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Om Tech Solutions

Gurgaon, Haryana
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Contact Center

Our inbound and outbound contact centre services feature a wide range of possible business support models

Inbound Solutions
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Inbound Solutions

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Our team is well-trained in the art of superior customer satisfaction. In fact, we believe that outstanding customer care is a key differentiator for any business striving to succeed in today’s increasingly competitive global market.

When it comes to consumer inquiries and complaints, we respond quickly and effectively with creative win-win solutions. At the end of the day, you reap measurable rewards: customer loyalty, cost efficiency and business growth.

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Email Support Solutions
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Email Support Solutions

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Omtechinfosolutions can effectively handle email support services for all kinds of business processes, from the simplest to the most complex.

Our agents are highly proficient writers, thoroughly trained in providing clear and complete responses to customers. And with systems in place to quickly access standardized answers to frequently asked questions, responses are always appropriate, prompt and consistent.

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Outbound Solutions
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Outbound Solutions

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From the second they say hello, our outbound call center agents are driven by one overarching objective: helping you make strong and lasting connections.

We design and deliver these services according to recognized industry metrics such as sales force productivity, revenue assurance, customer satisfaction, turnaround time, yield and accuracy, just to name a few. Whether you’re boldly testing a brand new market or simply checking in on loyal customers, we’re here to make sure that every call counts.

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