Channel IVRS

The IVRS is Computer Telephony Integrated System which communicates with the Consumer automatically through the Telephone Lines. The IVRS can be connected to the Desired extention of the EPABX Line or directly to the Telephone Line. When the Consumer dials the Telephone Number allotted for the IVRS, the System detects the Ringing Current and picks up the phone. The System greets the Consumer by Welcome Speech and gives the options as decided by the program. The speech files are prerecorded. The System can be interfaced with the Database in the PC and the Querries regarding the Data in the stored Database can be answered directly without any human intervention. The System can be designed as per the requirement of the Customer and various variants e.g. Single Line, Two Lines, 4 Lines, 8 Lines, 16 Lines and 32 Lines and more are available.