Optimum Infosystem

This service helps take care of the customer’s Operating system under the Windows & UNIX environment. Our services include the following:

At Optimum, we understand the importance of Security within organizations. Having worked with some of the world’s most security-conscious organizations, our consultants are fully qualified with product knowledge of networks, applications and industry-specific security issues.

Our services include managing logical access and control, and enhance operational efficiency with a technically secure environment. Services include but not limited to:

• Infrastructure Administration; manage the creation, amendment and deletion of Infrastructure level user accounts.
• Application Administration; manage the creation, amendment and deletion of application level user accounts

Part of the services also include managing the regular recertification of user accounts, application on-boarding and administration of work-flows

The goal of our database support team is to provide a pro-active support of database systems across all platforms to ensure a stable and efficient data processing environment for our customers. Services include but not limited to: 

At Optimum, we aim at providing database support services at an Incident management and problem management level through performing regular system analysis, evaluation and planning and;
Apart from ensuring the standard metrics in the SLAs are met, we strive toward ensuring open lines of communication through continuous improvement in documentation procedures, establishing application liaison and management reporting.