Chat Support Service

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Overview:
Online chat support is one of the best ways of providing better, faster and efficient customer support services to your customer. Web based chat support is live and your customers will get immediate solutions to their problems. Such efficient customer care will improve your business and enhance your profits.
Our Services and Their Features
Outsourcing live chat support services to Ican BPO Call Center India can help you benefit from expert, efficient and cost effective online chat support services. The well trained Customer Care Executives at Ican BPO can individually answer each of your customers and bring tremendous improvement in your business.
Ican BPO’s efficient Chat Support Executives can help visitors on your websites browse through the products/ services and also provide extra information about the products and services. Chat Support Executives can make the selling process very short and convert the visitors on your websites into potential customers.
Why Ican BPO
- Chat support services at Ican BPOs enable your customer to get answers anytime as we provide round the clock service
- Ican BPO chat support can also reduce shopping cart abandonment rate by up to 50%.

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Ican Bpo Pvt. Ltd

Midc, Navi Mumbai, Thane, Maharashtra
GST- 27AACCI0804M1ZN
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Call +91-22-41410000
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Product Description

Overview:

Online chat support is one of the best ways of providing better, faster and efficient customer support services to your customer. Web based chat support is live and your customers will get immediate solutions to their problems. Such efficient customer care will improve your business and enhance your profits.

Our Services and Their Features

Outsourcing live chat support services to Ican BPO Call Center India can help you benefit from expert, efficient and cost effective online chat support services. The well trained Customer Care Executives at Ican BPO can individually answer each of your customers and bring tremendous improvement in your business.

Ican BPO’s efficient Chat Support Executives can help visitors on your websites browse through the products/ services and also provide extra information about the products and services. Chat Support Executives can make the selling process very short and convert the visitors on your websites into potential customers.

Why Ican BPO?

  • Chat support services at Ican BPOs enable your customer to get answers anytime as we provide round the clock service
  • Ican BPO chat support can also reduce shopping cart abandonment rate by up to 50%.
  • Availing our voice and email solution along with web chat support can give you unprecedented web sales.
  • Ican BPO Web chat pros would be a great way to engage your online prospects; they can initiate instant chat interactions and offer promotions to your visitors.
  • Our Live Chat service can be used proactively to close more sales, encourage repeat visits, and augment average order sizes.

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Chat Support Service

About the Company

Year of Establishment2009
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessService Provider
Annual TurnoverRs. 10 - 25 Crore
IndiaMART Member SinceJun 2012
GST27AACCI0804M1ZN

Ican was founded and started operations in early 2009 and has rapidly grown into a vibrant diversified company with a staff strength of over five hundred professionals spread across multiple locations. Ican has attained and maintains positions of leadership in its chosen businesses.

We firmly believe that irrespective of the industry, organizations that are proficient in acquiring, servicing and retaining the right customers excel in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance.

The growth of Ican is spurred by the spirit of the individuals who across levels to keep ahead of the rest, and constantly rise to the challenges that our businesses throw at them. We have a team of highly motivated and competent professionals that propel us to deliver the best possible work products to our clients.

Ican's principal Global Operations Hub is in Navi Mumbai in India. Ican occupies a physically walled and state of the art data secured facility with multiple redundancies in place. Many of Ican's diverse businesses are operated and delivered from this location.

Ican is an entrepreneurial venture and in turn promotes the same spirit of taking ownership and being accountable in its people. We are proud of attracting, retaining and growing some of the best talent across levels in our businesses. This along with our robust processes and abilities with harnessing technologies plus a 100 person years of senior management experience is what makes Ican a partner of choice for our clients.

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Seller Contact Details

Vinod Rao

Block A, Plot 145 / 6a
Midc
Navi Mumbai - 400710, Thane, Maharashtra, India

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