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Orient Flights Aviation Academy - School / College / Coaching / Tuition / Hobby Classes of lata airline customer service, private pilot license pilot training course & b b a aviation management course in Mysuru, Karnataka.

Nature of Business

Exporter and School / College / Coaching / Tuition / Hobby Classes

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Rs. 5 - 10 Crore

Import Export Code (IEC)

AAACO*****

GST Number

29AAACO5484B1ZG

Lata Airline Customer Service
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Airport customer service personnel make sure that the needs of their traveler are being satisfied. Your aim is toprovide excellent customer service and act as ambassador of the Airline.
As customer service personnel you may work at various levels, from Check-in counters to the front-end of the business and in most cases will be

  • Handling face-to-face enquiries from customers.
  • dealing with passenger enquiries about flight departures and arrivals
  • checking in passengers and giving seat numbers
  • providing boarding passes and luggage labels
  • telling passengers about luggage restrictions
  • weighing baggage and collecting any excess weight charges
  • taking care of people with special needs, and unaccompanied children
  • calming and reassuring nervous passengers

Objective
  • Upon completing this course you will have the skills to:
  • Learn techniques of effective communication and customer contact
  • Understand the various social styles and cultural differences of airline customers
  • Gain knowledge about new trends in customer service
Eligibility Criteria

Anyone wishing to join Hospitality and service sector

Ofcaa Advantage
  • Class conducted by industry professional
  • Option of earning IATA Certification
  • Personality development
  • Familiarization trip to Airline officer, airport and Hospitality industry
  • Free spoken English and Hindi classes for candidates, who are not fluent in English and Hindi
  • Placement assistance

Key Topics
  • Improved Standard of Customer Service
  • Verbal & Non-verbal Communication Skills
  • Customer Contact Techniques
  • Cross-cultural Awareness
  • Managing stress
  • Chapters include review questions, discussion questions and a reading list of appropriate books for reference
Course Duration & Passing Criteria
  • This course requires approximately 180 hours of study, to be completed in 06 months.
  • All candidates will be given 2 attempts to successfully complete the final exam.
  • To successfully pass the exam, the student must achieve a grade of 60% or higher.

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Private Pilot License Pilot Training Course
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Choice of CoursePPL – Private Pilot License
Course DescriptionA Private Pilot License (PPL), is a qualification that permits the holder to act as a hobby pilot of an aircraft and he cannot be paid for his/her work.
Course Duration6 Months
Flying Hours40 in Single Engine + 10 hoursin Simulator
AircraftCessna 172
EligibilityA pass in Class 10 or Equivalent (No restriction on age)
MedicalClass II Medicals

(Note: The student should be proficient in English)

Flight Training
Total Flying50Hrs (approx)
Solo Flying20Hrs minimum
Ground subjects

Trainee student pilots pursuing Private Pilot License (PPL) will be preparing for DGCA Examinations in the following subjects in addition to the prescribed PPL syllabus.

Air Regulations

Aerodrome search and rescue, rules & regulations, customs and health and knowledge of communication and navigational facilities.

Air Navigation

Theoretical and practical navigation.

Aviation Meteorology

Basic knowledge of aviation, weather codes and plotting, elementary synoptic meteorology including simple interpretation of weather charts and meteorological procedures relating to aviation

Technical General (Aircraft and Engines)

General principles and elementary knowledge of design, construction, maintenance and operation of aircraft, engine and instruments, ancillary systems, emergency systems, installations and equipment, basic knowledge of fuel and lubricants, loading of aircraft, weight distribution and its effect on flight characteristics.

Specific Paper (Cessna-172)

Limitations, Aircraft Engines, Systems Weight & Balance Performance.

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B B A Aviation Management Course
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Aviation-related careers are not confined only to pilots. There are a huge number of other jobs that are necessary to keep air travel moving safely. An aviation management degree provides a broad range of skills, both technical and managerial, that prepare individuals for long-term careers in airline and airport management.

