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Warranty

  • Manufacturer's warranty : 24 months FREE service.
  • Limited lifetime guarantee* for all Fenix LED flashlight by Lightmen.
  • Lightmen's guarantee: FREE service including compensation for postage. Yes, we will take care of postage charges for any manufacturing defects within 24 months of purchase.
  • *Limited lifetime warranty: We will service products bought from us even after the Manufacturer’s warranty has exhausted. After expiry, you can still avail the latest spares, accessories and repairs for your product from us for a minimal charge.

Returns/Replacement

To avail a refund/return/replacement, contact us with your problem and we will resolve it immediately. The products can be shipped to our Hyderabad branch only after a confirmation mail about the same has been sent by us.On Batteries and Chargers Adapters: Refunds and repairs are not applicable on batteries and chargers. This is because mishandling the batteries or negligence in inserting the batteries correctly into the charger socket can cause easy damage. We advise our customers to be diligent with the positive and negative ends while inserting the batteries into the torch.Be assured that all batteries and chargers are checked thoroughly before dispatch. Nevertheless, faulty batteries/chargers on arrival (or within one week of arrival) will be replaced so long as no abuse has been done to them. These can be returned to us for inspection after an approval email has been sent.After inspection, the replacement product will be dispatched. We will also bear the return shipping charges (both ways) in this case.+ Read More

WHY BUY FROM US?

  1. Buying from us is a cakewalk. We think the following points are worth considering when making your purchase.
  2. FREE LASER ENGRAVING (OPTIONAL)
  3. We offer laser engraving option to customize your flashlights and give it a personal touch. We offer this service for no additional charge.
  4. We are Direct Importers and Authorized FENIX Distributors in India!
  5. There are no middlemen involved in the chain, thus, giving you the best price possible.
  6. We want to hear from you- good or bad!
  7. That's why we display a contact link at the top of every page of our website. Whether it is a particular query about a product or simply flashlights information you are after, feel free to email us or call us on +91-9849000777. We are also open to any suggestions you have to offer.
  8. FREE & Fast Delivery.
  9. Nobody likes to wait around for days for a product they order. Every order that we receive before 5pm (Monday to Saturday) will leave our warehouse on the same day either by DTDC or First Flight Courier, if you choose the Next Day delivery option. Additionally, our Standard Indian delivery service (3-4 days*) is completely FREE for orders over 2,000/- in value.
  10. Stockist and Distributors of 100% Genuine Product
  11. We are authorized stockist of all the products that we sell. We maintain a large inventory at our warehouse and have the latest in the flashlight technology to offer. We also maintain excellent relationships with our suppliers, so, if you want to get your hands on a flashlight that we don’t have, contact us and we’ll check if it is available to order.
  12. 7 Day Returns Policy
  13. We offer a 7 day no-questions-asked return policy. If the product dispatched to you is not suitable to your needs or you've simply changed your mind, you can send it back to us. It's as straight forward as that.
  14. Our Experience & expertise in LED Lighting & LED Flashlights Industry:
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Payment & Shipping Information

NEFT/Bank Transfer, Cheque or DDProcess your payment to the bank account mentioned below and update the details of the payment and shipping information to sales@lightmen.in. Once this is done, you will receive a call from us within 30 minutes. After we receive the payment confirmation, we will call to confirm the delivery address for shipping the products the very same day.All our products are dispatched via First Flight Courier & DTDC courier service for no charge at all. In case you prefer another courier service, the charges will have to be borne by you.Once the product is dispatched, the shipping information and tracking details will be sent via SMS and email to you.
3.8/5★★★★★★★★★★

Reviewed by 6 Users

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User Satisfaction

Response100%

Quality100%

Delivery100%

N

Nimeshbhai Pramodbhai Patel ★★★★★ ★★★★★

17-December-20

D

Debabrata Das ★★★★★ ★★★★★

06-November-20

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