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Our software-only technologies are easy to plug-in to business processes and implement open standards that are flexible and easy to manage, resulting in interoperability, lower costs and protection of investments in the long run.
Our flagship product, Oktopous powers over 10 Million calls worldwide each day.
Phonologies was established in 2001 and operates from Mumbai, Pune and Hyderabad, India with global clients.+ Read More
Nature of Business
Service ProviderYear of Establishment
2001Legal Status of Firm
Limited Company (Ltd./Pvt.Ltd.)Annual Turnover
Rs. 50 Lakh - 1 CroreGST Number
27AACCP5006C2ZWSmart Mobile Customer
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Application Development
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Platform Integration Services
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Professional Services
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Platform Integrated Access Devices
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Platform Integration
In order to be successful, your Communications Platform must support complex interactions between customers, suppliers and employees. It must perform countless transactions and execute multiple applications simultaneously, and streamline processes fluidly and accurately. And all of this must appear seamless to users.
Phonologies Professional Services works with its customers through the complexities of integrating our platforms into their Communications Platforms. Our team offer reasonably-priced management consulting services, working with you every step of the way as you transform your solution.
Type of Projects:
- Platform porting to different environments
- Integration with Speech Reco and Text-to-Speech Engines
- Integration with ACDs, IVR, and other Telephony environments
- Asterisk Integration
Phonologies has successfully developed and deployed its solutions jointly with its customers across their networks.
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Answering Machine Detector
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A software technology that can distinguish between Human and Machine with great accuracy (95%). A proprietary technology algorithm developed and enhanced over a period of time and is more effective than industry solutions from leading technology vendors. During the setup of a call Answering Machine Detector notifies the media server whether the called party is an Answering Machine, PBX Auto Attendant or a Human, allowing the Media Server to take necessary action (leave message, playback message, go to an extension, hang-up etc.) to interact with the called party.
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Phonologies Conferencing Server
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A software based audio conferencing mixer that is capable of handling hundreds of full/half duplex audio streams. It offers considerable cost and scalability advantages over hardware based conferencing boards. Conferencing Server enables facilities like: fully automated conference setup, floor control, conference management etc. Users can setup various conference types like - reserved, ad-hoc, system initiated setup, meet-me etc.
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Interprexer Voicexml IVR Communication Server
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InterpreXer™ in an abstract implementation of the VoiceXML specification (v2.1), that can be integrated with any telephony platform, messaging suite or communications solution intended to implement the VoiceXML functionality to execute feature rich voice enabled applications like: auto-attendant, email-by-phone, voice dialing, message notification and reminders, contact book look-up, business transaction enablement, customer relationship management and utility applications (driving directions, flight tracking, audio newsmagazines, prescription refilling).
InterpreXer™ allows input via speech recognition (using an MRCPv2 based speech recognition Engine) or "touch tone" DTMF and dialog prompting via synthesized speech (using an MRCPv2 text-to-speech engine) or recorded audio playback. InterpreXer™ is best suited for OEM implementations.
Salient features of the InterpreXer™ include:
- Platform Independent: Vendor independency gives Solution Providers flexibility to integrate with any platform
- Highly Scalable: Independent server based implementation ensures high availability
- Security: Supports industry standard security protocol HTTPS and SSL, ideal for v-commerce transactions.
- Caching: Provides an intuitive cache management system, enhancing the caller experience.
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