The government owned Airports Authority of India (AAI) operates 126 airports and civil enclaves out of a total of 449 airports and airstrips located throughout India. Around 80 airports/aerodromes receive regular commercial flights. The cities of Bangalore, Delhi, Hyderabad, Kochi and Mumbai are served by privately (or joint-venture) operated airports. Airports in India handled 295 million passengers in 2017. India is the fifth largest civil aviation market in the world behind the USA, China, Japan and the United Kingdom.

Worldwide, airlines carry more than 3 billion passengers a year and deliver about one-third of traded goods by value. Aviation-sector employment also is seen as strong. Airlines employ about 2.5 million workers and expect “to accelerate the pace of hiring over the next year,” the association reported in June 2015.

To work for a major airline carrier, an international airport, a government agency or a general aviation service provider, a bachelor’s degree in aviation management can provide the foundational and specialized knowledge needed to succeed in a range of careers including Airport managers, Airport Operations Manager, Airport planners and Air Cargo Managers.

Also our BBA Aviation programme has a unique blend of industry relevant content on par with International Air Transport Association (IATA) standards, which makes the graduate’s employability higher. The course is offered with a Choice Based Credit System, where the student has wider choices of electives to choose from based on his/her interests.

Foreign languages like French and German are also offered as choices in languages.

Course
  • DURATION OF THE COURSE: 3 Years (6 Semesters)
  • ELIGIBILITY FOR ADMISSION Candidate who has passed II PUC / (10+2) or any other examination considered equivalent by the University of Mysore, is eligible for admission to the first semester of the Program
Medium of Instruction
  • The medium of instruction shall be English. However, students are allowed to write the examination in Kannada.
Discipline-specific Courses
  • Introduction to Airline Industry
  • Management Information System
  • Airline Marketing Management
  • Cargo Introductory Course
  • Foundation in Travel and Tourism with GDS
  • Business Ethics & Values
  • Passenger Ground Service with DCS – I
  • Air Cargo Security Awareness
  • Airline and Airport Management
  • Travel Agents & Tour Operators I
  • Airline Customer Service
  • Passenger Ground Service with DCS – II
  • Travel Agents & Tour Operators II
Electives
  • Aviation Security Awareness
  • Basic Ramp Safety
  • Crew Resource Management
  • Services Marketing
  • Air Ticketing & Fare Construction
  • Customer Relationship Management
  • Airline Advertising & Sales Promotion

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Lata Airline Cabin Crew Course
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Get trained to be a cabin crew and fly across the world! The Orient Civil Aviation Academy Cabin Crew Training
Programme is amongst the best in the Industry to give you a complete make- over…Welcome aboard.

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.

Objective
  • Upon completion of Airline Cabin Crew, the participants will be able to
  • Understand the cabin crew profession, its origins and current practices
  • Identify aircraft types and relevant cabin crew functions
  • Manage passenger interactions in a variety of circumstances
  • Recall emergency ad safety procedures
Eligibility Criteria
  • Standard XII (any stream)
  • No visible scar or tattoos
  • Height: Women Minimum 155 cm Men minimum 160 cm

Ofcaa Advantage
  • Class conducted by industry professional
  • Grooming
  • Practical in-flight training
  • First aid & Fire Fighting
  • 12 Days swimming programme
  • Orientation on aircraft simulator
  • Familiarization trip
  • Free spoken English and Hindi classes for candidates, who are not fluent in English and Hindi
  • Placement assistance

Key Topics
  • Introduction to the airline industry and aircraft
  • Crew member coordination and communication
  • Customer service and managing passenger interactions
  • Safety and emergency procedures
  • TOPICS

