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Products & ServicesView All
Inbound-Appointment Scheduling Service
Email Support Service
Chat Support Service
Xbrl - Extensible Business Reporting Language
Inbound-Customer Support Service
Inbound-Order Taking Service
Inbound-Soft Lead Generation Service
Inbound-Product Information Request Service
Outbound-Up Selling & Cross Selling Service
Outbound-Appointment Scheduling Service
Outbound-Lead Generation Service
Ican Bpo Pvt. Ltd
Ican was founded and started operations in early 2009 and has rapidly grown into a vibrant diversified company with a staff strength of over five hundred professionals spread across multiple locations. Ican has attained and maintains positions of leadership in its chosen businesses.
We firmly believe that irrespective of the industry, organizations that are proficient in acquiring, servicing and retaining the right customers excel in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance.
The growth of Ican is spurred by the spirit of the individuals who across levels to keep ahead of the rest, and constantly rise to the challenges that our businesses throw at them. We have a team of highly motivated and competent professionals that propel us to deliver the best possible work products to our clients.
Ican's principal Global Operations Hub is in Navi Mumbai in India. Ican occupies a physically walled and state of the art data secured facility with multiple redundancies in place. Many of Ican's diverse businesses are operated and delivered from this location.
Ican is an entrepreneurial venture and in turn promotes the same spirit of taking ownership and being accountable in its people. We are proud of attracting, retaining and growing some of the best talent across levels in our businesses. This along with our robust processes and abilities with harnessing technologies plus a 100 person years of senior management experience is what makes Ican a partner of choice for our clients.
|Nature of Business||Service Provider|
|Year of Establishment||2009|
|Legal Status of Firm||Limited Company (Ltd./Pvt.Ltd.)|
|Annual Turnover||Rs. 10 - 25 Crore|
Corporate Social Responsibilies
“At ICAN we understand that any organization is as good as the society in which it operates. We acknowledge our social, moral and ethical responsibility towards the betterment of various elements of the society we live in. We believe that this is one of the unsaid and underestimated aspect of business excellence which few organizations have come to take notice of. Along with our employees, we have taken one such step to touch lives outside the professional arena. We recently have pledged our support to Rays of Hope Ministries.
Through this initiative we hope to make a difference to the many orphans in the institute, just as we have done with our internal and external clients. The generosity of our employees to extend financial help further testifies to the company’s strong ethical convictions and moral codes which in no lesser means have had us excel in our business assignments as well.
We look at this effort as a way of giving to the society what the society has given to us – sustenance. We do see an indirect correlation of these activities with business values, which by extension drive business operations – after all socially aware and active organization are more likely to stand the test of time, and we are one of the proofs of that.
To do your part in improving the society which sustains everyone – big or small – please click here.”
- Nitin Chacko
- Vinod Rao
- Adarsh Shetty