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144188195215245280

OTIS

Pune, Maharashtra
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Other Products

Pioneers in the industry, we offer REM Remote Elevator Monitoring, E Service, Innovation Management, Destination Management, Escalators and Moving Walkways and OTIS Maintenance Solutions from India.

REM Remote Elevator Monitoring
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Otis developed the REM system to optimize elevator performance and minimize elevator downtime. It is a sophisticated interconnected system of sensors, monitors, circuits, hardware and software to collect, record, analyze and communicate data about elevator operations 24/7. If the REM system detects a problem, it analyzes and diagnoses the cause and location, then makes the service call and helps an Otis mechanic identify the component causing the problem. Elevators are often back in service before owners or tenants even know there is a problem.

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E Service
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E Service

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Otis’ e Service website provides building owners and managers with around-the-clock access to critical elevator equipment and service information. Customers can view the performance dashboard, check maintenance details or place a service call quickly and easily. And now, you can access e Service at your desk or on your mobile device.
e Service and eService mobile provide you
with unmatched:
  • Control of your equipment
  • Confidence in your maintenance team
  • Knowledge of your elevator system
  • Flexibility in accessing elevator information
Keeping an eye on your equipment just got easier
eService mobile delivers all of the features of eService through the convenience of your mobile device.
  • View your elevator's recent service activities
  • Place a service call
  • Contact your account representative or OTISLINE
  • Stay up-to-date with your elevator's service history and performance data.

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Innovation Management
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Innovation Management

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Innovation [in-uh-vey-shuh n] noun: The introduction of something new. Invention and innovation go hand-in-hand; they change the way things are done and they can move an industry in a whole new direction.
In the case of elevators, it happened in 1852. Though elevators have been around for thousands of years, it wasn’t until Elisha G. Otis invented the world’s first safety brake that elevators became a safe, reliable mode of transportation.
At Otis, we are always seeking new ideas and solutions to help
improve the passenger experience and how we move people
from place to place. Today, we are renewing our commitment to
innovation and to our customers. We want to be better, safer,
greener and more efficient in the products and services we
deliver.
Since the inception of the company a 160-years ago, Otis has built a legacy of company and industry firsts.
Innovation at Otis is the foundation of everything we do – both in products and services. As we entered the new millennium Otis once again transformed the industry through the introduction of a revolutionary new technology: the flat, polyurethane-coated steel belt. Used both to lift the elevator car and provide traction, the belts replaced steel cables, which had been the industry standard for more than a century. This new Gen2® belt technology also helped improve energy efficiency, made the ride smoother and eliminated the need for a machine room. It became the fastest-selling product in Otis’ history!
As the world’s largest service provider for elevators, escalators and moving walkways we are committed to making our service to our customers easier, faster, safer and mobile. Otis has been a pioneer in mobile management. We created the first Remote Elevator Monitoring (REM®) system. And, the first product – eService - to allow elevator owners and operators to track the performance of their equipment and log service requests from their computers.

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Destination Management
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Destination Management

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Whether for a new building or improving traffic flow in an existing building, Otis will ensure the Compass destination management system is tailored to meet your needs to set your building apart from the rest.
From in-depth traffic analyses to architectural options, our experts will recommend a Compass solution that seamlessly integrates into your building’s design while delivering the performance you expect.
The Compass system delivers a more intelligent solution. Simply enter your destination floor for the fastest, most direct and least crowded route to your destination.
Enjoy the advantages of the Compass system:
  • Efficiency - Quick, orderly travel and optimized building operations
  • Personalized service - Comfortable and enhanced passenger experience
  • Customizable solutions - Flexible options to meet individual building design, traffic and security requirements
Introducing CompassTM Concierge and Create.
The next stage of Otis destination management
In the past, destination management systems focused on the task of moving people vertically by using intelligent elevator dispatching. Today, the Otis Compass Destination Management system will lead you to the next level by providing tools to facilitate moving people horizontally – from the lobby to their final destination.

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Escalators and Moving Walkways
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More than 100 years later, "moving stairs" still give people a convenient lift. Otis wrote history with the introduction of the escalator in 1899. Today, we continue to improve the product through ongoing innovation. Similarly, Otis’ moving walkways offer safety, reliability and efficiency for both commercial and public applications.

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OTIS Maintenance Solutions
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Otis offers a variety of maintenance programs and building support systems to fit customers’ needs and equipment types. We have standardized work practices around the world and can tailor a maintenance program specifically to the environment. Ultimately, the right maintenance at the right time extends the life of the equipment and protects the owner’s investment.

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Otisline Communications Center
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No matter where they are in the world, Otis customers can call OTISLINE service when they have an elevator or escalator problem. Within minutes, a customer service representative can have a mechanic on the way to their building. More than 1,000 trained service professionals are on call to ensure a prompt, professional response.

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EMS Panorama
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EMS Panorama

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The Web-based EMS Panorama system enables building staff to monitor, control, report on and manage a full range of operation-critical functions from any computer with an Internet connection. Users can monitor the status of up to 30 groups of elevators, escalators and moving walkways, looking at a single building or an entire airport, college campus or medical center. Because the EMS Panorama system offers comprehensive, real-time data that shows building managers the full picture, they are able to respond quickly to passengers’ needs and make informed decisions about equipment operations with greater certainty than ever before.

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