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HCL Infosystems Ltd, established in 1976, is one of the pioneers in the Indian IT market.    
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Infrastructure Consulting & Integration Services
We are living in a highly competitive world which makes it critical for you to maintain a tight cost structure while also delivering the best quality service to your end customer. With increasing mission-critical applications and a desire for zero latency between information flows, a highly scalable, economical and secure IT Infrastructure is the need of the hour for organizations today. Mobility, cloud, social media and the explosion of information are fundamentally shifting the expectations and role of IT Infrastructure teams.

Today organizations face intense pressure to stay agile and responsive to a volatile business environment. Emerging technologies cloud, virtualization, mobility, big data and analytics are driving new avenues of innovations and forcing organizations to rethink the way they do business. It is critical that your IT systems are aligned and geared up to meet your business needs. For today and future. At HCL, we’re committed to meeting this need by helping you make informed decisions across the lifecycle of infrastructure services delivery. Our team of consultants provide the rare blend of strategic vision, proven expertise and practical experience to empower the value of your business with technology.

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Cloud Services

Cloud Services

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HCL Infosystems 'blu' Enterprise Cloud Solutions deliver high performance cloud computing services backed by a strong infrastructure backbone and national support network. HCL is a trusted partner of leading organizations for Cloud Services and other Enterprise Services.Our blu Cloud portfolio offers affordable & flexible solutions that scale up the IT infrastructure as per the business needs – ensuring quick Time-to-market, On-demand IT and business-on-the-go, thus eliminating capital investments & bringing huge savings on time and TCO. Our Cloud services portfolio consists of Infrastructure as a Service (IaaS) and Software as a Service (SaaS).

Enterprises are under pressure to deliver on their fundamental imperatives and technology is playing a critical role in helping them achieve their objectives. Today, CIOs want a heterogeneous Cloud infrastructure that improves efficiency and manages the rapidly changing demands they face within the organization. However, there are data security concerns as leaders are not at ease with business data moving outside the country. At HCL, we approach cloud computing as a way to help businesses take a key step toward better business agility, higher levels of IT flexibility and efficient resource utilization, at the same time helping reduce costs and improve returns on IT investments. We have the best in class hosting capabilities and with all our data centers residing within the country, we ensure that your data stays secure.

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IT Management Services

IT Management Services

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HCL’s Life-cycle Services offer a full suite of solutions for companies to out-source their IT management. We provide services ranging from planning to deployment along with ongoing technical support anytime, anywhere. HCL’s Life-cycle Services are available in Standard and Customized SLA based model that address key challenges of CIOs. We provide a wide spectrum of preferences to manage your IT ranging from partial to comprehensive solutions with Managed Life-cycle Services.

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Microsoft Application Services
Our Microsoft Business Unit portfolio extends the value of the Microsoft platform to help our customers gain full advantage of their existing investments—accelerate the new initiatives, while providing complete offerings from License Consulting & fulfilment, System Integration, Application development, Technology adaption and user experience enhancement on Microsoft platform.

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OA & Managed Print Services
HCL Office Automation provided end to end automation services to enable administration departments of top corporate houses, MNCs and PSU organizations to automate their offices and institutions.
Through our partnerships with leading Global brands like Toshiba, Hitachi, Webex, Infocus, Cisco, Aastra and Christie we provide world class office products backed by hallmark HCL Service. We offer the widest network of direct technical support and service through 505 touch points nationwide to deliver best services.

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System Integration Services
Complex technologies, dynamic business environments and process excellence are among the main challenges organizations face on their path to growth. Understanding the complexities of the IT environment, HCL extends its expertise in system integration to ensure that the technology is in line with your business objectives no matter the size and nature of your organization. We take pride in working collaboratively with our customers towards achieving operational excellence, maximizing efficiency and bringing about technology enabled business transformation. Our portfolio of Enterprise IT Services, End-to-End Solutions capabilities across the IT Infrastructure is backed by over three decades of multi domain expertise.

Why HCL?
In today’s changing world both technology and your business needs have many facets. In our constant endeavor to future-proof your business from market and technological risks.

Vertical Specific Offerings
  •     Telecom
  •     Utilities
  •     Transportation & Logistics
  •     Government
  •     Defense

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Infrastructure Solutions & Services
IT Infrastructure is the foundation platform for healthy business operations. HCL has been successful in transforming our customer infrastructure through best of the breed Technology Solutions blended with execution expertise and best practices.

Why HCL?
In today’s changing world both technology and your business needs have many facets. In our constant endeavor to future-proof your business from market and technological risks.

