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144188195215245280

Malhir Tele Media Pvt. Ltd.

Thane, Maharashtra

| Verified Supplier

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Malhir Tele Media Pvt. Ltd. - Service Provider of customer service, revenue management service & customer varification service in Thane, Maharashtra.

Customer Service
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Customer Service

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We at Malhir believe in providing customer experience as a service. Our agents are trained to be the public face of our clients business. To achieve this, we have state of art technology which provides 24X7 multilingual support. Whether it is resolving customer concerns about a product or a service, troubleshooting technical queries, providing information to prospects or creating a revenue channel through cross-sell or upsell, our agents ensure an empathic approach explaining solutions to customers. A seamless experience is what we offer to our customers via an intelligent contact centre.

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Revenue Management Service
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Malhir helps companies manage revenues & collections better and engage with your consumers through every aspect of the consumer billing lifecycle with targeted messaging and effective promotions. Malhir can also educate customers on various online payment modes and ECS payment facilities, increasing on time payments. We don't just stop at calls, but also offer field collection & filed recovery services. Our vast experience in the field ensures that a cordial relationship is maintained with your consumers and prevents customer churn.

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Customer Varification Service
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Malhir understands the complete regulatory framework of the customer verification process. Right from paper based KYC for banks to Aadhaar based eKYC, our agents are adept at the latest in technology for seamless verification of your consumers. With Malhir as your partner, your business can benefit from lower fraud rates and non-compliance issues. However, we do not just aim for legal compliance when dealing with your customers. Whether as part of an on boarding process or getting in touch with an inactive consumer, we focus on the experience rather than the data.

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Credit Validation Service
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For extending credit to consumers, be it for a postpaid SIM card or for issuing a credit card, credit validation is a vital process. Malhir has extensive experience in credit verification for both banking & telecom sectors. From credit worthiness to ability to pay, Malhir's AVCV (Address Verification and Credit Validation) ensures risk mitigation for your business

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Sales Management Service
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Sales Management Service

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Malhir can be your outsourced professional sales team, right from the first cold calling to closing the sale. We have constantly innovated over the past 20 years and use the latest methodologies like Cold Calling 2.0 to insights gained from your organization's process. We have used various tools for list building, lead generation & lead qualification in the past, but are open to using softwares that are integrated in your IT system. Our team is agile enough to sync in with your sales campaigns, be it a series of print ads or a drip email campaign.

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About Us

Malhir Tele Media Pvt. Ltd. - Service Provider of customer service, revenue management service & customer varification service in Thane, Maharashtra.

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Nature of Business

Service Provider

Legal Status of Firm

Private Limited Company
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