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General Insurance

As the name suggests this Insurance policy takes care of your health. It ensures coverage during hospitalization or operation due to accidents or sickness. Please note It is important to have ones own Health Insurance cover apart from the one provided by the company because hospitalization is expensive and the medical insurance provided by the company may not be enough to cover all medical costs in case of an emergency.

In the first 2 years of the policy; treatment for hernia, hysterectomy, fistula, sinusitis, cataract and cancer treatment are not covered.

Pre-existing health conditions like sicknesses or accidents are not covered under the policy immediately. Expenditure for the same can be sought only after completion of four years of policy. This coverage is available all over India and is according to the zone adopted and the kind of insurance plan taken.

Star Health

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For claim settlements you would need to get in touch with them at their toll free number: 18004252255.

Once you call them you will be asked for the name of the policy holder as well as the policy number. If the hospital you have selected is on the network list you will be need to show your Star Health card. When that is done the hospital will call up the team at Star Health and get your claim sanctioned. In case the hospital is not on the list your will be guided by the team at Star Health. If the hospital is not on the network list you will need to pay the bill first and then submit the claim and all the necessary documents to Star Health. If hospitalization is required prior intimation needs to be provided to the team at Star Health.

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Incase the hospitalization is planned the team at the respective Insurance companies have to be intimated in advance. The time set for the same is:

  • New India Assurance: 1 week
  • Max Bupa: 72 hours
  • Star Health: 72 hours.

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You never know how a day will go because life in unpredictable. In these circumstances all you can do is get a personal accident insurance done. This policy will help as it provides compensation against loss due to an accident - death, permanent injury and temporary injury. This policy can be in the name of an individual or a group provided by an employer.

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Intimation regarding the accident needs to made to the insurance company within 7 days of the accident

  • Claim form duly filled by the claimant

  • Doctor’s certificate
  • Medical Reports
  • Medical Bills
  • Leave certificate by the employer (incase of employed).

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