not happen to you, would cost your organization dearly. Are your organizational resources protected from the prying eyes of an intruder? Threats are lurking at every point, waiting to pounce upon a smallest vulnerability in your network.Our team of experts can help assess your organizational network and provide the right security solution to take care of your Networks, Servers and Desktops, access and transactional security needs.

Based on the assessment, we can recommend and implement the following :

  • Antivirus, Anti spam, Anti spyware and Patch Management
  • UTM boxes for Firewall, NAT, VPN, SSL VPN, Terminal Services, Proxy

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Mailing and Collaborative Solutions
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Business without a proper collaborative solution is like an orchestra without a conductor. This is one service that drives all businesses in modern times.
Sending and receiving emails from your desktop! - No, it's not just about that. There's a lot more to it than one could possibly think. An organization needs to be equipped with new age technologies and need to adapt to these collaborative solution to have a competitive edge over others.
  • Anywhere Access to Emails, Calendar Schedules.
  • Mobile Access and Synchronization
  • Secure Access
  • Workflow Integration and Document Management
  • Audio, Video Conferencing
  • In-house/Datacenter Hosting or Hosted Service
  • Enterprise Scalability and Robust Performance

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Asset Management
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Asset Management

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The IT Asset Management function is the primary point of accountability for the life-cycle management of information technology assets throughout the organization. Included in this responsibility are development and maintenance of policies, standards, processes, systems and measurements that enable the organization to manage the IT Asset Portfolio with respect to risk, cost, control, IT Governance, compliance and business performance objectives as established by the business. IT Asset Management uses integrated software solutions that work with all departments that are involved in the procurement, deployment, management and expense reporting of IT assets.

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IT Support Services
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IT Support Services

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Our IT support services and managed services offering can ensure the optimal and continual operation of your computers, network, desktops and entire Information Technology infrastructure and technical environment.As a leading IT support company, our comprehensive technical support services and solutions help to protect your often sizable investments in technology and ensure the continual operation and optimization of all devices within your organization.

Some of our more popular service offerings include:

  • Network Design; Installation and Implementation Services
  • Disaster Recovery Planning and Solutions
  • Technical Support Services & Many more.

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Office Automation
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Office Automation

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Office automation refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks. Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system.[1] Office automation helps in optimizing or automating existing office procedures.The backbone of office automation is a LAN, which allows users to transmit data, mail and even voice across the network. All office functions, including dictation, typing, filing, copying, fax, Telex, microfilm and records management, telephone and telephone switchboard operations, fall into this category. Office automation was a popular term in the 1970s and 1980s as the desktop computer exploded onto the scene.

Advantages are:

  • Office automation can get many tasks accomplished faster.
  • It eliminates the need for a large staff.
  • Less storage is required to store data.
  • Multiple people can update data simultaneously in the event of changes in schedule

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A network infrastructure is an interconnected group of computer systems linked by the various parts of a telecommunications architecture. Specifically, this infrastructure refers to the organization of its various parts and their configuration — from individual networked computers to routers, cables, wireless access points, switches, backbones, network protocols, and network access methodologies. Infrastructures can be either open or closed, such as the open architecture of the Internet or the closed architecture of a private intranet. They can operate over wired or wireless network connections, or a combination of both.

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A network architecture is a blueprint of the complete computer communication network, which provides a framework and technology foundation for designing, building and managing a communication network. It typically has a layered structure. Layering is a modern network design principle which divides the communication tasks into a number of smaller parts, each part accomplishing a particular sub-task and interacting with the other parts in a small number of well-defined ways. Layering allows the parts of a communication to be designed and tested without a combinatorial explosion of cases, keeping each design relatively simple.

The network architecture and design specialization will help you gain the technical leadership skills you need to design and implement high-quality networks that support business needs. You will learn how to design, maintain, and troubleshoot Internet, intranet, and extract connections, including local- and wide-area networks. This specialization will also build your knowledge of developing security and disaster recovery plans. Upon completion of this online degree, you will be well positioned to assume a senior management or team leader role in network management.

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