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Domestic Outbound Call Center Solutions
Domestic Outbound Call Center Solutions

Domestic Outbound Call Center Solutions

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Type of Process Inbound, Outbound
Type of Calls Domestic, International
Manpower Required No
Agent terminal SoftPhone, IP Phone, Any TDM PBX, FXS Gateway, Mobile, Landline
Connectivity GSM/ CDMA Gateway, SIP trunk, H.323, ISDN PRI Line, FXO etc.
Support trunk ISDN PRI, GSM Trunk, Analog Trunk and VOIP Trunk
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Aria Telecom Solutions Private Limited

Vaishali, Ghaziabad, Uttar Pradesh
3.4/5
★★★★★
★★★★★
(32)
3.4/5 ★★★★★ ★★★★★

Reviewed by 32 Users

5 star 16

4 star 4

3 star 0

2 star 1

1 star 11

User Satisfaction

Response 50%

Quality 50%

K

Kiran Kumar ★★★★★ ★★★★★

02-September-21

could not connect call

W

Wasama Farzah ★★★★★ ★★★★★

21-August-21

Response

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95% Response Rate
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Product Specification

Type of Process Inbound, Outbound
Type of Calls Domestic, International
Manpower Required No
Agent terminal SoftPhone, IP Phone, Any TDM PBX, FXS Gateway, Mobile, Landline
Connectivity GSM/ CDMA Gateway, SIP trunk, H.323, ISDN PRI Line, FXO etc.
Support trunk ISDN PRI, GSM Trunk, Analog Trunk and VOIP Trunk
Minimum Order Quantity 1

Product Description

Aria Telecom Solutions Pvt. Ltd. provides high-performance Call Center Solutions or Contact Center Solution by completely automatic dialing process. Aria CCS-Predictive Dialer is suitable for both domestic and as well as international call centers. The system can be used for inbound or outbound or blended operations. This can be a useful solution for telemarketing, market research, customer service, lead management etc.


Key Features:

  • Trunkline connectivity: GSM/ CDMA Gateway, SIP trunk, H.323, ISDN PRI Line, FXO etc.
  • Automatic Call Distribution (ACD),
  • Customer Relationship Management (CRM)
  • Queue message
  • IVR manager
  • Agent recording
  • Disposition
  • Monitoring
  • Script manager
  • Dialing modes: Predictive, Progressive or Preview dialing
  • Agent terminal: SoftPhone, IP Phone, Any TDM PBX, FXS Gateway, Mobile, Landline

Additional Information

Delivery Time 1 week
Port Of Dispatch Delhi
Production Capacity 1000
Payment Terms T/T (Bank Transfer)
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Domestic Outbound Call Center Solutions

About the Company

Year of Establishment2003
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessManufacturer
Number of Employees26 to 50 People
Annual TurnoverRs. 10 - 25 Crore
IndiaMART Member SinceSep 2012
GST07AAGCA6505M1ZJ
Import Export Code (IEC)05070*****
Exports to China (Hong Kong S.A.R.), Cameroon, Zambia, Sudan, Bangladesh
Established in the year 2004, We “Aria Telecom Solutions (P) Ltd.,” are one of the leading and well recognised names in the field of designing and manufacturing of like IVRS, Voice Logger ( Telephone Recorder), Call Center Software, Predictive Dialer, Call Center Headsets, OBD IVRS, Bulk SMS & email. Our work also includes offering desired software support and other associated services as desired by the client.
Right since our establishment, the business operations have seen rapid growth under guidance of our founder, Mr. Ravindra Saini His ethical business practice and visionary approach has helped us to expand involved business activities in domestic and overseas markets. Presently, we are serving clients based in India, Africa, Nepal, Bhutan, UK and Bangladesh.
Today, the world class solutions offered by us are precision designed so as to flawlessly run on commercially available platforms. Here, for meeting specific requirements of clients, we can also design, develop and deliver customised solutions. Further, our team of experienced professionals also ensures that stable and highly functional software are designed to run on commercially available PC’s and also in Voice Processing Cards.

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Seller Contact Details

Ravindra Saini

Ansal Plaza, 3FCS 40& 41
Vaishali
Ghaziabad - 201010, Uttar Pradesh, India

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