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Otis Elevator Company India Limited

The world rides on Otis. Otis elevators and escalators touch the lives of people in more than 200 countries around the world. We are both global and local, serving the needs of our customers wherever they live and do business. Here?s a quick look at the size and scope of our business.

Factsheet

Basic Information

Nature of BusinessManufacturer
Additional BusinessService Provider
Company CEOSebi Joseph
Total Number of Employees1001 to 2000 People
Year of Establishment1853
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Annual TurnoverRs. 1000 - 5000 Crore

Statutory Profile

GST No.27AAACO0481E1ZR
CIN No.U29150MH1953PLC009158

Our Vision

We intend to be the recognized leader in service excellence among all companies—not just elevator companies—worldwide. We will inspire our customers’ total confidence through exceptional service that earns us 100 percent of their business, 100 percent of the time.

About Us

Otis at a Glance
PeopleApproximately 2600 employees
RevenueUS $12.4 billion in 2011, of which 83 percent was generated outside the United States
Installed BaseMore than 75,000 Otis elevators and escalators throughout India.
Service BaseOver 61,000 elevators and escalators under contractual maintenance
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CountriesProducts offered in more than 200 countries and territories
ManufacturingWorld class manufacturing facility at bengaluru
NetworkLargest network of over 80 service centres with the widest geographical spread, covering more then 300 towns and cities
Engineering and Test CentersEngineering facilities in China, Czech Republic, France, Germany, Japan, Korea, Spain and the United States Company’s two tallest elevator test towers located in Shibayama, Japan (505 feet or 154 meters above ground; 89 feet or 27 meters below ground) and Bristol, Conn., United States (384 feet or 117 meters above ground)
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Our Values

OUR VALUES—PRINCIPLES THAT GUIDE OUR WORK BEHAVIOR
By embodying these values and doing many small things right every day, we deliver for our customers.

PeopleWe believe the most important assets of the Otis Elevator Company go home at the end of every workday.
SafetyMillions of people around the world use Otis elevators and escalators every day without giving safety a second thought. For us, that’s success. We understand that the safe way is the only way.
QualityFor more than 150 years, quality has made Otis the most trusted name in the industry.
IntegrityWe must do the right thing every time, and run our business to the letter and spirit of the law. By acting ethically and honorably, we win the loyalty of our customers.
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Our Projects

Our Projects
You’ll recognize our work. Otis elevators, escalators and moving walkways are a part of many of the world’s most well-recognized and significant buildings. We also play a role in thousands of buildings that people around the world use every day—buildings large and small, for work or play, from hospitals to shopping malls and apartments to airports.

Shanghai , China
Oriental Pearl Radio and TV Tower
1995


Tokyo, Japan
Rappongi Hills Complex
2003

Berlin, Germany
Sony Center am Potsdamer Platz
2000


Paris, France
The Eiffel Tower
2001


Incheon, South Korea
Incheon International Airport
2001

Corporate Social Responsibilities

1. INTRODUCTION :
Otis Elevator Company is the world's leading manufacturer and service provider of elevators, escalators and moving walkways with head quarter in Farmington, Connecticut, USA. Present in India, as Otis Elevat or Company (India) Limited since 1953, Otis belongs to the United Technologies Corporation, based in Hartford, Connecticut, USA, which is a diversified company providing high technology products and services to the building and aerospace industries.

Otis India has its production facility in Bangalore and operates through regional offices across India including Bengaluru, Kolkata, Mumbai and New Delhi. Otis India’s service network provides 24/7 service and support in Major Metropolitan areas, with service centers throughout India covering more than 300 cities.

Everywhere we do business, we apply the highest standards of corporate responsibility
ethics and business conduct and is the foundation of our performance culture. Governance at Otis begins with our Code of Ethics that does not merely require compliance with laws, it embodies a commitment to positive behaviors that build trust, promote respect and demonstrate integrity. We honor our commitments, communicate openly, and hold ourselves accountable. Operating within the framework of the Code, Otis creates and sustains value for its stakeholders.

We are committed to minimizing the environmental impact of our products, our operations and our supply chain. Otis strives to maintain the highest environmental standards everywhere we do business. Environmental sustainability is an important part of both our operations and our products as they perform in service. We have a history of setting aggressive environmental goals and pursuing them by continuously improving our processes at every level of the Company.

2. CSR PHILOSOPY:
Responsibility and operational excellence are fully integrated at Otis. How our people perform is as important as how our products operate. We recruit the best talent, and our employees set big goals and use the best processes to solve some of the world’s greatest challenges — safely, ethically and profitably. Corporate citizenship at Otis includes minimizing the environmental impact of our products and operations, providing a safe work environment for employees, developing energy-efficient products,+ Read More

Our Principles

We live by our principles. At Otis, we don’t just talk about our company’s values, we live them. This starts with our people, because our performance as a company is in their hands.

We hire the best people and empower them to do their best for our customers. From their very first day, employees learn the importance of safety. It is our top priority, both for the passengers who ride with us every day and for our own people. Everyone takes pride in living up to Otis’ tradition of quality—the characteristic that has defined our company for more than 150 years. By always doing the right thing every time, we maintain the integrity essential to earning our customers’ trust and keeping their loyalty year after year.

These principles guide even the smallest things employees do to deliver the exceptional performance our customers expect. Click on a principle for a closer look at what these principles mean to Otis employees
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