X
View Mobile Number
Hi
I agree to the terms and privacy policy
Verifying...
1

Have a requirement?
Get Best Price

Hi
I agree to the terms and privacy policy
Verifying...
1

Have a requirement?
Get Best Price

Ican was founded and started operations in early 2009 and has rapidly grown into a vibrant diversified company with a staff strength of over five hundred professionals spread across multiple locations. Ican has attained and maintains positions of leadership in its chosen businesses.We firmly believe that irrespective of the industry, organizations that are proficient in acquiring, servicing and retaining the right customers excel in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance.The growth of Ican is spurred by the spirit of the individuals who across levels to keep ahead of the rest, and constantly rise to the challenges that our businesses throw at them. We have a team of highly motivated and competent professionals that propel us to deliver the best possible work products to our clients.Ican's principal Global Operations Hub is in Navi Mumbai in India. Ican occupies a physically walled and state of the art data secured facility with multiple redundancies in place. Many of Ican's diverse businesses are operated and delivered from this location.Ican is an entrepreneurial venture and in turn promotes the same spirit of taking ownership and being accountable in its people. We are proud of attracting, retaining and growing some of the best talent across levels in our businesses. This along with our robust processes and abilities with harnessing technologies plus a 100 person years of senior management experience is what makes Ican a partner of choice for our clients.+ Read More

Nature of Business

Service Provider

Year of Establishment

2009

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Rs. 10 - 25 Crore

GST Number

27AACCI0804M1ZN

Inbound-Appointment Scheduling Service
Interested in this product?
Get Best Quote

Overview:

Appointment setting is the best way for organizing one to one meeting with your clients and sales teams. Proper appointment scheduling can ensure that your sales person spends his precious time in meeting only the best prospective clients out of the entire probable lot.

Our Services and Their Features

Ican BPO uses dedicated online calendar to coordinate between the targeted customers and your sales team. Our appointment sales agents are always willing to serve your customers with the consideration they expect. We handle all your calls proficiently to provide best service to your customer. Our telemarketing professionals will work on your lead list and make persuasive sale pitches to thousands of targeted customers daily. Once the prospective customer gets convinced and is interested in your product and services then our telemarketing agents will set an appointment for your sales team to close the deal.

Why Ican BPO?

  • We guarantee 99% uptime on all our services.
  • We ascertain 24/7/365 availability to ensure that you are in contact with your customers round the clock.
  • You get complete customer satisfaction and quality work.
  • We have clientele spanning across the globe, backed by multi-language support.

View Complete Details

Yes, I am interested!

Email Support Service
Interested in this product?
Get Best Quote

Email Support Service

Get Latest Price

Overview:

Today Email has grown to be one of the prime means of communication and customer relationship management. Since companies have ample amount of emails to handle, opting for email support can play a key role in coping up with the ever increasing demands of high level service by customers.

Our Services and Their Features

Ican BPO facilitates a professional, offshore email-based support system to manage your organization’s email queries and answer them promptly, efficiently as well as accurately. The key features of our Email Support Services are customer care, order fulfillment, technical support, resolution of escalated cases and complete query resolution.

Why Ican BPO?

  • We ensure instant response to the customer email and provide dedicated Customer Support Executives offering high-end expertise and quick response.
  • We guarantee the deployment of highest standard of professionals as well as skilled team for meeting all your company challenges.

The cost of sale lead qualification may vary from company to company on the basis of the different type of product and services.

View Complete Details

Yes, I am interested!

Chat Support Service
Interested in this product?
Get Best Quote

Chat Support Service

Get Latest Price

Overview:

Online chat support is one of the best ways of providing better, faster and efficient customer support services to your customer. Web based chat support is live and your customers will get immediate solutions to their problems. Such efficient customer care will improve your business and enhance your profits.

Our Services and Their Features

Outsourcing live chat support services to Ican BPO Call Center India can help you benefit from expert, efficient and cost effective online chat support services. The well trained Customer Care Executives at Ican BPO can individually answer each of your customers and bring tremendous improvement in your business.

Ican BPO’s efficient Chat Support Executives can help visitors on your websites browse through the products/ services and also provide extra information about the products and services. Chat Support Executives can make the selling process very short and convert the visitors on your websites into potential customers.

Why Ican BPO?

  • Chat support services at Ican BPOs enable your customer to get answers anytime as we provide round the clock service
  • Ican BPO chat support can also reduce shopping cart abandonment rate by up to 50%.
  • Availing our voice and email solution along with web chat support can give you unprecedented web sales.
  • Ican BPO Web chat pros would be a great way to engage your online prospects; they can initiate instant chat interactions and offer promotions to your visitors.
  • Our Live Chat service can be used proactively to close more sales, encourage repeat visits, and augment average order sizes.

View Complete Details

Yes, I am interested!

IT Consultancy
Interested in this product?
Get Best Quote

IT Consultancy

Get Latest Price

Overview:

Outsourcing your IT Consulting services to a reliable service provider can reap you significant benefits not only in terms of cost effectiveness but also in terms of work efficiency. With strong internet infrastructure base and professional IT specialists, India is growing to be the most preferred choice for those seeking to outsource their IT Consulting services.

Our Services and Their Features

Ican BPO has a strong IT Consulting Division that works to make your IT projects a complete success with strong project management. The proven robust architecture with data-driven software development aids us in identifying your true business requirements. Your products’ and business environment’s technical architecture has to be consistent with the project planning and management, therefore it is essential that your technical architecture is reflective of your business objectives.

