Survey 14, Kondhwa Khurd, Pune, Maharashtra
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Personaah is a team of 3 individuals with differences in our Training Styles, Experience and Knowledge but with the common factor of having a passion to make a difference to the lives we touch. This inspired us to come together and work towards...

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Corporate Trainings

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Communication Skills Training Service

Ball Bearing

Individual and team success depends upon the ability of individuals to communicate with others; face to face and online. Every interaction is an opportunity to build mutual trust and exert positive influence.

As per the Oxford dictionary “to communicate” means “to share or exchange information”. The communication skills workshop is conceived and designed to ensure that the participants become better in all fields of communication.


  • The communication process.
  • The tools of communication.
  • Active listening skills.
  • Rephrasing and probing.
  • Influencing and managing conflict.
  • The power of non-verbal communication.
  • The art of writing well.

What you will gain from this program:

  • Personal awareness.
  • Active listening skills.
  • Building relationships on mutual trust and respect.
  • Improving staff performance by identifying and overcoming blockages.
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English Language Training Service

Ball Bearing

Corporate India is united in the use of the English language as a medium of communication. A good command over this language enables users an edge over others.

To equip the trainees with skills that will enable them to communicate in the English language at a level higher than when they had started.
We can divide the English Language training program into:
a) Language Enhancement Training
This module is aimed at those who want to improve their current level of the language and get better at using the language.

  • Needs analysis and placement at the right level.
  • Rectify errors in grammar and re-learn the skills.
  • Construct grammatically correct sentences.
  • Vocabulary enhancement.
  • “Indianism” in the English language.
  • Improve written construction for better and clearer communication.
  • Reach the next level of language proficiency.

b) Business English Communication Skills Training
This module is aimed at those who want to use the language in a business situation.

  • Making business calls
    • Telephone etiquette .
    • Conference calling etiquette.
  • Written correspondence in business (each may be a separate module)
    • Email writing skills.
    • Report writing .
    • Executive summary.
    • Agendas and minutes of meetings.

What you will gain from this program:

  • Better language skills.
  • More confidence while using the language.
  • Clarity of thought and expression.
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Mind Mapping Training Service

Ball Bearing

The continuous and huge flow of information and the constant pressure to increase productivity makes it necessary that we gain techniques to learn faster and process information in less time and with less stress. The term “Mind Map” was first used by Tony Buzan in the 1970s, but the use of diagrams to visually map information goes back to almost the 3rd century.
Mind Mapping is recognized as one of the world’s best visual thinking tools. This half day program is designed to enable you to think, learn and work more effectively. Particularly, you will learn how to use Mind Maps to make and take notes, brainstorm, solve problems, make decisions, plan and prioritise, and prepare reports and presentations. Mind Mapping helps you structure complex information, organize your thoughts, prepare projects, assignments and presentations and increase your creativity.
This half day workshop will help get your creativity working. It will help you to take better notes at lectures and meetings. You will be able to enhance the quality and flexibility of your thinking. Additionally, you can effectively save time and boost your creative thinking abilities. You will be able to read and produce Mind Maps for various situations. Furthermore, you will be able to organize your thoughts and planning by creating relevant Mind Maps.

  • How the mind works. – learn how we learn!
  • Traditional note taking.
  • Mind Mapping techniques.
  • Where can I use Mind Maps?
  • How to read Mind Maps.
  • How to create effective Mind Maps.
  • Mind Mapping at work and study.
  • Individual and group Mind Maps.

What you will gain from this program:

  • Understand how the brain works.
  • Learn practical techniques that you can apply to your everyday situations.
  • Improve your organization skills by removing the need for lengthy note making or taking.
  • Become a better thinker, using more creativity and strategy.
  • Recognize and implement personal and professional applications of Mind Mapping.
  • You will be able to gather all information at one place, enabling problem solving.


  • Practical demonstrations.
  • Hands-on individual Mind Mapping tasks.
  • Group Mind Mapping sessions.
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High Impact Presentation Skills Training Service

Ball Bearing

Presentations form a very important part of professional dealings. Strong presentation skills are the mark of good leaders. They are what will help advance your career and business! Whether you are an apprehensive housewife, a nervous student or someone who is considered a good speaker and presenter – this program will help you learn new skills and enhance your existing ones.
Speaking in public and giving presentations can be a daunting task. This Workshop is aimed at equipping trainees with abilities to overcome fear and speak with confidence in front of any number of people – be it 2 or 200! It will also help develop their personalities.