Infrastructure Solutions & Services Offerings
  •     Data Center Solutions & Services
  •     Enterprise Mobility Services
  •     High Performance Computing Services
  •     Enterprise Network Services
  •     Enterprise Management Services (EMS)
  •     Private Cloud Services

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Financial Inclusion Services
The Government of India and the Reserve Bank of India have been making concerted efforts to promote financial inclusion as one of the important national objectives of the country. To overcome the impediments and to serve the financially excluded and help the banks in the journey of ‘Inclusive Growth, HCL Infotech offers a comprehensive multi-channel solution driven by robust technology and extensive service delivery channels.

HCL Financial Inclusion Offerings

    ICT Solution
    Core Banking Solution – BancMate FI
    
    Front-end Devices
  •     Micro ATM
  •     Kiosk Banking Solution
    Other Services
  •     Business Correspondent Services
  •     Consultancy Services
    Beyond Banking
  •     Spot Billing and Payment Solution
  •     Cash on Delivery
  •     E-Government Applications, Public Distribution Systems
  •     eKYC – UID/ Biometric Authentication Solutions
  •     Direct Benefit Transfers
HCL Financial Inclusion Value Differentiator
  •     Industry domain expertise – Over 3 decades of experience in financial services and technology solutions
  •     7.1 million enrollments
  •     19 active relationships with public sector banks
  •     9000 business correspondents with presence in over 20,000 villages across India
  •     End-to-end capabilities in the IT technology and application space
  •     Highly efficient IT infrastructure
  •     Strong partnership with leading industry players
  •     Pan India presence – Offices in 170 cities, 505 points of presence reaching 4,000 towns
  •     24 X 7 support

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Enterprise Application Services
Our  Enterprise Application Services address wide range of enterprise wide IT challenges and help customers maximize return on their IT investments,  enhance business productivity, and reduce total cost of ownership by delivering high performance using its end to end IT capabilities, world class alliances and offshore advantage.

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Workplace Services

Workplace Services

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Preferences of Workforce have changed over the years and “Work” is no more considered a place. Organizations aspire to embrace this new idea of workplace and provide its people an all new concept, which stimulates collaboration and fosters productivity.
At HCL Services, we help our clients design and develop a seamless Workplace environment which is tightly controlled, yet provide workforce the freedom to use own devices and are more productive.

Offerings

Messaging & Collaboration Services
Help you get the most out of your collaboration investments. Our services help integrate voice, data and video to support a mobile workforce and manage increasingly complex communications infrastructure that’s up to the demands of mobile . Our offerings :
  •     Microsoft SharePoint infrastructure
  •     Enterprise Messaging Services
  •     Microsoft Lync Implementation & support
  •     Directory services
Mobility Services
Boost mobile productivity with enhanced uptime and security-rich access to corporate information helping employee productivity and collaboration and improving customer service. We offer :
  •     End Point Security
  •     Device Management
  •     Integration across platforms
IT Asset Life Cycle Management Services
Our web-based IT Asset Management (ITAM) tool  helps organizations in end-to-end monitoring and management of IT assets right from the planning phase to the disposal phase, with active lifecycle in between. Our Offerings :
  •     IT Asset Management
  •     Retirement Solutions
Virtual Desktop Infrastructure (VDI)
Assessment & creation of a robust, secure design of the VDI environment and implementation of the complete VDI infrastructure for both offsite and onsite support for the VDI environments.

End User Managed Services
Services focused on resolving end user issues. This includes efficient incident and problem resolution with focus on user productivity and cost reduction. Our Offerings :
  •     Service Desk
  •     Desk-side support & Facility Management
  •     Remote Infrastructure Management

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Data Center Services

Data Center Services

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Progressions in IT infrastructure are happening at a rapid pace and enterprises need a data center that can foresee changing demand, react with an extraordinary pace, and is capable to deliver every business application to any device, anywhere. Business needs infrastructure that is flexible, agile and energy efficient at the same time.
Through HCL's capabilities, knowledge & assets, enterprises are able to bring about efficiency in infrastructure, increase asset life, reduce capex, and free-up locked human resources to support transformation projects. We help you design an infrastructure that promptly reacts to any change, integrates legacy and new architectures to make a unified manageable environment.

Offerings

Data Center Design and Build Services
Help you build a completely new infrastructure or revamp the existing data center to expand. HCL services provide consulting, assessment, audit and end to end data center design & build with flexible disaster recovery solutions. Here is the list of our offerings :
  •     Data Center Assessment and Audit Services
  •     Business Continuity Assessment and Audit
  •     DR Drill
Data Center Consolidation and Migration Services
Customizable solutions to consolidate many data centers to fewer and develop an apt migration approach suited to your business requirements

Server Optimization and Integration Services
Increase server utilization by up to five times by modeling workloads with advanced analytics

Storage Optimization and Integration Services
Leverage automation to create a more responsive storage infrastructure across multi-vendor environments

Data Center Managed Services
Optimize, run, and transform your data center, HCL has the legacy and experience to help businesses design, transform, and streamline data center operations for improved efficiencies. Our offerings :
  •     Server/OS management
  •     Storage—SAN/NAS management
  •     Backup & Information Management Services
Business Continuity & Recovery Services
Help design, test, implement, and run an inclusive resilience program customized for the dynamic business needs. HCL Services provide customized solutions that supports complex environments of small to large data sizes.

