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Our Products

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Quality & Compliance

After Sales Service

Service Network
  • 120 service franchisee across the country
  • Well-trained teams of 50 executives
  • 500 service technicians for taking care of installation, repairs and cleaning
  • Each of them follow a dress code, and have ID proof, rate card and service kit


Training / Demo/ Videos

  • 300 training programs
  • 1000 product trainings for sales team
  • Demo to customers and dealers
  • Videos for selection/usage/ installation/cleaning (Coming Soon)


Installation / Repairs/ Cleaning/ Complaints/ Service
:

  • Call on toll free no.
  • Get a tracking no.
  • Enquire Rate, Check ID, Pay in Cheque
  • Close call by calling back the customer care no.
  • Escalation Matrix

Quality Policy

  • System integrated with Quality, Safety and Environment certified by SGS respecting the ISO 9001:2000. OHSAS 18001 and ISO 14001 norms.
  • The main international bodies for certification and approval have honoured Faber's commitment to quality, allowing our trial laboratory to carry out tests which recognise the conformity of products with the most stringent security requirements.
  • All Faber hoods conform to European safety standards (EC mark of conformity) and have also been certified by the IMQ, a reliable, independent organisation further guaranteeing clients on quality (IMO mark of security).
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