Have a requirement?
Chat with us
Have a requirement?
Chat with us
BPO Staff Services
Businesses also need a lot of information that can be sourced from the Web. However, searching for the relevant information and ensuring that it is accurate can be time-consuming. Head Field offers you an opportunity to outsource such work. Similarly, basic research about market and industry conditions can be outsourced to Head Field. Your managers can then make informed decisions based on the analysis provided.
Customer care centers that are open round-the-clock to take complaints, provide voice-based assistance, and more can be located at offshore centers and managed by Head Field. Many deals can also be concluded over the telephone by retaining the services of trained sales executives located at Head Field’s India office.
As broadband tariffs have come down, it is now increasingly viable for businesses in the developed economies to outsource a lot of these functions to offshore locations. However, setting up an offshore BPO facility can be time consuming and require a thorough knowledge of local labor regulations. Also, you will need to dedicate at least one person to supervise the facility. BPO in India can save you money provided you have the local know-how.
+ Read More
Accounting Services
Get Latest Price
Head Field has experienced accountants and CPAs who will provide accounting and bookkeeping services on a contract basis. We have accountants who have specialized in the tax laws of various countries. By basing our office in India, Head Field is able to offer accounting and bookkeeping services at a competitive rate. We can take care of some or all of your accounting jobs for you. Our staff will ensure that payroll is calculated after taking into account any leave taken, IRA deductions, and so on. Our team will also calculate the taxes your business needs to pay. Checks can be prepared ready for your signature, saving you valuable time. Our service includes entry of transactions, journal entries, maintaining the general and expense ledgers, calculating depreciation, preparing cash flow, balance sheet, and profit and loss statements, as well as preparing other financial statements.
Head Field has systems in place to ensure that all your bills receivable and payable are tracked and you receive timely reminders to follow-up on overdue bills or pay what you owe on time, saving you from penalties and legal action.
Head Field’s outsourced bookkeeping services are efficient and cost-effective because of our strategic location advantage. By basing our bookkeeping services in India we take advantage of the lower infrastructure and labor costs in the country. In spite of being in a different time zone, we ensure that our office is open 24x7 to answer any of your queries or process any real-time requests. This helps you to enjoy the benefits that would accrue from an onsite accounts department without the additional costs that would entail.
Head Field offers comprehensive accounting services for businesses located not just in the US but also other countries. So whether your business is based in Australia, Hong Kong, or Canada, you will be able to utilize our services to have stream-line your accounts work within a budget. You have the option of choosing a specific service or benefitting from our complete range of Accounting and Bookkeeping services. The process can be customized to your very needs.
Our accounting professionals are well-versed in using the latest accounting software such as Quick Books, MYOB, Business Vision, Simply Accounting, Case Ware, Sage and Peachtree. The can help you perform the following functions:
• Transactions entry
• Journal Entry
• General Ledger
• Capital Assets Calculation
• Expense Ledgers
• Accounts Receivable and Accounts Payable
• Depreciation Calculators
• Financial Statements preparation
• Profit & Loss Statement
• Balance-Sheet
• Cash Flow Statement
Head Field’s small business bookkeeping services is ideal for a start up trying to save money for essentials. Our online bookkeeping services use free accounting software to keep costs under check. Our bookkeeping business unit and business accounting service are sought after by many businesses as they save money and management time.
View Complete Details
Information Gathering Services
Get Latest Price
Besides, a business needs to have information about competitor products – their price and features. Almost all this information is available on the internet in the public domain. However, not everyone has information gathering skills. When you need specific information, you can ask Head Field to gather it and present it to you in an easy to comprehend and use format. By outsourcing information gathering services to us, you will be able to focus on your core competencies.
Information gathering services in India cost significantly less than they do in other countries. Head Field’s employees have information gathering techniques and information gathering tools that help them perform better. Our information gathering template ensures that all relevant information is collected for your benefit. If you decide to hire an information gathering firm in India to cut costs, retaining Head Field will give you a definite business advantage.
For instance, your marketing campaign might require the names and e-mail IDs of engineers who actually use the product on the shop floor. This will help your e-mail marketing campaign personalize the mail apart from discussing product specific details. Most industrial products have multiple uses. By limiting your e-mail to the application relevant to the engineer your mail has a greater probability of being read and recalled.
Similarly, recruiting candidates for specialized functions is faster if you have the names of people already working in the field. Once the name and contact details are available, your HR personnel can proceed to make a competitive offer.
Head Field has people trained to gather information on other areas such as the political and economic climate of various countries and regions. This can help decide whether you want to expand to those countries. Information about regulations and tax laws can also be obtained from Head Field for a host of countries.
