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Products & Services
8 products available
- Graphical Queue Reports Communication Service
- Web-Based Admin Panel Communication Service
- Call Reports Communication Service
- Real-Time Queue Communication Service
- Real-Time Agent Productivity Service
- User And Group Permissions Service
- Toll Restrictions Communication Service
- System Alerts And Notifications Communication Service
Administration Services
Providing you the best range of Graphical Queue Reports Communication Service, Web-Based Admin Panel Communication Service, Call Reports Communication Service, Real-Time Queue Communication Service, Real-Time Agent Productivity Service and User And Group Permissions Service with effective & timely delivery.
Graphical Queue Reports Communication Service
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Fonebell’s proficient collaboration tools enable users to create graphical queue reports for keeping record of every call – average hold time, call volumes and details of completed calls can be monitored.
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Web-Based Admin Panel Communication Service
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With reliable Fonebell’s communication technology, it has become simple to add users, go through call logs and view relevant information, as long as you have Internet access on the system.
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Call Reports Communication Service
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Looking easy ways to create call reports? If so, you can go with Fonebell’s filter options for creating detailed reports using call logs. Use trusted tools for creating detailed call reports!
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Real-Time Queue Communication Service
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No more hassles in reprioritizing calls in flash. Stay updated with availability of agents and call volumes. Fonbell offers you to reprioritize call for increasing customer service levels.
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Real-Time Agent Productivity Service
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If you wish to evaluate the real-time agent productivity stats to manage calls in the queue, look for phone solutions from Fonebell helping you to monitor and control customer calls.
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User And Group Permissions Service
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Do you wish to authorize specific call agents for making long distance calls? Fonebell allows you do it by using group and user permissions feature to letting responsible hands to do the job.
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Toll Restrictions Communication Service
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With the help of reliable phone solutions that can help you restrict calling abilities of your call agents, you can distribute the international calls to the expert agents for better customer services.
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System Alerts And Notifications Communication Service
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Enable notifications and system alerts to indicate that the agent is not in predetermined performance metrics. Doesn’t this sounds professional? Yes, Fonebell lets you to take this leverage!
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