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Network Services

Network Services

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Organizations have seen sharp increase in network bandwidth requirements with the emergence of phone, video and other compute traffic. The need is for designing a robust yet simple network infrastructure that is easy to manage across network and voice services. Leveraging HCL’s matchless expertise in building secure networks across large enterprises, we can offer solutions on Network strategy, design, optimization and management integrated with security management technologies across the network.

Offerings

Networking Strategy and Optimization Services
Align your networking infrastructure to enterprise wide objectives and initiatives that lead to performance improvement, enhanced efficiency and cost reduction.
  •     Enterprise Network and communications Strategy
  •     Network Application Optimization
  •     Network Assessment and Audit
Converged Communication Services
Enable business activity anytime, anywhere using multiple types of devices and forms of communication resulting in improved collaboration across your enterprise. Our Offerings
  •     Network convergence
  •     IP telephony
  •     Unified messaging
  •     Video communications
Network Integration Services
Design an infrastructure that is adaptable and scalable to growing business needs. HCL services designs Integrated multi-vendor solutions to improve service delivery.
LAN/ WAN Implementation

Network Virtualization & Optimization Services
Improve the speed and availability of end user applications being transferred across the network and optimize the existing network infrastructure for business continuity, disaster recovery and high availability.

Network Managed Services
Improve operational efficiency, network quality and asset utilization. HCL services takes end to end ownership of your network to plan, design and implement and also run day-to-day operations and maintenance.
  •     Managed WAN/LAN services
  •     Managed VPN services
  •     Managed IP telephony services
  •     VoIP management
  •     Wireless Network Management

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Security Services

Security Services

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In today’s interconnected world, cyber attacks have become increasingly sophisticated and complex. With the adoption of new technologies, enterprises are susceptible to an array of cyber-security threats which can severely impact the financial health as well as reputation of an organization.
HCL has built one of the most secure biometric infrastructure in the world. We have the skills and competencies to analyze threat landscape for your organization and help create a secure and resilient infrastructure ready for any kind of threat or outages.

Offerings

Infrastructure Security Planning, Risk and Compliance Services
Understand your technology threat landscape, identify your business risk and provide planning, assessment, remediation support and ongoing compliance reporting.
Network Vulnerability Assessment

Identity and Access Management Services
Deploy solutions to secure the organization and protect confidential and personal data with focus on employee productivity, cost reduction and compliance.

Physical Security Services
Reduce loses from theft, monitor manufacturing units leveraging Video surveillance and provide easy access to the online video content.

Managed Security Services
Round the clock expert monitoring and response services for the most complex environments. Our services offer real-time risk monitoring designed to stop and reduce the impact of security breaches anytime and at anyplace
  •     Managed firewall service
  •     Managed IDS/IPS service
  •     Unified threat management
  •     Log management
  •     Antivirus/anti-spam
  •     Secure Web gateway management
  •     Managed security information and event management
  •     Infrastructure and Endpoint Security Services

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Infrastructure Managed Services
Focus on our core business. That is what business leaders are saying today as they need a single point of contact for all of their IT operations. Enterprises want to optimize the hybrid IT environment and they need a partner who can run and maintain their environment in an end to end manner.
HCL can be your trusted partner in your IT transformational journey. We have the technological prowess, expertise and best practices for monitoring and management of your hybrid environment. We can manage platforms and devices across the infrastructure, network and cloud to provide a single point of contact with round the clock monitoring and help provide high availability.

Offerings

End User Managed Services
Services focused on resolving end user issues. This includes efficient incident and problem resolution with focus on user productivity and cost reduction. Our Offerings :
  •     Service Desk
  •     Desk-side support & Facility Management
  •     Remote Infrastructure Management
Network Managed Services
Improve operational efficiency, network quality and asset utilization. HCL services can take end to end ownership of your network to plan, design and implement and also run day-to-day operations and maintenance.
  •     Managed WAN/LAN services
  •     Managed VPN services
  •     Managed IP telephony services
  •     VoIP management
  •     Wireless Network Management
Data Center Managed Services
Optimize, run, and transform your data center, HCL has the legacy and experience to help businesses design, transform, and streamline data center operations for improved efficiencies. Our offerings :
  •     Server/OS management
  •     Storage—SAN/NAS management
  •     Backup & Information Management Services
Managed Security Services
Round the clock expert monitoring and response services for the most complex environments. Our services offer real-time risk monitoring designed to stop and reduce the impact of security breaches anytime and at anyplace
  •     Managed firewall service
  •     Managed IDS/IPS service
  •     Unified threat management
  •     Log management
  •     Antivirus/anti-spam
  •     Secure Web gateway management
  •     Managed security information and event management
  •     Infrastructure and Endpoint Security Services

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Office Automation Services
HCL Office Automation provides end to end automation services to help you reduce your printing costs improve business uptime and enhance employee productivity. Our services enable IT, Procurement and Admin departments of top corporate houses, MNCs and PSUs by automating their processes, reducing back office administration and improving visibility and control over their office devices and supplies.
HCL Service’s OA Services range from supporting office equipments like copier, MFD, projector, EPBAX etc to providing complete managed services in print , document management , boardroom management and AVSI Support.