Almost all these factors that impact business decisions change dynamically. Head Field has the necessary resources to keep updating you on changes relevant to your business.
View Complete Details
Research Oriented Services
Get Latest Price
All businesses require specialized analysis of data to ensure that they remain profitable and grow. These research tasks could be in the form of market research, business research, financial research, etc. Most senior management personnel are busy with a host of decision-making tasks each day. While a business’ internal data can be analyzed by your in-house researcher, they might have neither the time nor the expertise to study other issues.
Head Field offers affordable research oriented services with clear analyses to help you make important decisions. Head Field’s researchers can compile reports that provide data and the reasoning for arriving at the conclusions. This enables you to verify the logic employed to reach conclusions.
Businesses wanting to enter new geographic regions can use Head Field’s services to decide whether the economic and political climate of the market warrants the investment. Head Field can provide country-specific and industry-specific reports that will be informative. Head Field’s researchers ensure that all data provided is relevant and that the analyses take into account multiple variables such as the global scenario and local sentiment.
By making use of Head Field’s comprehensive research oriented services that utilizes service oriented architecture and web service architecture, you can make the best business decisions without spending a fortune on researchers. Head Field employs well-qualified researchers who are conversant with global business practices as well as current political trends. They are experienced in the field of making business plans, SWOT analysis and other management models to best understand the pros and cons of management decisions. Our offshore researchers can even help you by providing you expert advice upon the viability of business plans and the future planning process through reasoning and citations.
Head Field will take care of all your market research jobs, Internet research jobs, and online market research jobs. We have experienced people who take up freelance research jobs. We have specialists for business research jobs and equity research jobs. If a research job can be done from India, then Head Field will definitely be able to find the right person to do the work for you.
If you believe that a business has to consider factors such as tax and labor laws, consumer confidence, cultural preferences, and more before entering a new market, you need to make use of Head Field’s research oriented services to stay ahead of the competition. One bad decision can wipe out profits made in other areas.
Besides, as a corporate professional you know that even existing markets need to be constantly monitored to keep tabs on changing consumer preferences. This again can be a time consuming job that also requires in-depth analysis of internally generated data as well as external factors that impact consumer decisions. Head Field can help you come to the right business conclusions at a lower cost by having our India-based analysts crunch the data on your behalf.
By relying on Head Field’s services to run your business, you will be able to tap into a talented pool of researchers without incurring establishment and administrative costs. You just have to pay for the service you require, which will certainly be less expensive that housing a lot of research professionals in your country on a full-time basis. Our consultants will deliver value for money.Almost all these factors that impact business decisions change dynamically. Head Field has the necessary resources to keep updating you on changes relevant to your business.
View Complete Details
Customer Care Agent Services
Get Latest Price
Head Field can help your business reduce these customer care expenses while ensuring round-the-clock service. Head Field offers you the opportunity to have a customer care agent located in India. With a toll-free line and e-mail access customers can be attended to as soon as they contact you.
Head Field will recruit and help you train the customer care agents so that they respond appropriately to customer concerns. Head Field will establish the customer care agents in an office administered by us so as to constantly monitor and improve their performance. This will ensure that your toll-free number is manned 24x7.
Customer care agents can advice a customer on proper procedures to adopt to ensure that your product works properly. They can also explain the differences between the various services you offer. Customer care agents can assess the seriousness of the complaint lodged and alert your on-site technicians to visit the customer if need be.
Online and telephone-based technical assistance can be provided by Head Field’s customer care agents. Besides, customer care agents can also be trained to compile reports listing common complaints so that your design team can address these issues. Upon completion of the troubleshoot, these support resources can ask the client for a feedback which can then be sent over to you for further evaluation to help you make informed business decision to further improve your services. Such a responsive business will succeed better in the future.
By outsourcing your customer service jobs to Head Field you are assured of dedicated staff trained to meet all the requirements of your customers at a significantly lower cost.
Make full use of Head Field’s customer care call center to deal with customer concerns. Apart from recruiting and training personnel for call center jobs, we train employees to work as at home call center staff. In a home call center, the customer service agent is ready to respond to customer calls from home. We have access to many trained people who want careers in customer service. They can make virtual customer service calls and also staff contact center jobs to ensure that all your needs are met.
Head Field ensures that voice customer care agents have a neutral accent and can be clearly understood by customers located in any part of the world. They are also familiar with idiomatic English and will not be at a loss to understand customer concerns.