The workshop aims to equipping trainees with all the tools of the skill, and will cover:

  • Essential qualifications required to be a good presenter.
  • What is ‘Fear’ and overcoming fear.
  • Structuring the Speech.
  • Types of presentations.
  • Personal Dynamics – Posture, Gesture and Eye Contact.
  • Grooming and Personal Appearance.
  • Voice Improvement.
  • Create engaging Power Point Presentations.
  • Time management for impactful delivery.
  • Managing questions and audience.
  • Group Discussions.

What you will gain from the program:

  • Structure your presentation.
  • Know your presentation style.
  • Fine-tune your communication skills.
  • Improve your presentation style.
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Effective Meeting Skills Training Service

Ball Bearing

Meetings are seen to be an important part of every business. Managers spend more than 50% of their time in meetings! Yet, they are also one of the biggest time wasters.

The Workshop is aimed at equipping the participants with abilities to organize and conduct effective meetings, which will ensure the use of minimum time and resources.


  • Meeting Type.
  • Before, during and after the meeting.
  • Basic meeting principles.
  • Agenda.
  • Qualities and responsibilities of a meeting leader.
  • Body language and communication.
  • Conflict and its resolution.
  • Time management and decision making.
  • Minutes and Reports.
  • Follow-up.

What you will gain from this program:

  • Identify the various components of a meeting.
  • Understand the different roles and responsibilities of meeting participants.
  • Be able to constructively contribute during meetings.
  • Increased confidence of attending and conducting meetings.
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Conflict Resolution Training Service

Ball Bearing

Every day we engage in conflicts. These conflicts may be for short durations or they may stretch over a period of time with none of the parties involved willing to back down. They may be mild expressions of disapproval or highly intense displays of emotions. They may have a short term impact to our lives or they may affect us for the rest of our lives. Whether it is conflict with those who have been part of our lives since our birth or who meet us for just a brief while and then become strangers again, each conflict has lessons we can learn. Conflicts can occur even when the Goals of all the involved parties is the same. Not all conflict is negative, if we can manage it. Thus this 1 day workshop endeavours to teach the skills necessary to master conflict management.

After the program the participants should be able to identify their current strategies of conflict management and gauge its effectiveness. They will also understand the strategies of others so that they can manage the conflict in the best way possible. The participants will know the skills required to be a good conflict manager and practice the same during the workshop.

The workshop modules are as below:
1. The History of conflict Management
2. The advantages and disadvantages of conflict.
3. The need to study conflict management.
4. The concept of Perception, Perspective and Punctuation
5. The anatomy of the conflict
a. Changing and complex Emotions
b. Changing and complex Goals
c. Power
6. Conflict Management Styles
a. Thomas & Kilmann
b. John Gottman
7. Some dysfunction strategies for conflict management adopted by people
8. Skills necessary to manage conflict

  • Believing in the win-win approach.
  • Creating a Creative Response.
  • Empathy.
  • Appropriate Assertiveness.
  • Co-operative Power.
  • Managing Emotions.
  • Willingness to Resolve Conflict.
  • Mapping the Conflict.
  • Designing Options.
  • Setting up the Stage for negotiation.
  • Negotiation a solution.
  • Introduction to Mediation.

What will you gain from this program?
1. Knowledge of styles of Conflict management and the advantages or disadvantages of each style.
2. Knowledge of their own primary & secondary style as well as others’ styles.
3. Practice the skills required to be a good conflict manager.

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Problem Solving Training Service

Ball Bearing

Any situation demanding change of a patterned way of working can be thought of as a problem. Solving problems requires multiple skills. We need observation skills to see that there is a problem, analytical skills to identify what the problem is, resourcefulness to gather information regarding the problem, creativity to think of potential solutions, decision making skills to choose an appropriate solution and good project management capability to implement the solution. We endeavour to demonstrate to the participants of this workshop one such process for problem solving which will ensure that an objective strategy is deployed for every problem, whether it is individually faced or by a team of professionals.

After the program the participants should be able to understand and adopt a structured process for problem solving. Their analytical skills will be sharpened while finding the root cause of a problem and creative skills in finding its possible solutions. They will learn how to make judicious, objective decisions as part of a Group put together for the purpose of finding optimum, actionable solutions to problems.

