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Established in Calgary in 2008, idocz provides customized business solutions in the areas of Document Processing, IT, and Drafting for a broad set of organizations in the North American market. idocz is an accredited member of the Better Business Bureau, a contractor member of ISNetworld, and ISO 9001:2008 certified (production office). + Read More

Nature of Business

Service Provider

Year of Establishment

2008

Imaging Solutions
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Imaging Solutions

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By utilizing a highly trained staff, idocz imaging services offers a number of value added solutions to help solve your company's current document management headaches.

What we do:

We digitize various media so that they can be stored electronically on your company's internal database. These documents are processed in a number of automatic and manual ways to ensure that all relevant text can be made searchable, and all documents can be indexed and classified in an intelligent way.

Paper Documents | Microfiche | Microfilm | Aperture Cards| Well Logs | Geological Maps | Large Format Drawings

How we do it:

Initially, we create up to four foot wide, high quality scans of every document you deliver, be they backlogs of old files or recurring sets of new ones, we take note of which file folder, box or binder they came from. From this information our technicians create metadata for the documents themselves so they can be indexed, classified and searched for based on the fields you specify.

The next step is to deploy Optical Character Recognition (OCR), which scans each document, automatically identifying letters and words. If a higher level of text recognition is required, our technicians will create a layer on top of your document and manually input all the data you may need.

What this means for you:

By utilizing this service from idocz, your employees can spend their time more efficiently because every drawing, diagram and document can now be found right from their workstation, and because we have the people and tools to do this job effectively, these services can be delivered immediately, in a highly cost effective and secure manner.

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Well File Solutions
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Well File Solutions

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What we do.

idocz offers custom digitizing services that surpass traditional scanning. Our solutions provide you with a product that adds value to your Well Files. We not only scan and index Well Files, but offer direct upload into your document management system, hosted solutions and advanced metadata based classification. Our digitized Well Files offer a wide range of advantages over both physical and basically scanned documents. These include:

Increased Access

Cross Document Search Capabilities

Reclamation of Space

Creation of Backups

Reduced Reproduction and Circulation Costs

How we do it.

Our expert technicians will scan your documents, geological maps and logs at the best possible quality with optical character recognition. We will then classify and index the files after gathering the requirements of your classification structure. If you do not currently have a classification structure, we will work with you to develop a structure that accomplishes all of your needs. As the specification of documents is increased your ability to accurately locate an item increases dramatically.

idocz understands that Well Files and their associated classification is a process unique to each company and department. Your requirements will change based on the type, age and status of a well. Which is why we will always complete a sample Well File, free of charge, before a projects startup to ensure that your needs are correctly identified and met.

Our hosting and upload services increase access to your Well Files, allowing you to view them virtually anywhere and anytime. Our unique hosting system can provide you with the organization and security of a content management system without the price and overhead of an internal system. We will work with you to develop a level of hosting that suits your needs and budget from a basic upload to multiple tags.

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Support & Administration
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Support & Administration

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Keeping an enterprise investment running smoothly requires ongoing support. Technical issues are often uneven in their demand pattern, and can occur any day of the year, at any time. Successfully leveraging your ECM investment and having happy users and customers can often be put at risk with inadequate support.

idocz offers a competitive and concise solution to repetitive support tasks. We work with our customers to develop a customized solution, to their specific ECM support requirements. We are able to provide first level support for your bug fixes, user tickets and enhancements - 24/7, 365 days a year - with highly trained and cost competitive professionals.

Maximize your staff:

idocz understands that using your company's limited and specialized staff for IT support is inefficient and disruptive. Support calls can interfere with ongoing projects and business productivity, while job satisfaction and employee retention can be impacted by onerous on-call duties.

Advantages:

On Demand Information Access

Professional Expertise

Cost Savings

Concentrate more on your core business

Improved Employee and Customer Satisfaction

Increased Efficiency

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Document and Drawing Conversion
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Whether your project requires you to convert your files into secure viewable formats or to a form that offers much richer editing options, we have specialized software and processes capable of converting your files into the format that you need.

Examples include scanned PDF documents into properly formatted Word documents with image preservation, Word documents into highly secure PDF files, PDF into published E-Books, TIFF into workable CAD, and CAD into PDF.

CAD Formats (i.e. DWG, DXF)

Microsoft File Formats (i.e. XLS, WMF, DOC, PPT, PUB, ect.)

Image Formats (i.e. SVG, EMF, EPS, AI, TIFF, ect.)

PDF Conversion

We are also able to convert large quantities of physical media forms, such as stores of Floppy Disks into more secure forms, such as CDs or onto hard drives.

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Enterprise Content Management
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idocz offers solutions that address the entire information management lifecycle. ECM Systems are very broad in their functions, and the most powerful when they have been configured or integrated with applications that support your unique business needs. Our technical experts have extensive experience configuring, customizing and integrating ECM systems with other applications to meet the content management requirements of our clients.

Enterprise Content Management is more than a technology, it is a business practice involving solution design expertise, governance, change management and multiple technologies to capture, move and manage unstructured content. We address this by merging business processes with technology to provide you with a holistic Enterprise Content Management solution.

Our Solutions

Implement and Configure

Content Management systems are a large investment that can greatly increase the efficiency of your business, as long as they are working for you. You haven't optimized your investments until you have configured them for y our unique use. idocz will help you identify your requirements, and define the projects scope. We will then deploy your new system and configure it to optimize your investment.