View Complete Details
Sales Representative Services
Get Latest Price
As a business professional you know that your company gets revenues and profits only when a sale is closed. As such a sales representative is a vital part of any business. However, not all sales representatives need to visit target customers. Many sales can be concluded through telephone. This provides a business with opportunities to cut costs.
Head Field can recruit and help train offsite independent sales representatives who can use the telephone to convert leads generated by your marketing department into sales. Alternately they can also work at generating leads which can then be closed by your onsite team. Our sales representatives can work during the business hours of the customer’s country and speak in neutral accents while making their sales pitch.
Head Field will ensure that dedicated sales representatives have all the facilities and infrastructure they need to help them conclude sales. The sales representative with good negotiation skills will be able to gauge factors that make the potential customer hesitate to firm the order and make the appropriate concessions to clinch the deal. By providing the sales representative with parameters within which to operate, you will be able to ensure that the deal finalized by the offsite sales representative is a profitable one.
If you are looking for sales representatives or are unsure of how to hire a sales rep in India, just contact Head Field. Head Field has a data base of skilled sales reps who are looking for company rep jobs. They will be willing to function as work from home sales representatives or as a manufacturer sales rep. We ensure that the qualifications of a sales rep match your requirements. Use Head Field’s services to source sales representatives in India.
Head Field lets you capitalize on and profit from the cost differential between your country and India to employ dedicated sales representatives at a fraction of the present cost. You can choose to either make do with the same number of sales representatives or employ more sales representatives to reach a larger target audience in a short time.
Head Field will help you to recruit qualified sales representatives who can add value to your company without costing you much. Head Field will take care of all the infrastructure and administrative work involved with having a sales representative abroad. Head Field has senior management staff that will monitor and mentor these sales representatives to ensure that they perform at an optimal level. Head Field will ensure that your offsite staff can function in an office atmosphere with all its advantages without saddling you with the additional costs in terms of time and management expertise.
This win-win situation enabled by Head Field ensures that your business benefits from the skills of experienced and talented sales agents without having to pay them the salaries they would command in your country. Take full advantage of India’s skilled manpower and lower costs to take your business to new heights in partnership with Head Field.View Complete Details
Data Entry Services
Get Latest Price
One way of saving time and, therefore, money while ensuring that all these functions are performed is to outsource data entry. When out-sourcing data entry you need to choose a service provider who will ensure accuracy and confidentiality. Head Field’s data entry services provide both at very competitive rates. We have qualified people who will enter all the data in the format you require. We can guarantee 99.9 percent accuracy and 100 percent confidentiality of data.
As you know, inaccurate data entry will throw up the wrong answers when you want to analyze the data you have stored. This can lead to bad business decisions. By entrusting your data entry work to Head Field, you can be sure that the data you are accessing to further your business is accurate.
Besides, data needs to be converted into many different forms such as XML, html, Word, Excel, charts, graphs, and so on. Head Field has the technology and processes in place to ensure speedy data conversion into required formats. These resources can also be trained to work onto your company’s legacy systems which would be unique to your operations and thereby saving your hours of extra work for data migration. Our offices in India are open 24x7 to provide a quick turnaround of all document related work. Our data entry and data conversion experts are qualified to use the latest technology to convert data into different formats. Whether your require Power Point presentations or charts and graphs, we have the personnel to do the work for you.
For data entry, data mining, and data conversion we have established systems that ensure quick and accurate work that you can depend on. Head Field has trained technicians who will accurately enter data which is properly segmented into forms as per your company’s ongoing processes. Quality controllers and supervisors check all work to ensure that no errors have crept in. This double layer of workers ensures that quality does not suffer at the expense of speed. These data entry professionals can also work along with research analysts to come to the right decisions and offer you with concrete data to help you in your decision making.
By choosing to work with Head Field you will be benefiting from the lower cost of workers in India without having to incur the expenses of establishing a branch in India. By utilizing our data entry team in India you can save costs. Head Field can also help you set up data entry from home jobs to further reduce your costs. Freelance data entry is a growing field in India. We offer many people free data entry jobs. Our clients benefit by having access to home based data entry workers. Our team will take care of all the administrative work and ensure that you have the data when you need it in the format you require.
Head Field has experienced professionals who can reorganize data to help you gain new insights into your business. They put their vast experience to very good use by identifying the most valuable data and highlighting this. Continuous interaction with you, our client, ensures that key data is determined and processed quickly.
The team at Head Field works hard to ensure that all our clients are satisfied with our services. We are prompt in our responses and go the extra mile to deliver on our promises.
View Complete Details
need
details