    EMPHASIS
    Introduction to the airline industry Overview of the airline industry
    Regulatory context of the airline industry
    Organizational structures in airlines
    Air transport and flight operation Airport and passenger processing
    Flight operation
    The aircraft cabin
    Theory of flight and altitude physiology
    Crew responsibilities and cooperation Organizational structure on board the aircraft
    Communication on board the aircraft
    Cabin crew duties in normal operations
    Managing abnormal and emergency
    situation
    Perspective on air transportation safety
    Turbulence and cabin decompression
    Firefighting and smoke removal
    Emergency landing and evacuation

Medical emergencies on board the
aircraft

Medical emergency equipment on board the aircraft
Performing CPR, AED and Heimlich maneuver
Flight and cabin crew incapacitation
Dangerous goods Air transportation of dangerous goods
Handling dangerous goods in the aircraft cabin
Aviation security Coordinated efforts to increase aviation security
Unruly passengers as a threat to aviation security
Unlawful interference
Customer service and interaction with
passengers
Creating a customer service environment
Serving passengers with additional needs
Managing unruly or drunken passengers
Airline catering and onboard retail
services
Organization of airline catering
Serving meals on board the aircraft
Onboard retail services
Cabin crew professional development The cabin crew profession and life style choices
Cabin crew professional development

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Pilot Orientation Program Course
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Choice of CoursePOP – Pilot Orientation Program
Course DescriptionThe Pilot Orientation Program (POP) is special course designed to help students take the first step towards acquiring their Commercial Pilot License or Private Pilot License.
Course Duration3 Months
Flying Hours5 Hours inLiveAircraft
AircraftCessna 172
EligibilityA pass in Class 10th Std. or Equivalent
MedicalClass II Medicals

1. The Pilot Orientation Program is special course designed by Orient Flights Aviation Academy (OFAA), Mysore to enable students take the first step towards acquiring their Commercial Pilot License or Private Pilot License
2. The syllabus of the course is given below:-

(a) Ground Studies for Student Pilot’s License (SPL)

(b) Evaluation and Issue of SPL by OFAA

(c) Ground Studies for Flight Radio Telephony Operator’s License (FRTOL)

(d) Evaluation & forward to DGCA for issue of FRTOL (R)

(e) Flight Simulator Training for Cessna 172 – First 5 Lessons of CPL / PPL

(f) Flight Training in Cessna 172 – First 10 Flight Lessons of CPL / PPL
3. The duration of the course is as follows: –

(a) Ground Classes and Evaluation for Student Pilot’s License (80 Hours in 4 weeks)

(b) Training on Flight Simulator (5 Hours in 2 Weeks)

(c) Flight Radio Telephony Operator’s License (2 Weeks)

(d) Flying Lessons (10 Flight Lessons in 3-4 Weeks)
4. The eligibility conditions for the course are given below:-

(a) Age as on date of course commencement – 17 Years

(b) Completed 10+2 in Physics and Mathematics

(c) Class 2 medicals

5. The student would be equipped with the following licenses at the end of this Pilot Orientation Program which would help the student continue his PPL / CPL.

(a) Student Pilot’s License

(b) Flight Radio Telephony Operators License (Restricted)

6. This course has been designed as a first stage of acquiring PPL or CPL and pursuing their career in aviation. The hours flown by the student during this course would be counted towards their respective Pilot License Program.

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Student Pilot License Course
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Choice of CourseStudent Pilot License (SPL)
Course DescriptionThis is the first step to a professional pilot license, which entitles you to fly as student pilot within Indian territory.
Course Duration7 Weeks
TrainingTheory | 5 Hours VIRTUAL Flying in Simulator |Joy Ride in Cessna 172 / 152
Eligibility10th Std. &b Above
MedicalClass II Medicals

(Note: The student should be proficient in English)

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Lata Cargo Introductory Course
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With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and procedures expected by the world’s leading airlines. Special emphasis is given to customer service and cargo acceptance for cargo industry, with the final module of the course giving useful tips for completing the career option available in air cargo industry.

Get trained to be an Air Cargo Professional. The Orient Civil Aviation Academy Air Cargo Programme is amongst the best in the Industry to give you a complete make-over…Welcome aboard.

