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Security Guard

Our range of services include Site Security Guard Force Training and Management, Reaction Force Security Training, Job Requirements Security Service, Use of Force Security Guard Service, Police as a Partner Security Service and Security Guards & Officers.

PG Securitas Group provides fixed site security and guard force training for sites in low- to high-risk environments. We employ various types of access control measures, electronic surveillance and guards — armed and unarmed — for site security. All fixed site guard personnel are trained and managed by PG Securitas Group.

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We train reaction forces in the principles of movement and use of force in high-threat environments. Reaction forces are trained to move on foot or in armored vehicles, providing additional firepower, immediate recovery or evacuation assistance when necessary. Reaction forces are typically located on base camps for fixed site or convoy protection or included in personnel security detachments with a counterassault team.

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The very nature of a bouncer’s job is to be confrontational and serious incidents can develop if mishandled. Before being turned loose into a disagreement between customers, bouncers need to have had training and preferably prior experience. When hiring a bouncer you must look for someone with the proper attitude and demeanour. You don't want someone who is hot-headed or likes to fight. Thorough pre-employment screening is necessary to determine an applicant's suitability for the job. For liability reasons, ex-felons should not be employed or anyone with a history of violence. The physical aspect is only one of the attributes essential for the job. Bouncers need to learn how to approach people in a non-threatening and professional manner. They need to learn about criminal and civil law applicable to use force against another and their power to arrest. Bouncers must also be taught about the limits of their authority and the amount of force that can be lawfully and safely applied.

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Our CMD Mr.Vikash Verma talks of his experience, “Because of my work as a consultant, I am aware of incidents where bouncers have severely injured ejected customers. I have heard many stories about fights where bouncers have pummelled a customer while in the process of ejecting them from the premises. There have been cases where intoxicated customers have been killed after being taken into custody by bouncers by either asphyxiation or by use of deadly force. This is not supposed to happen”.
There’s a common misconception that bouncers have authority to pick someone up and physically remove him or her from the premises for violating a club rule. It is believed that bouncers can use pain compliance holds, full-nelsons, choke holds, wrist locks, and arm bars to manhandle their patrons. This is generally not true. Simply stated, bouncers cannot legally use force against the patron unless they are taking someone into custody for a crime or in self-defence. When force is used it must be reasonable. That means no tackling, no punching, no kicking, no choking, no head butts, no piling on top, no hog-ties, and no pain compliance holds.

The authority of a bouncer, in most cases, is the same as any ordinary citizen. Bouncers have no special authority to physically eject a customer who merely becomes intoxicated or verbally obnoxious. As an employee of the nightclub, bouncers can only demand that the undesirable customer leave. If the customer refuses to leave, your only legal recourse is to call the police. Sometimes a warning that the police will be called has the same effect causing the customer to depart. The police can remove an unwanted patron and issue a formal trespass warning not to return. In a few states, bouncers may legally use minimal force to remove a trespasser after being duly warned. If the customer returns after receiving this formal warning they are subject to arrest.

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The police are a community resource available to all commercial businesses. Nightclubs that fail often have a reputation of not cooperating fully with the police. Club operators believe that if they call the police too frequently their liquor license could be in jeopardy. This is not a correct assumption. Instead, clubs hire bouncers to enforce club rules and attempt to keep order without police intervention. Unfortunately, bouncers are often ill equipped to handle huge nightclub crowds and often do so in an illegal manner (See our web page on Bouncers Need Training). In many cases, bouncers have not called the police in time to prevent a major incident from occurring. These major incidents are often the trigger that sets the license revocation process in motion.

Most nightclubs have a critical-intensity period that begins thirty minutes before closing time. As you can imagine, once "last call" is announced a major exodus takes place. Within thirty minutes or less, hundreds of high-spirited club patrons are ushered out into the parking lot or street in their most intoxicated state. If you are going to have a serious melee it will happen at this point. Also, consider the dozens of highly intoxicated drivers hitting the street. In some cities the entire police watch must be pulled from other beats to oversee the close of a popular nightclub. From the police perspective this is an abuse of police resources and creates an unnecessary hazard for the officers. Clubs that fail make little effort to mitigate the impact of closing or invite the police to offer workable solutions. Failed club managers mistakenly believed it was solely the duty of law enforcement to handle crowds on the public streets and not their responsibility. At the club license or permit revocation hearing they are taught otherwise.

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Rest in Peace

"I often get frantic calls at this point to see if I can assist in salvaging their club by adopting an eleventh-hour security plan but it is usually too late. In its defense, the club can only say it was not their fault or spontaneous external events were not within their control. The club will promise anything to the licensing board to get a second chance to cure the problem. But in my experience it is too little, too late. Once the liquor license and operating permits are revoked, the nightclub is dead RIP", quoted Mr. Vikash Verma. The following are the keys to the completion of a perfect security plan in this case:

Security Guards & Officers

Use of Force Continuum

• Security Guards and Officers

Security guards and security officers assigned to an active post may find themselves in a situation where they are required to take a criminal into custody or defend themselves. A training question that always arises is how much force is a security officer allowed to use in a tense and potentially dangerous situation?

Of course, the answer is: it depends on the situation and how the officer is equipped. For the purpose of this article, assume the security officer is fully equipped with a handgun, PR-24 baton, pepper spray, and handcuffs. Of course, the security officer would have to be properly licensed, hold necessary permits, be fully trained, and only carry legal and authorized weapons.

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Unlike police officers, security officers are not required to ever make an arrest. Most security officers merely observe and report and call the police if a crime occurs in their presence. However, when a security guard or security officer needs to take someone into custody for a crime, he or she must use reason and common sense. The law varies from state-to-state, but generally allows citizens to make an arrest and use reasonable force in doing so. One common definition of reasonable force is simply not to be excessive, under the circumstances. This means to consider the seriousness of the crime, the risk of harm for everyone, and the immediacy of the situation. The preference always is to get a law enforcement response to affect the arrest.

For example, a petty shoplifting suspect might respond to the physical presence of the officer, their verbal commands, and should require no more than holding force to make a detention. After verbal commands fail, a violent suspect might require more physical force to subdue and chemical sprays or the baton might be needed for self-defense. The choices and variations are endless. You should always consider the use of force as a measured continuum from no force to deadly force. Choosing just the level of force necessary to overcome the obstacle is usually judged as reasonable.

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Officer Presence. The mere presence of a highly visible uniform security officer or marked vehicle is often enough to stop a crime in progress or prevent future crime. Included in officer presence are standing, walking, running, and use of vehicle lights, horn, or speaker. Without saying a word, an alert officer can deter crime or direct criminals away from a property by use of body language and gestures. At this level gestures should be non-threatening and professional.

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Nightclub problems arise when there is intentional over-crowding, over-serving of alcohol, failing to ban minors, admitting and serving obviously intoxicated patrons, and known troublemakers. Other liabilities include failure to control loitering in the parking lot, failure to establish and enforce reasonable club rules, and an intentional policy not to call the police when warranted. Poor business decisions can make a club too intense and will place too much responsibility in the hands of club bouncers to control misconduct. This is a big mistake.

Mr.Vikash Verma says, "have seen dozens of nightclubs forced to close down soon after they lost their liquor license or city permits. One day the nightclub is packing the house and enjoying tremendous cash flow. The next day the club is shut down and forced to close its doors. How does this happen overnight? The answer is that it doesn’t. The writing was probably on the wall for some time, but the aggressive club operators failed to heed the warnings".

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