Offerings

HCL Managed Print Services
Flexible & customizable suite of print services as per business needs of modern day organizations. Our MPS programs incorporate the management and support of client’s entire print hardware environment, all print software and applications that handle multi vendor output devices. Our MPS programs consist of four stages - assessment of current state, designing of future state, transition & implementations services and continuous support & monitoring services.

Document Management Services
HCL DMS services consists of end to end document management services where a professional pool of consultants understand client’s archives and requirements to chalk out a document management strategy comprising of digitization services, optimization of Image formats, indexing and tagging the images, digital microfilming, information distribution and physical records management services.

Boardroom and AVSI services
We offer customized high-end audio visual systems integration services and solutions, along with ongoing maintenance and on-site support. We have helped organizations across industries by designing, installing and maintaining integrated audio, video and control facilities.

Projector Support Services
We offer comprehensive SLA based multi vendor support services for all type of Projectors.

Copier AMC, CSMC & Warranty Services
We offer world class copier maintenance services through our strong partnerships with leading global brands like Toshiba, Hitachi, Webex, Infocus, Cisco, Aastra and Christie.

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Multi Vendor Technical Support
Managing complex environments with multiple vendors and service contracts can strain resources that may already be stretched thin. HCL Services team has expertise in a wide range of server platforms, operating systems, SAN infrastructure, and data management and backup software. We maintain service agreements (SAs) with a growing list of desktop, server, networking and storage vendors, including IBM, HP, Dell, Cisco, EMC, Hitachi Data Systems (HDS) & NetApp. These agreements help us provide a united response to customers experiencing technical challenges while serving as the focal point for resolution.

Offerings

Break Fix Services
Our expertise in Break-Fix Services enables us to deliver SLA based services for most leading brands. We have also been identified by leading OEMs as their preferred service partner.
  •     Server Support (x 86 / Intel Wintel)
  •     Storage Support
  •     Network Infrastructure Support
  •     End User Devices Support (PC, Laptop & Desktop)
Remote Technical Support services (RTS)
We provide an optimum level of remote support in a single source contract.

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National Identity & Authentication Services
HCL National Identity & Authentication Services

HCL Infotechis a world’s premier biometrics and identity management solution integrator. We provide a holistic approach to people identity that combines technology, management, business process and operational expertise to deliver higher levels of identity assurance. Our solutions cover the full life cycle of identity management; provide citizens, visitors, employees, and travelers with the means to authenticate themselves in a variety of different environments and applications

HCL Value Differentiators
  •     Expertise in handling one of the world's largest and highly complex managed services project
  •     Managing unprecedented complexity -600 Mn Indians Scan,1.2 Bn irises, Collect 6 Bn fingerprints by 2014
  •     Capability to handle 1.5 million Registration and enrollment done per day
  •     Ability to perform more than 1trillion biometric matches being in a day
  •     15,000 Data Center Assets under management
  •     70 Mission-critical Data Center Build
  •     25,000 TB Data under management
  •     30,000 TB Data backup/replicated

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National Identity & Authentication Services
HCL National Identity & Authentication Services

HCL Infotechis a world’s premier biometrics and identity management solution integrator. We provide a holistic approach to people identity that combines technology, management, business process and operational expertise to deliver higher levels of identity assurance. Our solutions cover the full life cycle of identity management; provide citizens, visitors, employees, and travelers with the means to authenticate themselves in a variety of different environments and applications

HCL Value Differentiators
  •     Expertise in handling one of the world's largest and highly complex managed services project
  •     Managing unprecedented complexity -600 Mn Indians Scan,1.2 Bn irises, Collect 6 Bn fingerprints by 2014
  •     Capability to handle 1.5 million Registration and enrollment done per day
  •     Ability to perform more than 1trillion biometric matches being in a day
  •     15,000 Data Center Assets under management
  •     70 Mission-critical Data Center Build
  •     25,000 TB Data under management
  •     30,000 TB Data backup/replicated

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HCL Infosystems Ltd, established in 1976, is one of the pioneers in the Indian IT market.    

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Nature of Business

Service Provider

Year of Establishment

1976

Legal Status of Firm

Partnership
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