What You Will Learn

Upon completing this course you will be able to:

  • Guide clients on the IATA rules and procedures for air freight shipments
  • Arrange air cargo shipments in accordance with IATA rules and procedures
  • Apply published rates and charges for air cargo shipments
  • Complete air waybills accurately
  • Prepare shipments ready for carriage
  • Eligibility Criteria
    • Standard XII (any stream)
    • Graduates
  • Ofcaa Advantage
    • Class conducted by industry professional
    • Option of earning IATA Certification
    • Personality development
    • Familiarization trip to Cargo warehouse, cargo agency, airport
    • Free spoken English and Hindi classes for candidates, who are not fluent in English and Hindi
    • Placement assistance
    Key Topics
    • Operations at cargo agencies, airlines, and freight forwarders
    • Air cargo acceptance basic rating principles
    • Air waybill completion
    • Industry terminology and abbreviations
    • IATA geography, TACT, OAG, and other cargo manuals
    • TOPICS

      EMPHASIS
      Industry regulationsICAO
      IATA
      FIATA
      The air cargo agencyThe IATA cargo agent
      The consolidator
      Air cargo agent’s operations
      Air cargo agent service functions
      Organization of air cargo agencies
      Liability
      World geographyGeography and IATA three-letter codes
      IATA areas and sub-areas
      Time differences
      Calculation of transportation time
      Using guidesThe OAG Cargo Guide
      The OAG Worldwide Flight Guide
      AircraftThe aircraft
      Bulk load limitations
      Unit Load Devices
      Determining the acceptance of cargo to carriers
  • Handling facilities

    Airports
    Aircraft handling facilities
    Cargo terminal facilities
    Customs clearance process
    Air cargo acceptanceInstructions for carriage
    Acceptance based on the shipper’s letter of instructions
    Acceptance of special cargo
    Cargo booking proceduresHow to make a cargo booking and airline internal booking procedures
    Cargo automationAdministrative automation
    Physical handling automation
    Cargo 2000
    Future developments in cargo automation
    Air Cargo Rates and ChargesThe Air Cargo Tariff (TACT)
    IATA Areas and Sub-areas
    Chargeable Weight
    Currencies

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Lata GDS Fares and Ticketing Course
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IATA – Global Distribution System Fares and Ticketing in Amadeus, is an IATA certification course for aspirant aiming to be air ticketing personnel. Constructing an airfare involves complex procedure and calculation. Quoting a wrong fare to the passenger could cost to passenger and the airline. Thanks to GDS, air ticketing personnel role made simple and accurate. Amadeus with 44 percent market share in air travel booking adds the scope for the position in Airline reservation, travel agency, call-center and airport booking office.
Objective

Upon completing this course you will have the skills to:

  • Analyze GDS displays relevant to mileage system pricing
  • Identify and price different journey types
  • Read, interpret, and apply fare rules
  • Check minimum-fare rules in pricing itineraries
  • Use GDS to issue tickets for manually-priced reservations
Eligibility Criteria
  • Plus 2 (any stream)
  • Graduate

Ofcaa Advantage
  • Class conducted by industry professional
  • Option of earning IATA Certification
  • Personality development
  • Free spoken English and Hindi classes for candidates, who are not fluent in English and Hindi
  • Placement assistance

Key Topics
  • Introduction to mileage based air fares, analyzing itineraries and retrieving fares from a GDS
  • Pricing one-way and circle trip practice exercises
  • Limitations on indirect travel, side trips and surface sectors
  • Backhauls, circle trips, journeys in different classes of service and alternative fare break points
  • Lowest combinations, round-the-world journeys and minimum checks
Course Duration & Passing Criteria
  • This course requires approximately 180 hours of study, to be completed in 06 months.
  • All candidates will be given 2 attempts to successfully complete the final exam.
  • To successfully pass the exam, the student must achieve a grade of 60% or higher.

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