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Enterprise Solutions

Our service range includes a wide range of Enterprise Resource Planning Services, Supply Chain Management Services and Customer Relationship Management Service.

Enterprise Resource Planning Services
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Enterprise Application Integration enable people to access and manage real-time information and transactions across the entire organization. Now that Enterprise Resource Planning (ERP) has shown itself to be a source of significant business value, many organizations are looking to extract even more from their existing ERP systems. Shifts in corporate structure and new compliance requirements are driving the need for improved access to information, process clarity and cost savings. Our global methodology, along with the offshore capabilities, can deliver ERP installations and upgrades that reflect our industry-leading knowledge and industry-hardened experience. Oxient Technologies has consultants in all the three leading Enterprise Resource Planning providers - SAP, Oracle and Microsoft. Oxient Technologies delivers end to end solutions including package evaluation, implementation, upgrades and enhancements. Oxient Technologies consultants are highly-skilled resources with experience in several industries and applications enabling us to deliver smart, innovative optimal cost solutions. Oxient Technologies solutions can help clients gain:

  • Greater operational efficiency - We work with you to achieve process innovations that facilitate greater integration and focus organizational attention on prioritized demands.
  • Faster Time to Benefit - Our industry-leading, industry-tailored application assets speed our time of delivery and reduce project risk to get your process and system up and running faster.
  • Improved business responsiveness - With agile IT architecture, applications can respond faster and more effectively to changes in business process coming within the organization or from the marketplace.

Reduced IT expenditures - Effective reuse of IT assets helps realize sustainable cost reductions from your IT function and makes resources available to deploy toward growth initiatives.

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Supply Chain Management Services
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Oxient Technologies consultants commit to helping clients build effective supply chains that enable them to adapt to the changing conditions and seize the right opportunity. Emerging global markets, shortening product lifecycles, channel consolidation, changing compliance requirements and outsourced operations are all adding complexity to the supply chain. Yet perhaps the greatest pressure on your supply chain today comes from heightened customer demand. Organizations need to mitigate risk and effectively anticipate customer desires, while at the same time keeping pace with competitive pressures to reduce costs and get the greatest value from sources. To meet customers' expectations for price and availability, organizations need insight that begins with the customer's mindset and extends back to the point of origin for creating new products. The supply chain must be viewed as a much more extensive, highly networked value chain, driven by customer demand.

Oxient Technologies consultants with proven experience working with clients to develop high performance supply chains that enable businesses to cost-effectively penetrate new markets and increase sales. Oxient Technologies consultants work with the clients to develop and implement strategies that improve cost efficiency, increase business effectiveness and create synergies and collaboration across companies. Oxient Technologies consultants help clients realize substantial revenue gains and cost reductions by optimizing the key elements of their synchronized supply chain process, organization and technology. Oxient Technologies consultants draw on deep experience in both process reengineering and human performance. Clients are continuously looking for ways to reduce costs but at the same time Oxient Technologies helps in maintaining a long-term focus on collaboration across the end-to-end value chain network. Additionally, our experts are proficient in the latest supply chain planning technology solutions, primarily from SAP, i2 and Manugistics. Oxient Technologies Supply Chain and Sourcing solution can help clients for the following:

  • Support Revenue Growth and Accelerate New Product Launch - Our solution can help you better anticipate and satisfy customer demand; build out an integrated value chain; and improve product and service quality. This an help you drive sales in new and existing products.
  • Reduce Supply Chain Risk and Vulnerability - Using a proactive risk mitigation strategy, we can help you improve supply chain security and regulatory compliance.
  • Increase Responsiveness and Flexibility - We can help you develop increased visibility into the network partners and sources in your supply chain, and measure and improve supply network performance.

Improve Throughput, Profitability and Reduce Operating Costs - We can work with you to improve throughput, reduce cycle times, process variability, excess inventory, rework, facility requirements, overtime and other drains on your bottom line.

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Customer Relationship Management Service
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As businesses increase their reliance on technology and outsourcing, the customer relationship, always delicate, is eroding. How can you drive customer growth, retention and loyalty while sustaining cost efficiencies and promoting profitability? To effectively manage customer relationships, you need an approach that encompasses enterprise strategy, flexible data management, effective customer analysis and segmentation, and positive service operations to attract new customers and increase revenue from existing ones. The route to superior long term operating and financial performance begins and ends with understanding the individual needs of your customers. Oxient Technologies has experienced consultants and implemented industry proven solutions in managing customer relationships that optimize operating performance and adding to the bottom-line of the company. Every company has knowledge of its customer base but very few clients have consolidated information to achieve a complete view of customer activity. Oxient Technologies will work with clients to optimize this information - channeling, defining, analyzing and using it - key to true customer value. Oxient Technologies consultants will help the clients businesses reach new heights of performance thru marketing, sales and customer care. Oxient Technologies CRM solution can help clients to:

  • New opportunities with customers - Improvements in strategy, service operations, and technology can help you realize greater financial and organizational benefits.
  • Greater customer satisfaction - Real-time data management tools and enhanced service training help support customer demands and needs.

Customer-focused processes - We can help you create processes designed around real-world situations-actual customer behaviors and actions and your organization's responses. As businesses increase their reliance on technology and outsourcing, the customer relationship, always delicate, is eroding. How can you drive customer growth, retention and loyalty while sustaining cost efficiencies and promoting profitability? To effectively manage customer relationships, you need an approach that encompasses enterprise strategy, flexible data management, effective customer analysis and segmentation, and positive service operations to attract new customers and increase revenue from existing ones.

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