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Pune, Maharashtra
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The world rides on Otis. Otis elevators and escalators touch the lives of people in more than 200 countries around the world. We are both global and local, serving the needs of our customers wherever they live and do business. Here's a quick look at the size and scope of our business


Basic Information

Nature of BusinessManufacturer
Total Number of Employees1001 to 2000 People

Our Vision

We intend to be the recognized leader in service excellence among all companies—not just elevator companies—worldwide. We will inspire our customers' total confidence through exceptional service that earns us 100 percent of their business, 100 percent of the time.

Our Services

Our Services
Service excellence is more than what we provide, it's how we think and act. It's not just "fixing a problem" or performing routine maintenance, it's the "smile" in the voice on the phone, the prompt response to a request and the drive to always improve. It's how we work with one another and how we work with our customers and the riding public.
We believe that service excellence begins with each employee's commitment to improve the things-no matter how small-that are in their control. By keeping an "at your service" attitude and striving to exceed our customers' and each other's expectations, we are working hard to become a benchmark for superior service-not just for elevator companies, but for all companies worldwide.

Our Values

Our Values
The foundation of the Otis vision of service excellence is built on the dedication of our people and sealed with a commitment to exceed customer expectations.
Millions of people around the world use Otis elevators and escalators every day without giving safety a second thought. For us, that's success. We understand that the safe way is the only way.
For more than 160 years, quality has made Otis the most trusted name in the industry. We must build on this foundation for the next 160 years.
We shall operate our business affairs to the letter and spirit of the law, and our actions must be ethical every time. Acting ethically and honorably wins loyalty from our customers.

About The Company

About The Company
"Think globally, act locally." This phrase, though the brainchild of the worldwide environmental movement, is a perfect fit for Otis. After 150 years, Otis is United Technologie' most global operation, with more than 60,000 employees serving customers in nearly every country on earth. From humble beginnings in Yonkers, New York, to the worldwide industry leader it is today, Otis' long history is a testament to safety, service and performance-and interesting reading too.

Our Team

Our people provide the thinking behind the products. Step inside Otis and see what’s made us an industry leader—our people!
Otis Leaders
More than 150 years ago, our founder and first leader, Elisha Graves Otis, set the standard for all Otis leaders who follow. Today our leaders share his entrepreneurial spirit, commitment to highest standards of integrity and ability to inspire people to action.
Pedro Baranda
President, Otis Elevator Company
Johan Bill
Vice President, General Counsel and Secretary
Patrick Blethon
President, Otis Pacific Asia Area
Bernardo Fernández Calleja
President, South Europe and Middle East Area
Pierre Dejoux
President, Otis North Europe and Africa Area
Vincent Della Valle
Vice President, Operations
Lindsay Harvey
President, Otis United Kingdom, Central and East Europe Area
Angelo Messina
Vice President & Chief Financial Officer
Tom Vining
President, Otis China
Maureen Waterston
Vice President, Human Resources
Randy Wilcox
President, Otis North and South America Area
Perry Zheng
Vice President, Strategy and Business Development
Otis Employees
Our employees do business in nearly every country on earth, four-fifths of them outside the United States. Every day is a new opportunity to demonstrate their know-how, dedication and commitment to serving our customers. At the same time, Otis offers employees many opportunities to develop professionally and build their careers.Read More

Terms & Conditions

Limited License
Subject to the terms and conditions set forth herein and all applicable local laws and regulations, Otis grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this site and attendant materials. This authorization is not a transfer of title to the site and materials contained herein and is subject to the following restrictions: (1) you must retain, on all copies of the site and materials, all copyright and other proprietary notices; and (2) you may not modify the site or materials in any way or reproduce or publicly display, perform or distribute or otherwise use the site and materials for any public or commercial purpose, except as otherwise specifically permitted herein.
The information presented on this Web site is for informational purposes only. Otis provides this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Otis disclaims all such representations and warranties, whether express or implied, including, but not limited to, the warranties of merchantability and fitness for a particular purpose. In addition, Otis does not represent or warrant that the information accessible via this site is accurate, complete or current.
All content contained herein is subject to change without notice. Otis reserves the right to change or modify the terms and conditions applicable to the use of this site at any time without notice. Any use of the site after such change or modification shall be deemed to constitute acceptance by you of such changes, modifications, additions, or deletions.
Otis may terminate, change, suspend or discontinue any aspect of the site, including the availability of any features of the site, at any time. Otis may also impose limits on certain features and services or restrict your access to parts of the site without notice or liability.
Certain links provided on this site will launch Internet sites that are not under the control of Otis. Otis provides these outside links solely as a convenience to its users and the provision of any such link is not an endorsement by Otis of that site or any of the contents, products, or services contained or offered therein. Accordingly, Otis makes no representations or warranties whatsoever concerning availability of or content, including sub-links, found on those sites.
When registering for, ordering or purchasing products or services from any party which is linked to this site, you will be entering into an agreement with that third party and not with Otis. In these cases, you should review and understand the terms and conditions posted by such third party and its privacy policy before you register, order or purchase. Except to the extent specifically stated herein, the privacy policy and terms of use stated by Otis herein will not apply. Otis is committed to linking with companies that share our privacy concerns. However, we cannot and do not control the way these parties use or collect information or operate their businesses.
When you link to another party’s site, you should be aware that those companies may use cookies or other means to collect information about you. In this case, the Otis.com privacy policy and terms will not apply.
By submitting information and material to Otis, whether via e-mail or otherwise, including, but not limited to, feedback, questions, comments, suggestions, ideas, graphics or computer files of any type, you thereby expressly grant, or warrant, that the owner of such material has expressly granted Otis a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material.

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