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Navigant Technologies Private Limited
Navigant brings together the best in people, process and technology to ensure delivery of the highest quality solutions. The Center has been handling Inbound and Outbound voice and web based outsourcing center for our customers across US, Canada, Asia and the UK, with a proven and highly redundant telecommunications platform.
Navigant Technologies exists to help you better understand and connect with your customers. We see ourselves as a strategic partner rather than a vendor. We engage with select clients for whom we are confident we can add value.
Navigant believes in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. We ask first - what do you want to accomplish? We will understand the drivers of your business and ROI requirements. These priorities will remain balanced with the program objectives throughout our engagement.
We customize our business to fit yours, We are flexible, responsive and easy to do business with. As a partner, Navigant is essentially an extension of your organization; we understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.
Our client's business is the driving force behind our services. We go to great lengths to understand their business and their culture, to become a seamless extension of their organization.
|Nature of Business||Service Provider|
|Year of Establishment||2002|
|Legal Status of Firm||Limited Company (Ltd./Pvt.Ltd.)|
|Annual Turnover||Rs. 2 - 5 Crore|
About The Company
Navigant Technologies is recognized and respected for its superior track record exceeding client and end-user expectations and for building lasting relationships.
The organization's core strengths as a domain and process led BPO company include a seasoned management and operations team, a highly demonstrable track record of seamless process migration and consistent service delivery position us uniquely in the offshore BPO space.
We offer comprehensive business optimization solutions much beyond the traditional out-sourcing. Our focus is to surpass client, end user and shareholders expectations. This is one of the reasons why we have always shown a much higher growth rate than the entire sector during the same period.
Having successfully delivered solutions to some of the top Fortune 500 companies, we have become the global benchmark for delivering customer satisfaction for many of our clients.
We combine our BPO expertise with research & analytics, risk advisory and process consulting services to deliver a broad suite of offerings to our customers.+ Read More
Having 7 years of experience in the BPO industry, Sanjiv Sood joined Navigant in the year 2004 as a Team Manager. He is now an integral part of Navigant.
Shahrukh Azim Khan Operations Manager
Shahrukh Azim Khan has been a key player in most campaigns at Navigant. He has been associated with the company for more than 5 years. His strengths lie in managing teams and delivering results as per the client's requirements.
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