ISS Security Service

The Needs Assessment component of the System Development Life Cycle (SDLC) is an extremely critical activity to ensure that all requirements for a solution will be satisfied. In cooperation with the Client, requirements are discussed and documented, and a ‘Gap Analysis’ is performed comparing the requirements to the ‘out of the box’ solution. At that time a decision is made for each ‘Gap’ identified as to whether the solution needs to be modified or if the Client’s business process (in that particular requirement area) will be changed to conform to the functionality being offered by the un-modified solution. It is during this activity that interface requirements are also considered (i.e.; what other systems need to transfer data to/from the ISS Group solution).

When you think about everything that’s unique about your company—your vision, processes, and business model, plus the singular advantages of your products and services—it’s obvious why customization is essential to your success. You need solutions you can easily adapt to work the way you do. That’s why at ISS Group our solutions are built on platforms that offer the least amount of customizations, and offer more in the way of user configuration. Our solutions are extremely flexible and come with tools that let you, the user, perform very simple or highly complex configuration with minimal effort and maximum speed.

All ISS Group solutions are highly configurable and implemented in less than 30 days for a low fixed investment providing your company the opportunity to recoup and profit on that investment within months.

The process begins with defining your objectives through analysis of your needs. What problems do you face? What works well? What doesn’t?

Our account management, software maintenance and technical support services guarantee a highly successful investment.

Our consultants and systems engineers all have real world experience of delivering solutions to meet the information needs of large corporations through to small companies. Their expertise extends beyond ISS Group tools and solutions, to the databases and operating systems which power business today and to the other systems, which it is routinely necessary to integrate with to deliver a quality, integrated information solution.