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Total Revenue Management Services

Total Revenue Management is a software package for Electricity Distribution Companies and allows Billing, Collection and maintains consumer information. The billing is done at the consumer site using Spot Billing Machines. This software package can generate various reports that helps distribution companies to analyse their performance on a daily, weekly and monthly basis. It provides complete information about Demand, Collection and Billing. It enables the consumer to access their consumer account information online [where available].
Features
  • Online & menu driven system
  • Uses Oracle database as backend for this system
  • Main application uses VB, VB.net
  • The MIS reports are generated using JSP and can be made available on intranet for higher management
  • Cash counters use VB.net software
  • Spot Billing Machine software is written using 'C' language
  • Multi-level Security
  • Back-up & recovery to meet the rigorous needs of the DISCOM's
  • Audit tracking of critical transactions.
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The Consumer account information will be made available online for those who have access to the internet. The consumers will be able to view their current period bill, payment details, account balance, electricity consumption details and the respective graphs, reports etc. The consumers will be able to make payments for their electricity bills using payment gateways.

  • Demo for Consumer Account Information [APCPDCL]
  • Demo for MIS Reports [APCPDCL]
  • Power Point Presentation on Online Bulk Billing [NDPL].

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Spot Billing Machine

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NHCL pioneered the use of Spot Billing and one of the early users in Hyderabad for APCPDCL. Other State Electricity Boards including Karnataka and New Delhi have adopted this method.
Spot billing is a revolutionary solution devised with an intention to enable the power distribution utilities to streamline and implement an effective metering & billing system, improve cash flows and to make the processes customer centric.
The spot billing process helps in integrating various activities being handled by several people at multiple locations into a single window operation.
The advantages of spot billing are well recognized by the various electricity boards in the country today. Not only does spot billing lead to much greater demand, revenue-collection efficiency and better decision systems, it also brings intangibles like transparency and better customer service to the system.
The process of collecting billing data from LT / Domestic electro-mechanical meters using hand-held computers also called as Spot Billing Machines [SBM], consist of the following steps.

  • The hand-held computer is pre loaded with a set of records / information based on which the meter data needs to be collected. This includes parameters like Service Number, House Number, Meter Number, Previous Reading etc.
  • The meter reader moves around collecting the required data and enters the meter reading and status into the SBM. Then he will print the Bill for that service and deliver to the consumer.
  • At the end of the day, the meter reader downloads the data into a Computer, where the master database gets updated.
  • At the end of the day, the meter reader uploads the data into a Computer, where the master database gets updated.

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Bulk Billing Services

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The Bulk Consumers are mostly Industrial and large government organizations who use power in excess of 100KW per month. NDPL personnel downloads the monthly consumption data and uploads into the Bulk Billing System. Bills are generated based on the consumption, power factor and other parameters. The Bills are generated and sent. Payments are collected. Additions to the Consumer list and changes to consumer information are handled by the system. NDPL management will be able to view and generate the reports based on their requirement.
Bulk Billing system has an option to provide the online reports for Bulk Billing consumer. The consumers will be able to view their current period bill, payment details, account balance, electricity consumption details and the respective graphs, reports etc. The consumers will be able to make payments for their electricity bills using payment gateways.
Bulk Billing System has option to view customized reports for the selected time period. Consumers can view their online Power Factor graph and can know the details of their Client Manager information.

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