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Aria CCAS- Cloud Based Contact Center Solution Aria CCAS- Cloud Based Contact Center Solution Aria CCAS- Cloud Based Contact Center Solution Aria CCAS- Cloud Based Contact Center Solution
Aria CCAS- Cloud Based Contact Center Solution

Aria CCAS- Cloud Based Contact Center Solution

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Type of Process Inbound, Outbound
Type of Calls International, Domestic
Location PAN India, Gulf, Africa, UK , Amercva, Malasiya, Nepal. Bhutan, etc
Service Duration 1 Year Minimum
Communication Language English
Searching available in all Reports Like like Date wise, Caller ID Wise
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Aria Telecom Solutions Private Limited

Vaishali, Ghaziabad, Uttar Pradesh
3.4/5
★★★★★
★★★★★
(32)
3.4/5 ★★★★★ ★★★★★

Reviewed by 32 Users

5 star 16

4 star 4

3 star 0

2 star 1

1 star 11

User Satisfaction

Response 50%

Quality 50%

K

Kiran Kumar ★★★★★ ★★★★★

02-September-21

could not connect call

W

Wasama Farzah ★★★★★ ★★★★★

21-August-21

Response

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Call +91-8042962982
95% Response Rate
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Product Specification

Type of Process Inbound, Outbound
Type of Calls International, Domestic
Location PAN India, Gulf, Africa, UK , Amercva, Malasiya, Nepal. Bhutan, etc
Service Duration 1 Year Minimum
Communication Language English
Searching available in all Reports Like like Date wise, Caller ID Wise
Web Based Dash board For admin & supervisors to monitor
Conversation Recording 100%
Minimum Order Quantity 1

Product Description

  • Complete Contact Center Solution
  • No need Server
  • No need PRI
  • Agent just need Phone , Computer & Internet to start Calling
  • Agent can work from any location
  • You can have multi location or work from home
  • Agent can work with or without PC
  • Agent Login Logout facility
  • No need any capex at client end
  • Support Incoming / Outgoing / Missed Call Facility
  • Support Inbound & outbound IVRS
  • Work on GSM / PRI
  • Quick and easy start
  • Click to Dialling / Preview Dialling / Predictive Dialling
  • Customizable 45 Field CRM & Disposition
  • Web Based Dash board for admin & supervisors to monitor
  • 10 Digit or Toll free number for incoming
  • Agent Live Monitoring & Barge-in
  • 100% conversation Recording

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Additional Information

Payment Terms T/T (Bank Transfer)
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Product Image

Aria CCAS- Cloud Based Contact Center Solution
Aria CCAS- Cloud Based Contact Center Solution
Aria CCAS- Cloud Based Contact Center Solution
Aria CCAS- Cloud Based Contact Center Solution

About the Company

Year of Establishment2003
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessManufacturer
Number of Employees26 to 50 People
Annual TurnoverRs. 10 - 25 Crore
IndiaMART Member SinceSep 2012
GST07AAGCA6505M1ZJ
Import Export Code (IEC)05070*****
Exports to China (Hong Kong S.A.R.), Cameroon, Zambia, Sudan, Bangladesh
Established in the year 2004, We “Aria Telecom Solutions (P) Ltd.,” are one of the leading and well recognised names in the field of designing and manufacturing of like IVRS, Voice Logger ( Telephone Recorder), Call Center Software, Predictive Dialer, Call Center Headsets, OBD IVRS, Bulk SMS & email. Our work also includes offering desired software support and other associated services as desired by the client.
Right since our establishment, the business operations have seen rapid growth under guidance of our founder, Mr. Ravindra Saini His ethical business practice and visionary approach has helped us to expand involved business activities in domestic and overseas markets. Presently, we are serving clients based in India, Africa, Nepal, Bhutan, UK and Bangladesh.
Today, the world class solutions offered by us are precision designed so as to flawlessly run on commercially available platforms. Here, for meeting specific requirements of clients, we can also design, develop and deliver customised solutions. Further, our team of experienced professionals also ensures that stable and highly functional software are designed to run on commercially available PC’s and also in Voice Processing Cards.

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Seller Contact Details

Ravindra Saini

Ansal Plaza, 3FCS 40& 41
Vaishali
Ghaziabad - 201010, Uttar Pradesh, India

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