Ninedots Corporate Training Solutions Private Limited

Specific learning objectives include
How their attitudes and actions impact others
New and effective techniques for dealing with difficult people
Coping strategies for dealing with difficult people and difficult situations
How to identify times when they have the right to walk away from a difficult situation
Techniques for managing and dealing with anger

Specific learning objectives include:
Concept of utilizing available time
Planning the day and the priorities
How to use Lotus Note to help ourselves in Time Management.
Eliminating and managing time wasters
Taking effective measures to optimize available time
Understanding and managing urgent and important tasks
Overcoming procrastinationecognize how anger affects your body, your mind, and your behavior.

Recognize how anger affects your body, your mind, and your behavior
Use the five-step method to break old patterns and replace them with a model for assertive anger
Control their emotions when faced with other peoples’ anger
Identify ways to help other people safely manage some of their repressed or expressed anger.

Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
See change not as something to be feared and resisted but as an essential element of the world to be accepted.
Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are.
Recognize that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be.
See change as an opportunity for self-motivation and innovation.

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

Specific learning objectives include:

• Understand that stress is a positive, unavoidable part of everybody’s life
• Recognize the symptoms that tell you when you have chronic stress overload
• Identify those situations in your life that cause you the greatest stress
• Identify those actions which add to your stress
• Change the situations and actions that can be changed
• Deal better with situations and actions that can’t be changed

Professionals at all levels need the ability to project their thoughts and ideas with an assertive communication style. The skill of expressing opinions confidently and clearly is critical. Through workshops, practice sessions, video demonstrations, self assessments, real-playing and role-playing activities, you gain the confidence to behave assertively. You learn to set boundaries, send the right verbal and non-verbal cues and respectfully ask for what you want.

Specific learning objectives include:

• Develop a positive, assertive style
• Respond productively to challenging behavior patterns in others
• Build a personal skill set that will enable you to react positively in demanding situations
• Improve your relationships through a productive and powerful attitude
• Gain confidence in your ability to handle challenging situations
• Generate the results you want when dealing with other people

Networking has been identified as one of the key business development skills & resources of the 21st Century. Correctly utilised, it can have a significant impact on business development, customer growth, market share and can also progress/ fast track career paths through contact and alliance building. The objective of this course is to enhance the networking skills that are inherent in all, through development of skills, building a framework and developing strategy to tap into this art form, for practical benefits in the workplace. To be the modern all-round professional, not only do only do you have to be an expert in your field but to guarantee career success, you will be expected to be an integral part of business development.  Exercises, case studies and examples ensure the practical orientation of the course.
Specific learning objectives include:
To provide a comprehensive understanding of networking – what it is, what it is not, and why it is so important to career and personal growth.
To highlight the role of focus in defining networking goals and creating a strategic action plan for success.
To present the fundamentals of successful networking: building and growing a network, nurturing relationships with key influencers, and refining your professional presence.
To explore traditional networking tools and techniques, as well as the additional networking opportunities of email and the Internet.
To explain strategies for overcoming networking challenges and roadblocks that can detail career success.
Provide leaders with coaching skills to help associates develop networking skills