Invensis Technologies (P) Ltd.

Regardless of how brilliant your direct marketing campaign is, failing to implement a successful follow up strategy will severely hinder the results. A friendly, informative follow up call is the key to success in any direct marketing campaign and can be crucial for building strong customer relationships and driving sales. Outsourcing customer follow up call center services to Invensis will enhance the performance of your marketing activities and strengthen your company’s brand.
Follow up call center services from Invensis will increase the return on investment from your direct marketing campaign and result in a reduction of cost per lead. Our call center executives are extremely knowledgeable in soft selling techniques which will prove to be very beneficial for nurturing customer relationships, while also having a positive impact on your bottom line.
Follow up call center services from Invensis has proven to be extremely beneficial for businesses by:
Reducing cost per lead acquired with direct marketing activitiesCreating new salesEnhancing the quality of leads

In order to increase sales and amplify business growth, having a dependable supply of quality leads for your sales team to follow up is crucial. Appointment setting services from Invensis simplifies the task of lead generation and boosts the amount of time your sales staff spend directly pitching to clients. Using lists of profiled and targeted information, our appointment setting lead generation executives make cold calls and set up appointments with potential leads. In addition, we also prepare reports containing information which will ensure the sales person is prepared to address the unique needs of the client and any other useful information which has been identified.
We understand how valuable your time is and only schedule appointments with the most appropriate decision makers, who have displayed genuine interest in your business. While conducting calls, we recognize that we are representing your organization. We conduct ourselves in such a way as to align with the values of your brand and provide the utmost level of customer service. Outsource appointment setting to Invensis to ensure a more efficient method for lead generation, which allows your sales personnel to focus their efforts towards generating revenue, rather than chasing up quality leads – ultimately enhancing the revenue of your business and giving you an advantage over your competitors.

It is inevitable that over time your business will lose some clients. The reasons behind a customer leaving are limitless and sometimes unavoidable. However, in a large number of situations, clients can easily be won back. Invensis provides outbound call center services, which focus on reactivating dormant clients.
Reactivating existing customers is much easier and cost effective than generating new leads, but this sales avenue is often forgotten by businesses. Invensis re-engages with your clients and reminds them of your products, associated benefits and why they were a customer in the first place. By showing that you care about their business and are willing to put in the effort, many clients will again become active users of your product or service.

Having an effective, proactive method for subscription renewal in place ensures a high level of customer retention. With over 13 years industry experience, Invensis provides cost effective call center subscription renewal services, which are aimed towards amplifying sales, while providing a great experience for the consumer.

Conducting market research allows businesses to gain insights which can be beneficial for their operations. Research assists in identifying the wants and needs of consumers and gauges customer satisfaction. The process for conducting market research is a time consuming and often expensive process and most organizations do not possess the internal capabilities to efficiently complete this task. Outsourcing market research call center services to Invensis is a cost effective solution for gathering large quantities of research data.
Our call center market research professionals receive in-depth training towards surveying techniques, as well as telephone soft skills, which allows them to conduct well structured call center surveys and develop insights into how you can more effectively cater to your customers’ needs. Invensis provides call center services for qualitative and quantitative research and can conduct a wide range of market research functions, including:
Focus Group Calling Product Testing and Evaluation Customer Follow Up Customer Retention Polls and Surveys Customer satisfaction survey calling

Telemarketing is one of the most cost effective methods of driving revenue growth for your organization. With over 13 years of telemarketing lead generation experience, Invensis has the capability to drastically enhance your sales efforts. We operate using T1 secured lines and maintain 100% transparency in our operations, to assure information security.
Invensis has been listed amongst the best outbound telemarketing lead generation companies, through the commitment to developing a customized solution for each client. Invensis strives to gain a thorough understanding of what makes clients' businesses unique and use this to generate sales and leads.

Maintaining an accurate database is essential for assuring your marketing activities do not go to waste. Our data validation and cleansing experts detect and rectify any incorrect or inaccurate data contained within your database, to enhance the effectiveness of your marketing campaigns and your return on investment. A clear, succinct and precise database will allow you to effortlessly promote your product or service to potential clients.
Over time it is inevitable that customers’ information will change, whether this is due to a change in address or a multitude of other reasons, regularly updating databases is crucial for avoiding data duplication and wasted time and resources. The accuracy of your database can directly affect the return on investment for your sales and marketing activities. Outsourcing data validation services to Invensis is a cost effective solution to warrant you get the most out of your marketing efforts.