The workshop would include:
1. Definition of a problem.
2. Questioning the problem.
3. 5 Whys to get to the root cause of a problem.
4. SCAMPER as a creativity tool to identify possible solutions.
5. Introduction to the six thinking hats of De Bono to create a process that will control the Convergent Thinking & Divergent Thinking activities required to solve a problem.
6. Decision making using a cost-benefit analysis.

What will you gain from this program?
1. Knowledge of the process of problem solving – Definition, Root Cause Analysis, Solution Finding and Solution Prioritising.
2. They will be able to appreciate that to find the real problem they need to dig deeper using questioning techniques.
3. There are several solutions to a problem if we look at it from different perspectives.
4. One should not get attached to owning a solution and must use Objective techniques like the De Bono six hats technique to decide on the best, implementable solutions.

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Writing Effective Status Reports Training Service

Ball Bearing

In today’s business scenario clients are usually at scattered global locations. Organisations need to keep clients up-to-date with the progress of a job. Staying in close communication with bosses and clients and exchanging information about the current position of the job is an important part of the everyday professional work requirement.
A Status Report is a frequent update an employee gives to a manager or client. Status Reports symbolize a critical communication within any reporting relationship across all job functions, industries and company size. Whether or not your boss wants a Status Report, writing one can be a good chance to effectively communicate your accomplishments. A good Status Report will not only help your manager to control the process, but will also help keep you on target with your assignments.

This one-day workshop is aimed at enabling the trainees to write clear and effective reports that will enhance the lucidity of their reporting. Trainees will understand the business impact of report writing and learn how to write effective Status Reports. Trainees will also learn how to distinguish the priority of issues that need to be reported. They will also understand the importance of language usage.


  • Purpose of a Status Report.
  • Skills needed to write effective reports.
  • The important components of a report.
  • The management perspective.
  • Identifying the information.
  • Brief details and key data.
  • Writing Status Reports.

What you will gain from this program:

  • You will learn how to identify the important aspects of reporting.
  • Distinguish between the issues that need to be reported and those that do not.
  • You will be able to use proper structure to make your communications more effective.
  • You will gain skills to write an effective Status Report.
  • Use the tools of Status Reporting in an effective and efficient manner.
  • You will be able to recognize and report risks, opportunities and key milestone dates in the project.


  • Practical demonstrations.
  • Individual Status Report tasks.
  • Group sessions and group reports.
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Personal Growth Training Service

Ball Bearing

The Personal Growth Workshop
We know our friends & colleagues well. Do we understand ourselves properly? Are YOU prepared for YOUR future? Do you have the life-skills required to reach your desired future?
The Workshop is aimed at equipping the participants with abilities to understand self and others, provide direction and vision to personal life and learn leadership styles and team dynamics. Each module can also be conducted separately depending on the needs and requirements of the clients.

The structure of the workshop is based on the following:

  • Analyzing Self – strengths and weaknesses.
  • Using the power of feedback to improve the ‘Self.
  • Analysis of Personal Goals and setting of new goals.
  • Learning Communication Skills.
  • Understanding Human Behaviour.
  • Understanding Leadership Qualities and putting into practice different leadership styles.
  • Understanding Motivation and Delegation.
  • Managing Questions.
  • Learning to take effective and quick decisions.
  • Building strong teams and learning to respect others’ views.
  • Learning to share responsibility and personal accountability.
  • Working towards collective success.
  • Creating visions for oneself and organizations that go beyond the possible.

What you will gain from this program:

  • There will be a measurable & positive change in your personality.
  • You will become aware of your strengths and weaknesses enabling you to use them effectively.
  • You will gain focus and enhance your leadership skills.
  • You will learn to take responsibility for your success and destiny!!
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Chairmanship & Parliamentary Procedures

Ball Bearing

The Workshop is aimed at equipping the participants with abilities to Chair a formal meeting and/ or a discussion group and to obtain knowledge of the Parliamentary procedures.


  • Meetings Type
  • Agenda
  • Minutes and Reports
  • Qualities of a Chairman & Chairmanship Rules
  • Rules of Order
  • Understanding Motion and Types of Motions
  • Learning to make Amendments to a Motion
  • Guide to Parliamentary Motions
  • Voting
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The Effective Public Speaking Workshop

Ball Bearing

The Workshop is aimed at equipping members with abilities to Overcome Fear and Speak with Confidence and Develop their Personality – in front of any number of people be it 2 or 200.


