Ada Tech Solutions LLP

Swargate, Pune, Maharashtra
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  • Legal Status of Firm

    Partnership Firm

  • Indiamart Member Since

    May 2016

Call Center Services

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Type of Process
Inbound, Outbound
Type of Calls
Domestic, International
Location
pune
A call center is a physical workplace wherein human agents receive or make outgoing telephone calls to existing or prospective customers of a company. Call Centers can be classified into various categories depending on their process and ownership.
Depending on operational processes, call centers are classified as outbound or inbound call centers. An outbound call center is a call center process, wherein agents make outgoing calls. In most cases, such calls are intended to sell a product or service, conduct market research, collect debts or generate leads. On the other hand, the function of an inbound call center is to receive incoming voice calls. These calls could be related to product or service information, technical support, reservations and bookings amongst others. Call centers are also classified on the basis of their ownership. The in-house call center operations of a company is called a captive call center whereas a call center managing call center services for an external client is called a third-party call center.
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Product Details

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Product Specification

Type of ProcessInbound, Outbound
Type of CallsDomestic, International
Locationpune

Product Description

A call center is a physical workplace wherein human agents receive or make outgoing telephone calls to existing or prospective customers of a company. Call Centers can be classified into various categories depending on their process and ownership.

Depending on operational processes, call centers are classified as outbound or inbound call centers. An outbound call center is a call center process, wherein agents make outgoing calls. In most cases, such calls are intended to sell a product or service, conduct market research, collect debts or generate leads. On the other hand, the function of an inbound call center is to receive incoming voice calls. These calls could be related to product or service information, technical support, reservations and bookings amongst others.

Call centers are also classified on the basis of their ownership. The in-house call center operations of a company is called a captive call center whereas a call center managing call center services for an external client is called a third-party call center.


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About the Company

Legal Status of FirmPartnership Firm
Nature of BusinessService Provider
IndiaMART Member SinceMay 2016
GST27ABFFA5607D1ZS
24/7 Customer Service Support,Dispatch of service, emergency or technical support personnel,Dedicated receptionist during normal business hours,After hours, weekend, holiday, overflow coverage,Live operator answering service,Toll-free telephone answering service.
Call Center Services
Call Center Services
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Seller Contact Details

Aashish

Satara, Swargate Pune - 411037, Maharashtra, India

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