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Navigant Technologies Private Limited

Gurgaon, Gurugram, Haryana

| GST  06AABCN8044K1ZB

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Navigant Technologies Private Limited

Navigant Technologies Private Limited was founded in 2002 with the single mission of delivering a high quality offshore alternative to worldwide businesses looking to outsource. Navigant is a state of the art futuristic international contact center, providing CRM Outsourcing services by integrating people, processes and technology, to focus on the customer.
Navigant brings together the best in people, process and technology to ensure delivery of the highest quality solutions. The Center has been handling Inbound and Outbound voice and web based outsourcing center for our customers across US, Canada, Asia and the UK, with a proven and highly redundant telecommunications platform.
Navigant Technologies exists to help you better understand and connect with your customers. We see ourselves as a strategic partner rather than a vendor. We engage with select clients for whom we are confident we can add value.
Navigant believes in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. We ask first - what do you want to accomplish? We will understand the drivers of your business and ROI requirements. These priorities will remain balanced with the program objectives throughout our engagement.
We customize our business to fit yours, We are flexible, responsive and easy to do business with. As a partner, Navigant is essentially an extension of your organization; we understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.
Our client's business is the driving force behind our services. We go to great lengths to understand their business and their culture, to become a seamless extension of their organization.

Company Album

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  • our-team

Factsheet

Basic Information

Nature of BusinessService Provider
Year of Establishment2002
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Annual TurnoverRs. 2 - 5 Crore

Statutory Profile

GST No.06AABCN8044K1ZB
CIN No.U74899DL2003PTC118976

CEO's Message

CEO's Message
Founder and CEO, Ankur Bhatia, started Navigant in 2003 with a vision to be the preferred partner to international businesses looking to out source. Today, the Navigant "family" provides services from a state-of-the-art contact center located at Gurgaon, the call center headquarter of India. "We believe that our investments in advanced technology platforms, data security and specialized trainings & quality monitoring activities have enabled to achieve high customer service competency levels and identified us as one of the leaders in handling outsourced operations for companies the globe over. We are not resting on our laurels achieved over a short span of just 10 years, though. Our growth will remain both ambitious and robust, as the space we occupy is dynamic beyond measure. It is quite obvious that today's market offers lot many options. With Navigant, you'll find a company that has the best of the platform and the best people to meet your challenge, with you"

About The Company

Navigant Technologies is recognized and respected for its superior track record exceeding client and end-user expectations and for building lasting relationships.

The organization's core strengths as a domain and process led BPO company include a seasoned management and operations team, a highly demonstrable track record of seamless process migration and consistent service delivery position us uniquely in the offshore BPO space.

We offer comprehensive business optimization solutions much beyond the traditional out-sourcing. Our focus is to surpass client, end user and shareholders expectations. This is one of the reasons why we have always shown a much higher growth rate than the entire sector during the same period.

Having successfully delivered solutions to some of the top Fortune 500 companies, we have become the global benchmark for delivering customer satisfaction for many of our clients.

We combine our BPO expertise with research & analytics, risk advisory and process consulting services to deliver a broad suite of offerings to our customers.

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Our Team

Our Team
Sanjiv Sood First General Manager
Having 7 years of experience in the BPO industry, Sanjiv Sood joined Navigant in the year 2004 as a Team Manager. He is now an integral part of Navigant.

Shahrukh Azim Khan Operations Manager
Shahrukh Azim Khan has been a key player in most campaigns at Navigant. He has been associated with the company for more than 5 years. His strengths lie in managing teams and delivering results as per the client's requirements.
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