  • Essential Qualifications required to be a Good Speaker
  • What is 'Fear' and How to Overcome Fear
  • Opening and Closing of the Speech; & Structuring the Speech
  • Personal Dynamics – Posture, Gesture and Eye Contact
  • Grooming and Personal Appearance
  • Types of Speeches
  • Voice Improvement
  • Managing Question and Answers
  • Use of Microphone and Podium
  • Group Discussions
  • Extempore Speaking
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    Microsoft Office Suite Training Service

    Working with technology was never as exciting as now…when we know how to use it

    Training Objective – The primary objective is that the participant, at the end of the course, will be able to extract the best from Word 2007/2010/2012, PowerPoint 2007/2010/2012 and Excel 2007/2010/2012 – the three most commonly used Office Suite Programs.

    The topics will be covered in the following manner:

    (c) Advanced Excel

    • Advanced understanding of the interface
    • Formulas in Excel
      • Financial
      • Mathematical Functions
      • Text Manipulation Functions
      • Date Manipulation Functions
    • Pivot Tables
    • Charts
    • Goalseek
    • Scenario manager
    • Solver
    • Descriptive Statistics
    • Hypothesis Testing
    • Regression, trend analysis and extrapolation
    • Import and Export of Data
    • Macros
    • VBA for Excel

    What you will gain from this program:

    • Improve efficiency by learning about the advanced features of Advanced Excel
    • Model data better by using Advanced Formatting, Grouping, Sorting and Filtering, etc.
    • Better presentation of data using Tables and Charts appropriately
    • Learn the built-in Formulae better to help you perform your job in the shortest time
    • Learn how to use Excel for decision making and problem solving using Pivot Tables / Pivot Charts and Data Tools
    • Learn how to automate repetitive tasks using Macros

    (a)Advanced Word(b) Advanced Powerpoint
    Getting Started with the interfaceGetting Started with PowerPoint
    Creating and saving documentsCreating and Saving Presentations
    Printing the documentsPrinting Presentations
    Editing and Formatting TextDesigning Presentations
    Formatting ParagraphsWorking with Text
    Formatting PagesProofing Your Content
    Proofing DocumentsWorking with Pictures & Multimedia
    Modifying Your Work EnvironmentWorking with Tables and Charts
    Using Bullets and NumberingViewing Presentations
    Creating Tables and ChartsSharing Your Presentations
    StylesCustomizing Your Work Environment
    Using Building Blocks
    Sorting Data
    Working with Macros
    Working with Columns
    Working with Illustrations
    Sharing Documents
    Working with Long Documents
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    Train The Trainer Training Service

    Spending three days with us will help you to transition from the traditional lecture-based, instructor-centered training, to a dynamic, participant-centered, multi-sensory learning format that will engage participants in your program.

    Our approach to this program is about inspiring and motivating trainers, giving them simple usable skills, and making the training room a really fun and exciting place to be.

    At this program you will learn:

    • Adult Learning Expectations
    • Adapt your style and material to suit the situation
    • Training Design and Delivery
    • Meet your trainees needs and expectations
    • Handle your trainees anxieties and nervousness
    • Make learning process exciting and creative
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    The Personal Growth Workshop

    Ball Bearing

    The Workshop is aimed at equipping the participants with abilities to Understand Self and Others, provide Direction and Vision to personal life  and learn Leadership styles and Team building. - Each module can also be conducted separately depending on the needs and requirements of the clients.


    • Analyzing self – strengths and weaknesses
    • Using the power of Feedback to improve the Self
    • Analysis of personal goals and setting of new goals
    • Learning communication skills
    • Understanding human behavior
    • Understanding the leadership qualities and putting into
    • Practice different leadership styles
    • Understanding motivation and delegation
    • Managing question and answers
    • Learning to take effective and quick decisions
    • Building strong Teams and learning to respect other’s views
    • Learning to share responsibility and personal accountability towards success of the team and organization as a whole
    • Creating visions for oneself and organizations that go beyond the possible.

      Get Best Quote
      Yes! I am interested

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      Reach Us


      Personaah H-80, Manish Park Phase 2, Off NIBM Road, Opposite Capital Commercial Complex, Survey 14, Kondhwa Khurd,
      Pune-411048, Maharashtra, India

      Hormazd H. Yazdabadi ( Partner )
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