Why Ican BPO?

  • We have extended our services for a host of varying projects and the clients have expressed utmost satisfaction on the way we help them execute the projects
  • With us you reap substantial cost-cutting and improved efficiency.
  • We work to streamline your entire process of project execution.

View Complete Details

Yes, I am interested!

Xbrl - Extensible Business Reporting Language
Interested in this product?
Get Best Quote

At ICAN, We provide comprehensive XBRL solutions for all your filing needs (10-Q, 10-K, 20-F, Risk Returns) in conformation with SEC guidelines. We have a wide range of XBRL services on offer:

  • Block Tagging for Year 3 Clients.
  • Detailed Notes tagging for Year 1 & 2 clients.
  • Risk/Return documents for Mutual Funds.
  • Ability to prepare XBRL for Foreign filers
  • Tagging based on IFRS Taxonomy.

XBRL stands for eXtensible Business Reporting Language. Instead of treating financial information as a block of text, XBRL provides a computer-readable tag to identify each individual item of data. By attaching identifying tags to individual pieces of data, a business reporting document becomes “intelligent” data, allowing the exchange of business reporting data by encoding the information in a meaningful way.

Computer applications can use the XBRL data to recognize the information in an XBRL document - selecting, analyzing, storing, and exchanging it with other computers and present it in a variety of ways for users. As companies review their business reporting disclosure controls and procedures and begin to comply with new filing requirements, XBRL is becoming the chosen tool to help facilitate and restore confidence in business reporting and in turn, to communicate accurately the value of the company.

View Complete Details

Yes, I am interested!

Inbound-Customer Support Service
Interested in this product?
Get Best Quote

Overview:

Revenue generation is the soul of any business as a result whatever be the plan of action, customer will and always remains the most important factor in any business operation. Reason behind being that they are the prime reason the services are delivered. As a result communication with them whether be it through telephones, emails, etc. is one of most significant aspect in the process of revenue generation. Quality customer care services can go a long way in uplifting the organization level. Customer service call center has a unique track record facilitating the best service to worldwide clients.

Our Services and Their Features:

Ican BPO, a perfect customer service call center facilitates the best customer relationship services to its clients. We harness the best manpower and deploy our best training facilities to ensure that the customers have the best experience with our professionals. We understand that our service is the face of your business and can bring in significant results to your market reputation.

Why Ican BPO?

  • A 24/7 dedicated customer service call center service so that your customers experience best services round the clock.
  • 100% transparency in operations; complete support of professional and well-equipped associates.
  • We give you a perfect mixture of quality as well as affordable customer service.

View Complete Details

Yes, I am interested!

Inbound-Order Taking Service
Interested in this product?
Get Best Quote

Overview:

When a customer visits your catalog or website and wants to purchase your product or service, a phone call is usually the most preferred method for contacting you. Order taking services ensures that you never miss such calls from your customer. Mostly businesses using website, television or a radio advertisement to sell their product or services have to experience the order taking cycle. This service proves to be very beneficial to the companies who have complicated product and services and requires providing information to customers.

Our Services and Their Features:

Ican BPO has the competence to answer all your telephone calls 24/7, we can handle inbound call traffic in tremendous quantity. Whether you are selling a single product or multiple products, we have order taking services that is scalable and customizable enough to handle all your needs. We can save your in-house cost of establishing a separate a call center for sale and order fulfillment.

Why Ican BPO?

  • We deploy the latest technology, expertise and a flexible workforce to tackle high volumes of calls with a personal touch.
  • We facilitate order taking service in which the consumer can directly talk to live person to place an order and thus helps you to increase sale.
  • With us you get guaranteed 24 * 7 * 365 support.

View Complete Details

Yes, I am interested!

Inbound-Soft Lead Generation Service
Interested in this product?
Get Best Quote

Overview:

Our soft lead generation can prove beneficial to both the buyer as well as the seller. The buyer can request information from several businesses that offer product or service that they are looking for and the seller is given the opportunity to pitch their product or service to someone who has given them permission.

Our Services and Their Features:

Ican BPO evaluates the need, interest and the underlying values of the consumers. We know that each generation has its own characteristics; keeping this in mind we categorize by generations and provide product and services accordingly. Our staff helps you create a program script containing your key qualification questions and defining what a lead is for your company.

Our Soft Lead Generation involve several phases, they are:

  • Script & List Creation
  • Inbound, Outbound & Follow Up Desk
  • Qualification and Lead Ranking
  • Lead Distribution

Why Ican BPO?

  • We provide high-quality market research which includes expert analysis of markets, products, services and competition.
  • You get shorter design-to-market lead times so that we can facilitate the most appropriate products and services.
  • With us you can avail unique insight into perceptions, experiences & attitudes influencing consumers’ beliefs & spending habits.
  • We ensure best updates on the campaign without losing the process track; every time Ican BPO creates a sales lead for your company, you get notification through email.

The cost of soft lead generation may vary from company to company on the basis of the different type of product and services.

View Complete Details

Yes, I am interested!
Tell us what you need, and we’ll help you get quotes
Tell us what you
need
Receive seller
details
Seal the deal
Pay with IndiaMART
Tell us what you need, and we’ll help you get quotes
I agree to the terms and privacy policy