Teleperformance Global Services Pvt. Ltd.

Malad West, Mumbai, Maharashtra
GST27AABCV2572L1Z0
Service Provider
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  • Legal Status of Firm

    Limited Company (Ltd./Pvt.Ltd.)

  • Annual Turnover

    Rs. 1000 - 5000 Crore

  • Indiamart Member Since

    Dec 2010

Credit Receivables Management Service

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Improve your collection rates with Serco BPO

For customers in the banking, lending, insurance and retail industries. Our clients include international banking institutions, private label credit card companies, global financial services companies and entertainment retailers.

We support clients with a complete range of debt collection, including:

Credit Card Debt
- Reminder calls regarding upcoming payment due dates

- Collection of balances overdue by 30-150 days
* Recovery of bad debt aged up to eight years
* Range of account balances up to thousands of dollars

Personal & Home Loan Repayments * Collection of overdue monthly payments
* Re-structure loan schedule or payment amounts

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Credit Receivables Management Service

Product Details

Company Details

Product Description

Improve your collection rates with Serco BPO

For customers in the banking, lending, insurance and retail industries. Our clients include international banking institutions, private label credit card companies, global financial services companies and entertainment retailers.

We support clients with a complete range of debt collection, including:

Credit Card Debt

  • Reminder calls regarding upcoming payment due dates
  • Collection of balances overdue by 30-150 days
  • Recovery of bad debt aged up to eight years
  • Range of account balances up to thousands of dollars

Personal & Home Loan Repayments

  • Collection of overdue monthly payments
  • Re-structure loan schedule or payment amounts
  • Collection of late fees

Serco BPO recognises that the key to maximising liquidation levels is to tailor a collections strategy specific to the particular needs of a client and the debt they are trying to collect. We draw on our years of experience to tailor collections processes with the goal of recovering as much debt from as many accounts as possible.

Highlights of Serco BPO's Collections services include:

  • Over five years experience in collections working with Fortune 500 companies.
  • Up to 85% of credit card balances recovered in the early stages of collections.
  • Over 1000 collection agents.
  • Stringent adherence to ISO 27001:2005, HIIPA, and PCI Data Security Standards


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About the Company

Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessService Provider
Annual TurnoverRs. 1000 - 5000 Crore
IndiaMART Member SinceDec 2010
GST27AABCV2572L1Z0
Serco Global Services is a large global Business Process Outsourcing player, committed to delivering our client's strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.
At the heart of our business model is People;
People with tremendous industry expertise who act as the Practice Leaders for business domains,
People with deep operational knowledge as Subject Matter Experts,
People who have the edge to execute as successful Operational Leaders, and at the core people who actually make things happen, our agents and associates who are our everyday heroes and many more in the background who are change agents and catalysts
With intellect packed and experienced teams, process expertise comes to us effortlessly. Coupled with this, we leverage our equally strong capabilities of Consulting, IT and our award winning home grown tools along with analytics in our client engagements and business solutions.
We have fostered successful relationships with our clients with a proven track record in delivering business value. Our collaborative working approach and our ability to advice, design, implement earns us the reputation of being true client advocates. We present our clients with solutions that meet basic goals from cost savings to transformation along with a global delivery network to address multiple language needs, local on shore presence and capacity requirements. Serco Global Services is an fast growing organization with over 60,000 professionals across 100 delivery centers across the Americas, Europe, UK, Middle East, Africa, Asia and Australia.
Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, we believe in being a trusted partner for our clients, a place of learning and excellence for our employees.
Credit Receivables Management Service
Credit Receivables Management Service
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Seller Contact Details

Sanjib Manna

Plot Cst No 606 A/28 Mind Space Malad West, Malad West Mumbai - 400090, Maharashtra, India

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