Process Flows

Document Groupings

Search Features

Retention

Security

Risk Identification

Scope Definition

Deploy

Configure

Migration

New systems require labor-intensive processes to migrate data. While some of this migration can be done automatically, not all information conforms to the requirements necessary to do so. We can assist you with this labour intensive task, providing automatic migration tools and manual migration services where appropriate.

Mapping

Convert Unstructured Data to Structured Data

Automatic and Manual Solutions

Migrations of Databases, File Stores, Screen Scrapes

Customize

You have an expensive tool that meets most of your needs, but some of the functions you require may not be met by the product. idocz will work with you to gain an understanding of your needs. We will then make changes to the tool that are unique to your needs.

Add-on Modules

User Interface Customizations

Built in Workflows

Integrate with Authentication Systems

Streamline Data Entry through Custom Forms

Administer

Whether you are struggling to provide enough work for a full time employee, not technically inclined, or are simply trying to cut back on your budget, idocz provides IT administration solutions to create the perfect environment for your business. We understand that administration requires a unique relationship with business groups to recognize their needs and preferences. Our administrators can provide database configurations, access permissions, new users, user groups and module installs along with numerous other solutions that you may require.

User Account Maintenance

Module Installs

Upgrades

Support

idocz offers a competitive and concise solution to repetitive support tasks. We work with our customers to develop a customized solution, to their specific IT support requirements. We are able to provide first level support for your bug fixes, user tickets, and enhancements - 24/7, 365 days a year.

24/7 Help Desk Support

Bug Fixes

 

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Custom Corporate Smartphone Applications
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The Smartphone market has exploded over the last few years with powerful processors, abundant memory, larger screens, and open operating systems which have opened the door to a vast variety of mobile applications. With the limitless possibilities for mobile applications companies have begun to realize the potentials for optimizing communications, streamlining information, and capturing new audiences.

Our team will work with you gather your requirements, vision, and objectives for your application. We develop and deploy your application on the operating systems you require.

idocz has experience with developing applications for Android, Blackberry and iPhone with the ability to develop for any of the following platforms.

Mac OS/Objective-C

Blackberry OS/JDE

Windows Mobile/.NET

Google Android/Java

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Workflow Solutions
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Workflow Solutions

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idocz provides a full lifecycle solution to enhance the efficiency of your workflow processes. Working closely with you and your employee's, our workflow consultants will provide you with an assessment of your current processes and recommendations to streamline them. Our experienced team can then assist you with any digitization, data entry, or system upgrades that may be needed implement your workflow changes.

Workflow Consulting

idocz consultants will work with you to get a clear understanding of your current workflow processes and procedures, then discuss your pain points and workflow goals. Our consultants will then take this information away, and using experience and industry best practices, we will come back with a set of recommendations to streamline your processes.

Implementation and Training Support

After our workflow consultants have worked with you to streamline your workflow processes, we will complete the transition by providing implementation and training support.

Data Entry Solutions

Monotonous data entry tasks decrease the productivity of you professional staff and can lead to a high margin of errors. idocz's confidential data entry services can provide you with a cost effective and efficient alternative, giving you the flexibility to respond to workload fluctuations with out the burden of high overhead costs. Additionally, all of our data entry solutions follow rigorous quality assessments to ensure the lowest possible error rate.

Onsite Document Technicians

If your staff is stretched too thin, or if you are just having trouble finding the right person for the job, idocz provides onsite scanning, data entry, and document possessing to successfully complete your workflow processes.

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A Digital Well File Management Tool
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A major challenge within every digitization project is a key shift in mindset and practices for those involved. Similar to the recent transitions from books to kindles, mail to e-bills, and video stores to on-demand downloads, digital well files offer a wide range of advantages, but these features can only be optimized if the experience is made effortless.

Staff used to be able to leaf through paper well files presented to them by their friendly records centre staff, but now programs present daunting lists of search results to navigate through. This new way of searching for well files can make it difficult for staff, adding time to their day and even discouraging use.

At idocz we have addressed this change by working with real people to develop a state of the art program that has been specifically designed to ease this transition. idoczWELL uses a unique viewer based on the same tabbed structure currently used in manual paper well files, and allows you to browse through documents in a manner that is familiar. All of the benefits of digital files are preserved, but your staff'sexperience is easy and painless.

Some of the features of idoczWELL are:

24/7 Remote Access: View your well files from anywhere at anytime

Simultaneous Access: More than one person can access and view a well file at the same time

Advanced Search: Uses Keywords and Fields to look content across all well files

Tabbed Browsing: For those who prefer to look at well files through traditional tabbed sections

Results Filtering: Allows you to narrow down to find the exact document you are looking for

Customized User Preferences: Allows you to personalize your well file experience by setting up and saving your viewing preferences at the user level

NTS and DLM Compatibility: Supports both Alberta and British Columbia well identification formats

Multiple Classification Styles: View your well files in the structure you are familiar with, if your company uses more than one model (i.e. Corporate and Field Structure) you can switch back and forth between views

Revision and Version Controls: Track changes and updates to your well files

Built as an Add-On for Microsoft SharePoint so you get the added benefits of a document management system

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