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Consumer Goods & Retail

Intertek works with more than one-third of all global retailers’ supply chains to ensure their apparel, consumer electronics, household appliances, footwear, furniture, juvenile products, toys and soft home furnishings meet rigorous industry standards, while reducing time to market and overall costs. We help our customers set, meet, maintain and evolve quality, safety and performance standards for their product lines, business operations and supply chains.As a leader in the consumer products testing industry, Intertek delivers technical expertise, tools and resources to keep our customers ahead of industry trends, build scalability into their business and maintain a competitive advantage.

Testing Services for Consumer Goods
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As the global leader in the testing of consumer goods, Intertek is accredited to test according to an array of national and international standards, such as European Standards and Directives (such as the EU Toy Directive), GB Standards issued by the Standardization Administration of China (SAC), the Chinese National Committee of the ISO and IEC, American Association of Textile Chemists and Colorists (AATCC), ASTM International (ASTM), The US Consumer Product Safety Commission (CPSC) (including to CPSIA), International Organization for Standardization (ISO) and more.With over 1000 offices and labs in over 100 countries, Intertek utilizes approved testing methods, standards, and state-of-the-art equipment to assist clients in not only achieving regulatory compliance but also precisely identifying where hazards are likely to occur, where critical points for corrective action are necessary, and where continued monitoring in the supply chain is required in the following industries.

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Inspection Services for Consumer Goods
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In today’s truly global economy, performing textile and apparel inspection, juvenile products inspection, food inspection or appliance and electronics inspection is essential as these items most likely endured a long journey from their point of origin to their final destination. Retailers and distributors are often far removed from where their products are produced, making it both important and challenging to ensure your interests are being well protected and your products are of the highest quality possible. Despite advances in remote communication, there is still no substitute for supervising the manufacturing process at the local level. By employing a trusted, independent inspection and testing entity to monitor the manufacturing process, you are able to identify and control quality issues at the source.Intertek is strategically positioned to help our customers meet quality, safety and ethical standards regardless of where they or their customers are located around the globe. Our mix of testing, inspection, auditing and consultancy services is unparalleled in the consumer goods arena, making Intertek the supplier of choice for many of the world’s leading brands. Intertek inspects products and processes on your behalf at all stages from sourcing factories, through the manufacturing process, to delivery. Our solutions include.

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Certification Services for Consumer Goods
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Product certification (the end result of a successful conformity assessment) is required before products may be sold in a particular market. This is usually demonstrated via a market-specific certification mark on the product itself. Examples of these certifications performed by Intertek include Toy Safety Certification, JPMA Certification, ETL, BRC, Quality & Performance, GS, GOST R, various Food Quality and Safety Certifications, GMP - ISO 22716 and more.With over 1000 offices and labs in over 100 countries, Intertek even offers unique certification programs aimed at building a more eco-friendly environment such as RoHS, Eco-Textile Certification, and chemical certification to assure products and facilities are free from restricted or toxic substances. Intertek Social Accountability Compliance Verification is available to ensure you and your suppliers comply with corporate social responsibility values, ethical standards, and best practices. Intertek can even offer entire Systems Certifications to confirm that your strategic business systems are in full compliance with appropriate national and international standards.

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Outsourcing Services for Consumer Goods
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Outsourcing, with its focus on specialization, alliances, and innovation, has become one of the most widely used management tools for building and sustaining competitive advantages.  With offices and laboratories in over 100 countries, clients use Intertek every day to outsource.

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Quality Assurance Services for Consumer Goods
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As a leading global provider of quality and safety services for over 100 years, Intertek not only understands the struggles you endure, but also can identify the precise strategy and path you need to follow for total quality assurance throughout your entire supply chain. As your partner in the process, we are here to support you every step of the way at implementing the very best solution possible for your company and end consumer.

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Risk Management Services for Consumer Goods
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Product risk and human behavior are, in fact, predictable. Intertek provides clients with the power to make decisions based on the most accurate and complete assessment of risk.By assessing, identifying, and predicting potential hazards at the concept stage, Intertek enables your company to encourage innovation, increase speed to market and reduce cost of product.Using highly skilled industry-focused safety engineers, scientists, and research specialists, Intertek provides you strategic solutions and tactical resolutions such as:Injury/Fatality/Recall DataAnalyzing millions of data records, Intertek thoroughly examines prior customer complaints, recalls, injuries and fatalities related to products similar to your own. In order to prevent repeating the flaws of past, understanding exactly what products and their particular features caused complications is key.

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Environmental Impact Solutions
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Today’s consumers demand that goods not only be manufactured to meet quality and safety requirements, but be sourced and manufactured using sustainable practices that do not adversely impact people or the environment.In order to achieve this, manufacturers and retailers need to identify, measure and reduce the environmental impacts of all their business activities, including products, packaging, supply chain and the organization.To help our customers implement a comprehensive approach, Intertek offers a range of environmental impact solutions that include:Instant LCA™ Software – Intertek offers web based software developed to perform instantaneous LCA assessments of products, enable eco-design and assist in eco-labeling. Instant LCA Software™ enables non-experts to compare the environmental impacts of products by manipulating key parameters that significantly alter the environmental footprint of a product. Presented in an easy to use interface, the Instant LCA Software™ allows users to utilize LCA data to inform smarter product design. Instant LCA Textile™ and Instant LCA Packaging™  are currently available on the market.

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